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Nissan of Boerne

Boerne, TX

2.8
232 Reviews

31805 Interstate 10 W

Boerne, TX

78006

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Showing 232 reviews

March 15, 2023

Deceptive advertisement. Was sold a vehicle for MORE than advertised. NOT a reputable dealership. Shady. More

by TEXANO210
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales manager n Lopez in Finance
Mar 18, 2023 -

Nissan of Boerne responded

Texano210, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Thank you for leaving feedback. Please reach out to us at (830) 368-4600 so we may identify ways to improve your experience.

March 15, 2023

I had a generally good experience when purchasing from this dealership. I traded the vehicle which had an extended service contract at a different dealership. I have called and left my contact informati More

by RWebsterTX8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Can’t remember who I worked with originally.
Mar 18, 2023 -

Nissan of Boerne responded

Rwebstertx8, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (830) 368-4600 at your earliest convenience and we will do our best to resolve this with you.

Apr 02, 2023 -

RWebsterTX8 responded

I contacted the dealership at this number and spoke to Karen Carter who then forwarded me what she said was the form I needed to send in to get this resolved. I emailed that information back to her and have not heard back. I have emailed several times over the last couple of weeks and once again am stuck with them ignoring all my attempts.

May 26, 2023 -

RWebsterTX8 responded

As a follow up I was finally able to get a hold of someone at the dealership who was able to help us and refund our unused contract. Thank you Shannon!

February 06, 2023

HORRIBLE CUSTOMER SERVICE! !! Do not buy from this dealership. They will call and follow up with you pre-sale but once the transaction has been completed they won’t return any c More

by Jai
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Johnathan Burlison, Ben Cook, Jacob Luna
Feb 08, 2023 -

Nissan of Boerne responded

Jai, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (830) 368-4600 to discuss this further.

January 20, 2023

This is the worst dealership I’ve ever been too. I bought the car the last week in June. They don’t follow up on their promises and they lied to me about the condition of my car. They promised to fi More

by deborrah8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mo Baker
Jan 25, 2023 -

Nissan of Boerne responded

Deborrah8, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (830) 368-4600 at your earliest convenience and we will do our best to resolve this with you.

January 03, 2023

If I could give 0 stars, I absolutely would. The employees of this place are a nightmare. From their so called “top dog manager” that calls all the shots according to himself (Roland) to the dir More

by Kscott11269
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David villareal, Jose, roland delagarza, some blonde guy in tan
Jan 11, 2023 -

Nissan of Boerne responded

Kscott11269, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (830) 368-4600 to discuss this further.

December 28, 2022

We recently purchased a new car through Nissan Boerne. Our salesman Marco Deugarte went above and beyond to find us the car we wanted and our payments as low as possible. He was extremely knowledgeable More

by jdeverett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Deugarte
Jan 01, 2023 -

Nissan of Boerne responded

Hi Jdeverett, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 18, 2022

Let's be honest, most people don't trust a car salesman. . but saying that your salesmen (dealership) should strive to show honesty and respect to their perspective clients. This dealership clearly does NOT More

by Mike coe
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Leo, Ben's boss, Ben Cook
Oct 29, 2022 -

Nissan of Boerne responded

Thank you for your response, should you need any assistance in the future please do not hesitate to call, 8303684600.

May 31, 2022

I went to Nissan of Boerne to purchase a car, when we stepped into one of the shared offices to complete the paperwork and provide our personal information, I noticed a very inappropriate posting on the More

by V
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Sr Manager
Jun 03, 2022 -

Nissan of Boerne responded

We are sorry that you had a bad experience at our dealership. Please know that we neither condone nor tolerate this kind of behavior from any of our team members. We have a very good work culture and hold customer experience to the highest levels. We have addressed this issue with our team and the employee in question is no longer employed with the company.

May 21, 2022

I’m a retired vet and my daughter is graduating this coming week on her way to college, Josh by a the grace of god called us unexpectedly on co calls from service dept had an offer worth looking into, w More

by eddie_5706
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh, Mark, Mo Baker
March 28, 2022

Enjoyed my experience here at Nissan Of Boerne! Customer service was fantastic and never a dull moment! Shoutout to Warren and Michal for helping me get into my New to me 2021 Nissan Maxima Sr! You More

by Gardnermarcus71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren Kemp
Apr 01, 2022 -

Nissan of Boerne responded

Marcus you are AWESOME! All of us here at Nissan of Boerne along with Michal and Warren appreciate you and all the love! #keepcomingback

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