Nissan of Boerne

STOP and read before you go to Nissan of Boerne One star is too much for Nissan of Boerne. Before going into the dealership, I shopped around via email. The representative from Nissan of Boer One star is too much for Nissan of Boerne. Before going into the dealership, I shopped around via email. The representative from Nissan of Boerne, Alfred, emailed me the "best deal" from all dealerships I kept in touch with, about $1500 lower than anyone else. After going into the dealership and test driving the car, we were told the price was "wrong", it was the "software" and they couldn't give us the offered price. Practically lured us in with a fake price. We should have known right there and then not to do business with Nissan of Boerne, but since both my husband and I work long hours and don't have time to drive around from one dealership to another we figured, it's the same price everywhere, we are here now, let's buy it. We went ahead and purchased our new Nissan Altima 2015. It had a scratched fender, which we noticed before even test driving it and they promised to fix it. Since then, they have had it in their shop for almost 4 weeks (we have only owned it for 6!). They do not do body work and subcontract Jason Coldway with "Good As New" (a company we cannot find in any directory) to do paint repairs. The first time they attempted to fix the scratch, they put touch up paint on the fender and called it done - the paint didn't even match the rest of the car. We took it back into the dealership again. Now, 3 weeks later, it has been painted over 4 times, because "Good as new" has done a very poor job at repairing our car. You name it - from paint over spray to damaging the paint of adjacent parts, to damaged clear coat or bubbled clear coat. Each time it has been one disaster after another. According to the owner, Umer Khawaja, the work "looks good". According to a very highly rated body shop we showed pictures to, the work is beyond poor and sloppy and could cost thousands to repair properly. After paying over $24 000 for a brand new car, that's exactly what we expect to receive. Wouldn't anyone? We have not. The owner of Nissan of Boerne clearly likes to save a buck, but all that has done is damage our car further and further. We have been lied to numerous times - we will replace the fender with an original one, we will take it to another shop, none of which has happened. The owner was rude enough to comment that no matter what they do we will never be happy - not true. Fix it properly, at a body shop of our choice or if you can't, give us the new car we paid for. We have been beyond patient waiting all this time to have the issue resolved and are yet to see what the car looks like after the 4th paint job. All we needed was a fender repaired. Any body shop will take 3-4 days max. We have had about a third of the car worked on now (passenger door, damaged by painters tape, fender, bumper and hood) and it's taken almost a month and we still don't have it back. Save yourself the frustration and do not purchase from this dealership. We have made multiple calls to them, made multiple trips, wasted time, money and nerves. A car buying experience should never be anything like that. Take your money elsewhere! More

BETTER Than GUNN!!!!! My sales guy Alfred AWESOME EXPERIENCE he had a lot of patience Answered all my questions Made sure i didnt have any concerns Im am HIGHLY SATI My sales guy Alfred AWESOME EXPERIENCE he had a lot of patience Answered all my questions Made sure i didnt have any concerns Im am HIGHLY SATISFIED!!!!!!!! Alfred and brinidette helped me get into a car that I LIKED and a good price$$$$$$ More

Jesse Saiz on a Altima sale I went in knowing Jesse was an accomplished and awarded auto rep. His experience was my advantage. With his help and qualifying experience I was com I went in knowing Jesse was an accomplished and awarded auto rep. His experience was my advantage. With his help and qualifying experience I was comfortable talking to the finance department. Afterwards, I was delighted to drive home a brand new 2015 Nissan Altima. I was also happy to meet Service department management, an Owner Loyalty manager and an Accessories manager all of whom made positive the car buying process. I recommend to new car shoppers Nissan of Boerne and salesman Jesse Saiz! More

Our new Murano My wife and I had a great experience from start to end especially with the help and guidance from our salesman Jesse S. Everyone at Nissan of Boerne My wife and I had a great experience from start to end especially with the help and guidance from our salesman Jesse S. Everyone at Nissan of Boerne was extremely polite and welcoming. Very professional as well. The facility is top notch/ state of the art. Very pleased with our Murano and the helpful staff that let us know how the technology in our vehicle works. This took a lot of patience on their part. Thank you to everyone! My wife enjoys her new vehicle. More

WAYNE & MARSHA MARTIN OUR EXPERIENCE WITH NISSAN OF BOERNE WAS GREAT. JESSE THE SALESMAN WAS VERY KNOWLEGEABLE AND HELPFUL. ACTED LIKE HE HAD ALL DAY JUST TO HELP US. MA OUR EXPERIENCE WITH NISSAN OF BOERNE WAS GREAT. JESSE THE SALESMAN WAS VERY KNOWLEGEABLE AND HELPFUL. ACTED LIKE HE HAD ALL DAY JUST TO HELP US. MADE US FEEL THAT HE TRULY WANTED TO HELP US FIND THE PERFECT CAR. WE DIDN'T FEEL ANY PRESSURE AND FELT THEY WERE VERY HONEST AND SINCERE. THE FINANCING STAFF WAS JUST AS HELPFUL AND WE COULD NOT HAVE BEEN HAPPIER. WE WILL BUY OUR VEHICLES FROM THIS DEALERSHIP FROM NOW ON. GREAT PEOPLE AND A GREAT PLACE TO DO BUSINESS. More

used car purchase -Mercedes Benz Kevin Reed is an outstanding sales professional and made the process easy and pleasant. He followed up a couple of weeks after the purchase to ensure Kevin Reed is an outstanding sales professional and made the process easy and pleasant. He followed up a couple of weeks after the purchase to ensure my satisfaction with the purchase. The selection was great and the service after sale has been as well. I highly recommend Kevin and Nissan of Boerne. More

Great Value! I came to the dealership because they had a great price advertised on a Nissan Altima. I ran into a problem when the offer for my trade in was way to I came to the dealership because they had a great price advertised on a Nissan Altima. I ran into a problem when the offer for my trade in was way too low. My salesman quickly got a management official involved and they came back with an offer that I thought was fair. If it had not been for my salesman quick action I probably would have left the dealership. As it turned out, I left with a new Nissan Altima. I am very happy with the deal. More