Nissan of Bowie

Great sales staff, until you drive off the lot. I purchased a used 2017 Ram 1500 Limited truck. They said the vehicle would be at the dealership at 4:30 pm. The vehicle did not arrive until approx I purchased a used 2017 Ram 1500 Limited truck. They said the vehicle would be at the dealership at 4:30 pm. The vehicle did not arrive until approximately 5:45pm. It was dark. They did not pull the vehicle into their lighted service lane so I examined the car with my iPhone flashlight in the dark. I paid very special attention to the paintwork. I decided to purchase the car despite plastics that were badly scratched and some scuffs in the paintwork on the Rambox doors. The dealer agreed to detail the vehicle and deliver it to my residence by Monday. The car was purchased on Friday. The porter dropped off the car and left. I looked the vehicle over and their detail job appeared to just be tire shine. The interior items I had addressed with the sales staff were not remedied. On the exterior there was a large dent in the right passenger side door that was not present when I inspected the vehicle prior to purchase. I have emailed and called the sales manager as well as my salesperson and recieced no response from the dealer. The only communication post sale has been a form email from the sales manager and this survey request. I would not recommend buying from them to any of my friends or family. More

Recent visit for Service My rep was a very kind person. He was fast and very informative. He let me know what I needed and without giving me the feeling of being pressured. I My rep was a very kind person. He was fast and very informative. He let me know what I needed and without giving me the feeling of being pressured. I appreciate that the most. He’s pretty much what customer service should be. I forgot his name so I hope whoever I had to check below was him. More

Environment Friendly environment with quick service. I came in for a Takata airbag recall service with a free oil change, as advertised in an email I received fro Friendly environment with quick service. I came in for a Takata airbag recall service with a free oil change, as advertised in an email I received from Nissan. I was able to get in and out with everything done in less than two hours. The technicians and service advisors were very polite and friendly helping service me. They also gave several compliments on my vehicle. More

Jack Price My service advisor was efficient, quick, and knowledgeable. Could not have been better. Everything was done in a timely manner and done properly. Will My service advisor was efficient, quick, and knowledgeable. Could not have been better. Everything was done in a timely manner and done properly. Will certainly continue to have service done here. More

Replacement battery Would have been a 5 star had they cleaned my car. The job was well done. Alejandro was great and personable. He approached soon as I entered and did h Would have been a 5 star had they cleaned my car. The job was well done. Alejandro was great and personable. He approached soon as I entered and did his thing. More

Lakers Awesome service every time Visit awesome service people great sales people the place is always nice and clean I lovely song I’m trying to upgrade now Awesome service every time Visit awesome service people great sales people the place is always nice and clean I lovely song I’m trying to upgrade now More

My review Every body was awesome professional and quick. I am looking forward to going back. Really glad the wifi worked. I was able to worknwhike get my car s Every body was awesome professional and quick. I am looking forward to going back. Really glad the wifi worked. I was able to worknwhike get my car serviced More

A great experience I always get great results when I get my car serviced, I'm a loyal customer, I appreciate the work that Mr. Ishmael Clinton does. I always get great results when I get my car serviced, I'm a loyal customer, I appreciate the work that Mr. Ishmael Clinton does. More

Awesome This by far was the best experience purchasing a car. Awesome customer service, very Friendly and professional I would gladly recommend this dealershi This by far was the best experience purchasing a car. Awesome customer service, very Friendly and professional I would gladly recommend this dealership for future business. More

Excellent service Whenever I come here I always receive the best service. Staff are kind, knowledgeable, and always willing to help. My needs are met in a timely manner Whenever I come here I always receive the best service. Staff are kind, knowledgeable, and always willing to help. My needs are met in a timely manner and I don't feel inconvenienced when my car is being serviced. On this last visit Ishmael went above and beyond to help me understand the problems with my vehicle and he presented me workable options. I felt good knowing that my car was in good hands. More