Nissan of Bowie
Bowie, MD
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Did not fully fix my problem My problem code is P0440. They did repair for P1445. My check engine light is on again. Poor service. Please recheck to make sure that you fixed the p My problem code is P0440. They did repair for P1445. My check engine light is on again. Poor service. Please recheck to make sure that you fixed the problem! More
New sale Positives: Friendly staff. End result: I was able to trade in my car and purchased a good used car with a good warranty and decent price. Negativ Positives: Friendly staff. End result: I was able to trade in my car and purchased a good used car with a good warranty and decent price. Negatives: Salesman that I originally spoke to was late for the appointment and did not call in advance to inform me. Interest rate is higher than what I believe it should've been based on my credit score. More
Great experience Got a great deal and Kai was wonderful. He cares about his customers. Met the GM Gary who was so friendly. My only negative comment is that I was Got a great deal and Kai was wonderful. He cares about his customers. Met the GM Gary who was so friendly. My only negative comment is that I was deeply annoyed by the fiance girl and how hard she pushed for the warranty. After telling her 5 times that I didnt want it, she still gave me a quote with the warranty. Then she kept asking questions to figure out why I didnt want it. I had to tell her 3 more times that I did not want it and by that point, my patience was shot. It is clear that she makes a commission off the warranty, but I was ready to leave without the car. More
Quick, courteous service This dealer offers truly express svcs. which includes scheduled maintenance!! Open at 7am, my vehicle required 25K scheduled maintenance w/cooling This dealer offers truly express svcs. which includes scheduled maintenance!! Open at 7am, my vehicle required 25K scheduled maintenance w/cooling & braking systems flushing, drive belts replacement and a complete check of all hoses, belts & tires. At 9:05 a.m. I was back in my car, which was also washed and wiped down!!! Fast, smooth, quiet, comfortable waiting lounge... Very pleased with the experience, no regrets! More
Oil change Great customer service as usually, and they got me in and out within an hour!! I always appreciate the car wash. I definitely would recommend. Great customer service as usually, and they got me in and out within an hour!! I always appreciate the car wash. I definitely would recommend. More
very professional and explained everything. - Thanks Mr. Price was patience and professional. He also advised us our vehicle had a recall and will have to order the part. Vehicle was brought in on Satu Mr. Price was patience and professional. He also advised us our vehicle had a recall and will have to order the part. Vehicle was brought in on Saturday and we pick up Wednesday afternoon. A little long but we understood. More
I wish I got my car at another dealership Waited a while for them to come to my car when i pulled Into the service bay. They weren’t friendly. I really don’t like coming here. I also Was quote Waited a while for them to come to my car when i pulled Into the service bay. They weren’t friendly. I really don’t like coming here. I also Was quoted twice the amount what the Rockville Nissan dealership quoted me for a new fender liner. I was Quoted $175 at Rockville and then quoted close to $300 at Bowie. Ridiculous. Tom also sold me my car and you would figure the commission he made off my sale would lead him to at least speak to me when I’m in the dealership, no, he stares in my face and ignores me. No wonder this dealership has a high turnover. The men here are so rude and unprofessional. The only ones who deserve recognition are Lee and Rome. More
Oil change As usual, Nissan of Bowie live up to their promises on time of delivery and I trust them and their suggestions for service required. Rome is a very go As usual, Nissan of Bowie live up to their promises on time of delivery and I trust them and their suggestions for service required. Rome is a very good service advisor. More
Excellent Maintenance Cree Everyone that I spoke with was very knowledgable and respectful. The crew working on my car did an excellent job and were very fast. They also explain Everyone that I spoke with was very knowledgable and respectful. The crew working on my car did an excellent job and were very fast. They also explained what they were doing quite clearly. More
Horrible Experience My experience at Nissan Bowie is HORRIBLE EVERY TIME I go there!!!! The service department is unprofessional, rude, and not friendly at all. The place My experience at Nissan Bowie is HORRIBLE EVERY TIME I go there!!!! The service department is unprofessional, rude, and not friendly at all. The place is a rip-off price wise. I made an appointment told them my issues, they charged over $800 to fix one of the issues and completely ignored the other issue. When I called back to ask about the second issue (literally within 3 minutes of pulling off) I was told I would have to pay an additional $139 for another diagnostic; they only wanted to resolve the issue when I told them I was filing a complaint with Nissan Consumer Affairs...Nissan of Bowie is Horrible and I wouldn't recommend them for anything!!! If I could give them a negative star rating I would. More