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Nissan of Bowie

Bowie, MD

3.4
640 Reviews

2200 Crain Highway

Bowie, MD

20716

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Showing 640 reviews

November 15, 2024

Owner will not honor free oil changes, the main reason for purchasing my car from them. Two stars for the great service tech. More

by Mymercedes2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
October 31, 2024

Lilly and Tom took great care of us today. They were very honest and forthcoming about the vehicle itself and agreement of which we were entering into. We left with a beautiful family vehicle More

by frye.jacquia92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lilly “ Red “ Ruiz, Tom Cusack
August 12, 2024

I couldn't be more thrilled with my recent purchase of the 2024 Armada at Nissan of Bowie. From the moment I stepped into their premises, their world-class service and commitment to customer satisfaction More

by ktfrazier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sydney Lawrence
July 22, 2024

Sold me new car with lifetime oil change. They did not honor the lifetime oil change. A notice is posted on thier repair area of this change in policy. More

by Dudley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Unsure
May 07, 2024

I stopped by to test drive a rogue based on an incredible online price. I know the adage of it seems too good to be true it probably is, and I should have saved a trip. My sales person Kim was actually lov More

by Dco
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Kim Yarborough, Robyn
February 20, 2024

Does not tell the truth tried to trick me into spending more in interest rate and more for the car and lied to me and said they would not run a hard credit check and did without my permission More

by Lorishabazz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rose Patterson
January 06, 2024

I bought a Nissan Kicks in October 2023. Sales Rep. Jerry, very pleasant and accommodating. However, I have been trying to get unto to the finance department for a refund check and for the More

by longmondezie
Purchase Time
Recommend Dealer
No
Employees Worked With
Jerry Frink
Jan 06, 2024 -

Nissan of Bowie responded

Please email me your information. Damon.lester@nissanofbowie.com

October 25, 2022

When I purchase my car in 2018 the services was great now not so Good I have been trying to get this issue resolve for the last 7-8 months all I been hearing we going to call you back. My issues was supp More

by Chell
Price
Recommend Dealer
No
Employees Worked With
Tom Cusack
Oct 30, 2022 -

Nissan of Bowie responded

Chell, Thank you for your feedback. I would like to personally apologize that you did not have a good experience as we aim to make sure that our customers are taken care of here at Nissan of Bowie and have a Truly Exceptional Experience, to address any concerns you have; Please call 301/867-6164 at your earliest convenience. ~Silvia Cartagena, Owner Loyalty Manager Thank You, Kind Regards, Silvia Cartagena Owner Loyalty Manager Nissan of Bowie (301) 867-6164

May 27, 2022

My experience was pleasant and accommodating, however, I would like to receive free oil changes for a year. More

by c.harvey.ch25
Recommend Dealer
Yes
Employees Worked With
Anthony Vanchieri
Jun 01, 2022 -

Nissan of Bowie responded

Hello Ms. Harvey, please give me a call at your earliest convenience 301/867-6124. I can't commit to a year of oil changes, but I am looking into what I can do. Thanks, I look forward to hearing from you. ~Dawn Criste, Owner Loyalty Manager

May 20, 2022

Only because of Anthony! !! He had the patience of Job with me 😂. He was kind and made me laugh when I didn’t want to laugh. It’s was all a help for the end game. Thank you A More

by Daisha25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Cusack, Anthony Vanchieri
May 25, 2022 -

Nissan of Bowie responded

Ms. Jones, we appreciate this feedback about the top notch service you received from Sales Associate, Anthony Vanchieri. On behalf of everyone here, I'd like to thank you for your loyalty to our business and we hope that you're enjoying your new Altima. If there is anything else that you need, please give us a call 301/867-6150. Take care! ~Dawn Criste, Owner Loyalty Manager

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