Nissan of Bowie

Superb Experience! Ms.Brenda Hiligh provided exceptional service! She is definitely an asset to Nissan! I will definitely refer friends and return to see Ms. Hiligh for Ms.Brenda Hiligh provided exceptional service! She is definitely an asset to Nissan! I will definitely refer friends and return to see Ms. Hiligh for purchase of any future vehicles. More

Customer Service of Rome was stellar! I had reservations about coming on short notice to have my oil changed however Rome assured me I’d be done within 2hours. He was knowledgeable about I had reservations about coming on short notice to have my oil changed however Rome assured me I’d be done within 2hours. He was knowledgeable about the recommendated additional service to my car. He explained the importance and the impact to having these additional repairs. If there’s an opportunity for him to advance your company should highly consider him. He adds great quality to your franchise! Have a blessed day!!! More

Service Manager is dishonest and belligerent. My 2009 Altima had a warranty extension through 2015 on the steering column lock/electronic ignition switch. Nissan recognized that numerous consumers My 2009 Altima had a warranty extension through 2015 on the steering column lock/electronic ignition switch. Nissan recognized that numerous consumers were experiencing problems starting their vehicles, without warning. This happened with my vehicle, leaving a family member stranded at a shopping mall a few days before Christmas. A technician and consumer affairs representative informed me that the previous owner of the vehicle took the car to a dealer to repair the problem in 2014. The consumer affairs representative stated that she would request that Nissan cover a portion of the repairs since it was brought in during the warranty period. Imagine my surprise when the Service Manager became belligerent and told me he would not continue to discuss anything with me about the vehicle, demanding all correspondence in writing. He said he cannot share the service record on the vehicle and the warranty expired in 2015. I emailed him my request for the service record and a discount on the repair as promised by the consumer affairs department. A week has passed and I have received no response. I had my car towed to another dealer - the repair is costing half the price that was quoted at Nissan of Bowie and I was given a loaner car. I have owned 4 Nissan vehicles. I can guarantee that I will NEVER conduct any business at the Bowie dealership. More

Excellent Service On my 2018 Kicks after 6 months the head light went out. They fixed it fast and at no charge to me. Thanks so much On my 2018 Kicks after 6 months the head light went out. They fixed it fast and at no charge to me. Thanks so much More

Very Good deal overall Excellent communication with Sales Manager, excellent help and presentation of the vehicle from sakes person very, detailed explanation of the financi Excellent communication with Sales Manager, excellent help and presentation of the vehicle from sakes person very, detailed explanation of the financial deal from Financial Officer More

Maintenance and oil change Very knowledgeable goes over everything before and after my service I'm very friendly in courteous listen if I have a problem and try to take care of Very knowledgeable goes over everything before and after my service I'm very friendly in courteous listen if I have a problem and try to take care of it thank you Jack More

AWESOWE!!! Had a GREAT and AMAZING experience at Nissan of Bowie Is where it’s at iam enjoying my new 2019 Nissan Altima sr it was all worth the wait Had a GREAT and AMAZING experience at Nissan of Bowie Is where it’s at iam enjoying my new 2019 Nissan Altima sr it was all worth the wait More

Excellent and Timely Service I gave Excellent ratings due to on time servicing of my Vehicle as well as adhering to the amount of time promised to finish the service. Oil changed I gave Excellent ratings due to on time servicing of my Vehicle as well as adhering to the amount of time promised to finish the service. Oil changed and tires rotated. More

Always great service. I’ve always received the best customer service and a warm welcome from the staff at Nissan of Bowie. I appreciate the care for myself and my vehicle. I’ve always received the best customer service and a warm welcome from the staff at Nissan of Bowie. I appreciate the care for myself and my vehicle. More

Professional My experience was courteous and professional. I was told how long it would take and it didn't take longer than that. I was pleasantly surprised. My experience was courteous and professional. I was told how long it would take and it didn't take longer than that. I was pleasantly surprised. More