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Nissan of Bowie

Bowie, MD

3.3
641 Reviews

2200 Crain Highway

Bowie, MD

20716

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Showing 641 reviews

February 15, 2019

Great The service was outstanding. My sales person was there with me the whole time during the process of purchasing my maxima. Finance team was great as we More

by jamaalr90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby
Feb 18, 2019 -

Nissan of Bowie responded

Hello, jamaalr90! We're happy to hear that you had a great sales experience. Welcome to the Nissan of Bowie family! We hope you're enjoying your new Maxima. Please call if we can be of further assistance to you. ~Dawn Criste, Owner Loyalty Manager

February 15, 2019

Excellent The dealer was professional and courteous explain every detail went over everything real professional and knew what he was talking about I give the More

by dawn.carter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Bledsoe, Jamal Hayden
Feb 15, 2019 -

Nissan of Bowie responded

Ms. Carter, we're thrilled to hear that you enjoyed your purchase experience. Welcome to the Nissan of Bowie family! We wish you many years of safe travels in your new vehicle. ~Dawn Criste, Owner Loyalty Manager

February 15, 2019

Oil Change & Tire Rotation Service Excellent service and outstanding customer service representative Ishmael Clinton. Mr. Clinton provided detail feedback on the services rendered. H More

by Becca1971
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ishmael Clinton, Michael Morelli, Brenda Hiligh, Andrea King
Feb 18, 2019 -

Nissan of Bowie responded

Thank you for your feedback, Becca1971! We're thrilled to hear that we surpassed your expectations. Service Advisor, Ishmael Clinton, is one of our very best. Please let us know if we can be of further assistance to you. See you soon! ~Dawn Criste, Owner Loyalty Manager

February 15, 2019

Great Service This is my second Nissan Rogue at Nissan of Bowie and since I've been having my vehicle serviced there, I've had nothing but positive experiences. The More

by antoniobethea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric at service
Feb 21, 2019 -

Nissan of Bowie responded

Mr. Bethea, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help! ~Dawn Criste, Owner Loyalty Manager

February 15, 2019

Helpful and patient I had a great experience buying a new car. I honestly had no intention of buying a new car. I was just looking at options regarding a preapproval loan More

by britishneko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Onwuka, Richard Bledsoe
Feb 21, 2019 -

Nissan of Bowie responded

We're so happy that Bobby was able to help you find the perfect Nissan to fit your needs! Thanks for taking the time to leave us this review about your purchase experience. Enjoy your new vehicle and give us a call if there is anything we can assist you with. ~Dawn Criste, Owner Loyalty Manager

February 15, 2019

Worth The Distance! An excellent facility with great amenities. Professional staff at every department. Great customer service throughout the complex. And a large sele More

by DENISEHARGROVE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Price Is My Service Adviser, And He’s The Best! And Kudos To The Night Service Adviser Who Let Me Back In My Car To Retrieve My Parking Permit For The Great 2019 Altima I Rented!
Feb 18, 2019 -

Nissan of Bowie responded

Hi, Ms. Hargrove! We appreciate the great review. Thank you for trusting Nissan of Bowie with all of your automotive needs. Take care! ~Dawn Criste, Owner Loyalty Manager

February 13, 2019

Great Service department did a great job changing my oil and washing my car. It didn’t take very long. And the waiting area was pleasant. Plus Khalil made More

by Scoop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kalil Toure
Feb 14, 2019 -

Nissan of Bowie responded

Wow, Scoop! Eight cars....that speaks volumes! Thank you for your loyalty to Nissan of Bowie. You're a fine example of why we strive to provide our customers with top notch service before and after the sale. We appreciate that you took the time to share your story. I know that I probably don't have to say it, but we're a phone call away if you need anything. ~Dawn Criste, Nissan of Bowie

February 12, 2019

Quick Service - Really Enjoy Rome! Really enjoy working with this service team. Specially Rome is a pleasure to work with. I like the process for informing me of recommended service, bu More

by nelson.tomeka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rome Williams
Feb 14, 2019 -

Nissan of Bowie responded

Ms. Nelson, thank you for your kind words about Rome Williams and our service team. It is our job to provide you with the information that you need to make informed decisions about the safety and reliability of your vehicle. It's good to hear that Rome's extensive product knowledge and professionalism played an important role in that decision making process. If we can be of further assistance please give us a call or stop by. ~Dawn Criste, Owner Loyalty Manager

February 11, 2019

Jcherry They were extremely courteous and gave me a true estimate of the time my service would take. The waiting area was very clean. The bathrooms were imm More

by JOCELYN.CHERRY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack, I don't remember his last name
Feb 14, 2019 -

Nissan of Bowie responded

We appreciate the 5-star review, Jocelyn. Your comfort and satisfaction are a priority for us. Have a great day! ~Dawn Criste, Owner Loyalty Manager

February 10, 2019

Not keeping dealers promise I was promised a free tire rotation from my last service but it didn’t happene. Mr. Clinton was outstanding as always. I should not be told one thing More

by ERIC2.DENT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mr. Ishmael Clinton
Feb 11, 2019 -

Nissan of Bowie responded

Mr. Dent, thank you for taking the time to speak to me this morning about your experience. I'm happy that we were able to come to a quick resolution in this matter. We appreciate your business and your satisfaction is our priority. Please call if I can be of further assistance 301/867-6124. ~Dawn Criste, Owner Loyalty Manager

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