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Nissan of Boerne

Boerne, TX

2.9
230 Reviews

31805 Interstate 10 W

Boerne, TX

78006

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Showing 230 reviews

October 19, 2023

My experience with this dealership was positive. Salesman Daniel Steelman was very knowledgeable and courteous. I had already had good experiences with this dealersip's service department, so deci More

by markmenn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Steelman
September 23, 2023

Extremely bad customer service and sales rep all the way upto manager/lead Rowan (one of the rudest person) I was in desperate situation to buy a car and they took complete advantage and after I signed the More

by GP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Oscar and Rowan
September 04, 2023

just now By far the worst attempt to purchase a vehicle in our many years of car buying. We called Nissan of Boerne last week to confirm a vehicle was available for purchase, which both the salesm More

by land3ks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin Adcock, Wilmer Watson
August 23, 2023

a minute ago NEW They did amazing at getting me in the car that I wanted considering my situation. I got the brand new 2023 Nissan Rogue that had barely arrived on the lot. 2 days later, I'm stuck on the More

by kdjones_21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I don't remember
Aug 23, 2023 -

kdjones_21 responded

a minute ago NEW They did amazing at getting me in the car that I wanted considering my situation. I got the brand new 2023 Nissan Rogue that had barely arrived on the lot. 2 days later, I'm stuck on the side of the road with the oil light on...so, not only do they bring me the car with zero gas, but apparently no oil either. Make sure you you do your own inspection before taking the car off the lot...

August 22, 2023

Used car sale: Was told price on internet was only if Financed through Nissan (not stated anywhere) or would be $2000 more, was told they could APR match my Banks approved loan, Tried to slide in a $2000 More

by Mike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Leo
April 18, 2023

I recently purchased an automobile from this dealership and felt I was duped. Tried to contact to receive my license tags and haven't received any return calls. They turned my credit information over tons More

by hinton1408
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Demetrius Haddden , Alejandro Villarreal, Jacob Luna
April 12, 2023

Daniel was our sales rep. Honest, knowledgeable and awesome young man. Not pushy at all! Austin was our financial rep. Another great guy! And kudos to the manager. Unfortunate More

by Nancy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel
March 29, 2023

The hospitality was great. Though being told by one of the finance men that I could afford a vehicle that I just to not want to because it was not what I was wishing on paying More

by ilola74
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Ruben
Apr 02, 2023 -

Nissan of Boerne responded

Ilola74, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (830) 368-4600 to discuss this further.

March 15, 2023

Deceptive advertisement. Was sold a vehicle for MORE than advertised. NOT a reputable dealership. Shady. More

by TEXANO210
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales manager n Lopez in Finance
Mar 18, 2023 -

Nissan of Boerne responded

Texano210, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Thank you for leaving feedback. Please reach out to us at (830) 368-4600 so we may identify ways to improve your experience.

March 15, 2023

I had a generally good experience when purchasing from this dealership. I traded the vehicle which had an extended service contract at a different dealership. I have called and left my contact informati More

by RWebsterTX8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Can’t remember who I worked with originally.
Mar 18, 2023 -

Nissan of Boerne responded

Rwebstertx8, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (830) 368-4600 at your earliest convenience and we will do our best to resolve this with you.

Apr 02, 2023 -

RWebsterTX8 responded

I contacted the dealership at this number and spoke to Karen Carter who then forwarded me what she said was the form I needed to send in to get this resolved. I emailed that information back to her and have not heard back. I have emailed several times over the last couple of weeks and once again am stuck with them ignoring all my attempts.

May 26, 2023 -

RWebsterTX8 responded

As a follow up I was finally able to get a hold of someone at the dealership who was able to help us and refund our unused contract. Thank you Shannon!