Nissan of Bowie
Bowie, MD
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Extremely satisfied My sales person was very helpful and patient. He took his time to go over different vehicle options and worked within my approval options. The service My sales person was very helpful and patient. He took his time to go over different vehicle options and worked within my approval options. The service was extremely quick and thorough. More
Customer Service Best Service I have experienced at a car dealership. Kalil was very professional. He went the extra mile to explain everything I needed to know about Best Service I have experienced at a car dealership. Kalil was very professional. He went the extra mile to explain everything I needed to know about purchasing a vehicle with Nissan. Specifically, the features each car offered. He qualifed me on what was most important to me in a car. He walked me through the whole process and made me feel comfortable with making such a big purchase. He treated me with the upmost respect and not just a sale. Thank you so much for your time and service you gave me and my family! More
Service Rome was excellent and ensured the all my concerns were taken care of. He took time to explain additional work that will need to be done in the future Rome was excellent and ensured the all my concerns were taken care of. He took time to explain additional work that will need to be done in the future. More
The staff was Courteous, professional and informative. Having owned my previous vehicle for 11 years I felt an enormous amount of anxiety about purchasing a new car; howeved, the knowledgeable and patient Having owned my previous vehicle for 11 years I felt an enormous amount of anxiety about purchasing a new car; howeved, the knowledgeable and patient salesman answered my many questions and walked me through all of the intricate details of the car. The Finance Department was exceptional and made the most arduous part of the transaction easy. I thank Nissan of Bowie for giving me a better deal than my credit union. I would suggest, even if you come with your own financing, to give them an opportunity. More
Excellent Customer Service I always receive great service at this location. Ishmael is a great representative and makes sure that the experience is a superior one. I definitely I always receive great service at this location. Ishmael is a great representative and makes sure that the experience is a superior one. I definitely appreciate the service team. More
Great service! Rome Williams has been my service adviser since purchasing my Murano a year ago. The time is taken to explain what service is needed and is being don Rome Williams has been my service adviser since purchasing my Murano a year ago. The time is taken to explain what service is needed and is being done to my vehicle. I am always pleased with the service I receive at Nissan of Bowie. More
4 hours for oil change It is ridiculous to have to wait 4 hours for oil change. They won't except appointment. Why not have separate service department for minor maintenance It is ridiculous to have to wait 4 hours for oil change. They won't except appointment. Why not have separate service department for minor maintenance. Ridiculous! More
Amazing Service is Expected and Always Received Great service from the initial greeting, explanation of services needed and prep for next visit are always received when I visit. I truly enjoy my exp Great service from the initial greeting, explanation of services needed and prep for next visit are always received when I visit. I truly enjoy my experience and it’s rarely a long wait. More
Unscheduled service The technicians were honest and thorough in the assessment of my low pressure light. Ismail was very polite and accommodating. Even though the custome The technicians were honest and thorough in the assessment of my low pressure light. Ismail was very polite and accommodating. Even though the customer lounge was full the time to complete the work was expedited. More
It was great and I was educated My experience was actually great. Gary Jones helped us to find the car that worked for my family & I within budget. Planning on coming back for my 2nd My experience was actually great. Gary Jones helped us to find the car that worked for my family & I within budget. Planning on coming back for my 2nd car. The other Gary also help to educate on leasing vs finanicing. I’m very grateful he took he’s time to explain the difference. Thank you. More