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Nissan of Bowie

Bowie, MD

3.3
641 Reviews

2200 Crain Highway

Bowie, MD

20716

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Showing 641 reviews

February 08, 2019

Good Service Rome was a straight shooter, and he did a great job. I’m disappointed in Nissan overall, I thought my repair should have been covered by the manuf More

by Sals029
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rome Williams
Feb 11, 2019 -

Nissan of Bowie responded

Hello, Sals029! Thank you for the 5-star review! We're thrilled to hear that Service Advisor, Rome Williams, surpassed your expectations. If you have any further questions in regarding your warranty coverage, please call our Service Director, PJ Neher, at 301/867-6135. We appreciate your business and hope to see you soon! ~Dawn Criste, Owner Loyalty Manager

February 07, 2019

Ishmael Clinton - Great Service Adviser I schedule all of my appointment with Ishmael because he provides great customer service. Ishmael takes the time to explain what services were perform More

by Nette01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Frink
February 06, 2019

Thanks I appreciated the service that I was given from Heather. Although I hated sitting there for so long, I felt that both she and the mechanic kept my be More

by NOFARR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Moore
Feb 07, 2019 -

Nissan of Bowie responded

NOFARR, thank you for taking the time to tell us about your recent experience. We appreciate your feedback! Please consider taking advantage of our complimentary shuttle service next visit. We're happy to provide local transportation for to get a meal or do some shopping to pass the time. We look forward to serving you again. ~Dawn Criste, Owner Loyalty Manager

February 06, 2019

Backorder My purchase of a new 2018 Kicks in mid-January 2019, was flawless, except I ordered and paid for an aftermarket console through the dealer and was tol More

by DLMOON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Onwuka
Feb 07, 2019 -

Nissan of Bowie responded

DLMOON, we're happy you found Bobby Onwuka to be so supportive during your sales experience here at Nissan of Bowie. I am disappointed to hear that your console is on backorder and, I agree, we could have handled the communication better. If you have any further questions, please call me directly at 301/867-6124. ~Dawn Criste, Owner Loyalty Manager

February 06, 2019

The service was the best! The service team did a very excellent job. The scheduled service was completed with no concerns. Additionally, the problem that I had with the lift ga More

by jbarnes111@comcast.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mel Clinton.
Feb 07, 2019 -

Nissan of Bowie responded

JBarnes111, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Bowie. We appreciate your business. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 05, 2019

Friendly and Professional The sales person Ronnie Hughes was personable, accommodating and informative. She was able to answer all our questions and obtain the exact car we wer More

by ARVELLA731
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember everyones name, but do remember one guy was a Dallas fan :-(, didn't stop me from purchasing!
Feb 07, 2019 -

Nissan of Bowie responded

Thank you for your kind review! I am happy to pass along your comments to Ronnie Hughes and our award winning sales team here at Nissan of Bowie! We hope your new vehicle provides you with many years of safe, reliable transportation. If you have any further questions, please don't hesitate to reach out! ~Dawn Criste, Nissan of Bowie

February 05, 2019

Oil Change As usual I came in for a routine oil change with Rhome Williams who I've dealt with for at least 10 years. He provided top right service as usual. More

by sdlawr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rhome Williams
Feb 07, 2019 -

Nissan of Bowie responded

Thanks for the great review and your kind words about Service Advisor, Rome Williams. We look forward to providing you with top notch service for at least the next 10 years. Our supportive staff is a phone call away if you need anything. Have a nice day! ~Dawn Criste, Owner Loyalty Manager

February 05, 2019

Awesome, Fantastic Everyone was nice and very knowledgeable of the vehicle I was purchasing. I will recommend Nissan of Bowie to all my friends. I Love my KICK More

by fcarter45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Murphy, Andrew Williams
Feb 07, 2019 -

Nissan of Bowie responded

fcarter45, thank you for your kind words and the recommendation. We're thrilled to hear that you're enjoying your KICKS! We look forward to seeing you again for your first routine maintenance. Please call if we can be of further assistance to you. ~Dawn Criste, Owner Loyalty Manager

February 05, 2019

Purchase Like I said. It was a phenomenal experience. I have been driving Nissan vehicles since 2003. Just love them. The service is great. I would recommend More

by carolyndewsbury
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Frink
Feb 07, 2019 -

Nissan of Bowie responded

We're thrilled to read such a great comment about our business. Thank you for your brand loyalty and for trusting Nissan of Bowie with all of your automotive needs. We look forward to serving you for the lifetime of your vehicles See you soon! ~Dawn Criste, Owner Loyalty Manager

February 04, 2019

Tom Cusack gave the best service! Our sales person Tom Cusack gave the best service.He worked hard to give my husband and I a great deal, He was also very informative. This was a grea More

by tnewman2872
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna ( in finance), Richard Bledsoe, Tom Cusack
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