Nissan of Bowie
Bowie, MD
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Great customer service Jay May was an amazing sales associate who’s charisma, positive attitude and overall can do attitude sold me within minutes. Jay May was patient and u Jay May was an amazing sales associate who’s charisma, positive attitude and overall can do attitude sold me within minutes. Jay May was patient and understanding and was opened to questions and concerns; he was thorough and organized and extremely funny. He should be recognized for his excellence and I would recommend him to anyone and everyone. My only concern from this dealership would be that after I had agreed to purchase the car, it did take a while to get approved which has nothing to do with Jay May as he was excellent helping pass time while the financial managers handled whatever it is that was causing the delay. Overall great experience but hopefully the finance team can get it together and decrease the time spent. More
O ring for oil cooler replacement Quick turn around with no appointment, reasonably priced. Vehicle washed. Points from previous service Not Available again. Appreciate the check lis Quick turn around with no appointment, reasonably priced. Vehicle washed. Points from previous service Not Available again. Appreciate the check list of items reviewed at visit. More
New Sentra owner As I get older, I prefer a smaller, more economical car. The Sentra works well for me. Since I'm familiar with Nissan products and the local dealershi As I get older, I prefer a smaller, more economical car. The Sentra works well for me. Since I'm familiar with Nissan products and the local dealership. It became a no-brainer. I like the extra safety measures as well (back up mirrors, and automatic breaking when coming too close to another vehicle) More
Amazing Everyone that I dealt with at this dealership far exceeded my expectations. I had narrowed down the vehicle I wanted and then found that Nissan of Bo Everyone that I dealt with at this dealership far exceeded my expectations. I had narrowed down the vehicle I wanted and then found that Nissan of Bowie had the exact one that I was looking for. I live a little over 80 miles away from the dealership, so the majority of the purchase process was done over the phone/through email. Jay was also very prompt in responding to my questions and returning my calls/emails/texts. He worked very hard in order to get me connected with the finance department who I was able to work some stuff out over the phone. Donna was extremely helpful and did everything she could in order to get me a deal that I was comfortable with and made sense financially. I wanted to have most of the process at least started before I drove to the dealership and both Jay and Donna were fantastic in helping me accomplish this. When I arrived, I couldn't have been more pleased with how my girlfriend and I were treated throughout the remainder of buying the vehicle. We were offered coffee etc(they ended up getting my g/f something from starbucks). Having known that we had driven a bit to buy the vehicle there, Jay asked for the keys to the Jeep that we had driven down, took it and had it washed and filled the gas tank up, without even being asked. I know it's a minimal cost to the dealership, but that was a very nice gesture, especially considering I was already buying the vehicle from them. Latoya in finance did a great job of going through all the finance paperwork and we were done and ready to leave in a very short amount of time. I would absolutely, without hesitation, return to this dealership to buy another vehicle when it is time. I could not be happier with the experience and treatment that I received from start to finish. More
Purchasing a new vehicle Shopping at Bowie Nissan was one of the most pleasant experience I have had in life. From the moment I exited my car to entering the dealership, I wa Shopping at Bowie Nissan was one of the most pleasant experience I have had in life. From the moment I exited my car to entering the dealership, I was greeted pleasantly and professionally. The entire experience was stress free - - EVERYONE were helpful. This is a great place to shop. Please continue in what you are doing. Thank you. More
Great service I came in for an oil change and everything when expeditedly quick so therefore I am saying great job keep up the good work and continue to treat me r I came in for an oil change and everything when expeditedly quick so therefore I am saying great job keep up the good work and continue to treat me right I want to purchase a car but I need for you guys to allow me to purchase it on my own no harassment thanks More
My Nissan Bowie When I visit for routine maintenance the staff is always polite, attentive & professional. There must be awesome leadership/ownership to establish suc When I visit for routine maintenance the staff is always polite, attentive & professional. There must be awesome leadership/ownership to establish such a work culture. More
Service Mr Eric Scott was professional and polite . My vehicle was taken in on time. I was told it would take one hour and half. Service only took one hou Mr Eric Scott was professional and polite . My vehicle was taken in on time. I was told it would take one hour and half. Service only took one hour. He went extra mile for me. More
Great attention to details Sales representative was attentive to details and asked if I had specific issues to address Great service and pleasant atmosphere cashier provided fa Sales representative was attentive to details and asked if I had specific issues to address Great service and pleasant atmosphere cashier provided fast friendly services More
Amazing deal and experience! This dealership has won customer service awards 5 years in a row and it's easy to see why. The salespeople are personable, pleasant and professional, This dealership has won customer service awards 5 years in a row and it's easy to see why. The salespeople are personable, pleasant and professional, especially Brenda. She knows her Nissans inside and out. More