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Nissan of Boerne
Boerne, TX
232 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 232 reviews
September 08, 2016
Misinformed I took my son in to get his first car and we went test driving and the salesman told us that all nissans have bose speakers..my son was impressed.Afte I took my son in to get his first car and we went test driving and the salesman told us that all nissans have bose speakers..my son was impressed.After the 3rd car we drove he chose one but we were talked into a less pricey car. After a month later we find out they are not bose speakers :( Talked to the salesman and hr said only premium nissans have them..so sad to be misinformed. :( More
by Yvette
Employees Worked With
Jesse, Jesse Saiz
September 08, 2016
Worked hard to get my daughter into the car she wanted Ken Fitzpatrick and his management team worked hard to get my daughter into the car she wanted at a price that she could afford. They even took the e Ken Fitzpatrick and his management team worked hard to get my daughter into the car she wanted at a price that she could afford. They even took the extra effort to get approval from Nissan financing for a lower interest rate than her credit would originally allow based on her credit history circumstances. More
by clay pryor
Employees Worked With
Ken Fitzpatrick
August 31, 2016
Great car buying experience Kevin was great to work with! Very knowledgeable about the Infiniti I was interested in even though it wasn't a Nissan model. My mom and son were with Kevin was great to work with! Very knowledgeable about the Infiniti I was interested in even though it wasn't a Nissan model. My mom and son were with me when I purchased the car and he made sure we were all comfortable the entire time we were there. I'd definitely recommend him to anyone I know in the market for a car. More
by V123
Employees Worked With
Kevin Reid
August 24, 2016
Chipped windsheild Purchased 2015 Benz while it was raining the week of 8-15-2016. I failed to notice that the windsheild of as chipped more than once. I did talk to sal Purchased 2015 Benz while it was raining the week of 8-15-2016. I failed to notice that the windsheild of as chipped more than once. I did talk to sales manager lance who was not professional. Did mentioned to him that I paid over 3200. Out of my pocket to get this Benz only for him to rely that he didn't ask me to pay that my bank did. Still trying to get Nissan of Bourne to replace windshield with factory windsheild as I don't want any windsheild on the 2015 Benz I just purchased 1 week ago. Look good before buying! More
by Jane
Employees Worked With
Lance Martin, Steve Gillies
July 20, 2016
Well-informed, knowledgable salesmanship! I recently purchased a new Nissan Murano. Not a fan of the car-purchasing process, we arrived at the dealership, prepared with questions based on our I recently purchased a new Nissan Murano. Not a fan of the car-purchasing process, we arrived at the dealership, prepared with questions based on our prior car research. Kevin Reid was our sales consultant and was up for the challenge! Well-informed, great sense of humor, clear and direct responses to oir questions, and the patience of Job! Due to our time constraints, Kevin found ways to expedite the process and we left that day with a new car. We had only planned on doing a test drive that day. Thanks to Kevin's candor, knowledge and flexibility, we went home with a new car through a deal we are confident was very fair. Thank you, Kevin! More
by mebmurano
Employees Worked With
Kevin Reid
June 03, 2016
Best Car Buying Experience Ever!!! I recently purchased a pre-owned Honda Accord Sport from Nissan of Boerne. Mr. Kevin Reid was my sales consultant. He was very professional and person I recently purchased a pre-owned Honda Accord Sport from Nissan of Boerne. Mr. Kevin Reid was my sales consultant. He was very professional and personable and went out of his way to make me feel right at home with purchasing a car. Mr. Reid worked very hard to get the best deal he could for me, and I very much appreciated that. Mr. Reid introduced me to Lance Martin, who was very friendly and gave me the good news about my interest rate and then I proceeded to the finance person, Mike Parra, who took his time and went over all the finance details and the warranty that I was receiving. Normally it takes several hours to purchase a car, but this experience was quick and efficient and never once did I feel pressured. Mr. Reid made this the best car buying experience I’ve ever had. I highly recommend Nissan of Boerne, and especially, Kevin Reid, if you’re looking for a new or pre-owned car. More
by Reida23
Employees Worked With
Mike Parra - Excellent, Lance Martin, Kevin Reid
November 01, 2015
Hands down best customer service around! Having been to numerous dealerships around the US and every Nissan dealership in Bexar County I believe I can speak with some authority when I say tha Having been to numerous dealerships around the US and every Nissan dealership in Bexar County I believe I can speak with some authority when I say that Nissan of Boerne is hands down the best dealership I have ever been to. I believe that the service department of a dealership is really the best test of their customer service and quality. The service department at Nissan of Boerne is absolutely amazing. They set the standard for customer service, quality of work, and reliability. They truly take pride in providing the best service possible. They stand behind their work and will go out of their way to make sure you are satisfied. I willingly drive 40+ miles one way to have any service done by this outstanding department. If you do not believe me give LeRoy a call. I trust him 100%. He will give you honest answers and only provide you with services you want and absolutely need. Though the staff there is amazing he is the one I work with exclusively. The main technician that deals with my vehicles is Richard and he will make sure your vehicle it completed right the first time and returned to you clean and ready for whatever driving you have lined up for it. Though those are my two favorite people there the rest of the staff is just as outstanding and will make sure you are completely satisfied. I have interacted with most of them and have never had a bad experience. Give them a try. You will not be disappointed. More
by Powerwheelz
Employees Worked With
LERoy Halstead, Richard (Technician), Josh
October 31, 2015
Dealership Experience Two weeks ago on Wednesday, October 21st, we went into the Nissan of Boerne dealership in Boerne, Texas. We came to see a White Certified 2012 Nissa Two weeks ago on Wednesday, October 21st, we went into the Nissan of Boerne dealership in Boerne, Texas. We came to see a White Certified 2012 Nissan Altima S that we had located on Edmunds.com, We were greeted in front of Dealership by Alfred Urias. We explained what we had come to see and he located the vehicle, got the keys and we went for a test drive. He was polite and considerate of our wants and needs. We explained that we were not buying that day. He did not try to pressure us into getting it. He pointed out the features about the car. He provided us with a Carfax. We let him him know that we needed peace of mind and wanted to have our Mechanic examine the car. Because of his laid back demeaner, we felt very welcomed to the Dealership. We are turned off by high pressure sales and pushy sale persons. Alfred introduced us to the Dealership manager, Bryan. We did not give Alfred our phone number at that time. We returned on the following Tuesday, October 27th, with the intentions of making a deal for the car. We set down with Alfred and worked out the details. He arranged with Bryan for us to take the car to our Mechanic as requested. On returning from our Mechanic, we were directed to Michael Fernandez to finalize the paperwork and any warranty information. Michael was very helpful and made quick work of all required documents. We think that Alfred and Michael should be commended for their excellent Customer Service and a very positive customer experience. We would recommend them and the Nissan Boerne Dealership very highly. However, we have not had the pleasure of dealing with the Service Department as of this time. We have high expectations that we will get the same great service that we experienced from the Sales Department. More
by Frank
Employees Worked With
Alfred Arias, Michael Fernandez and Bryan the Dealership Manager, Alfred Urias
October 23, 2015
Great shopping experience! I have been building my own Nissan Titan online for some time now, but couldn"t quite find an exact match close to my home. However, Nissan of Boerne I have been building my own Nissan Titan online for some time now, but couldn"t quite find an exact match close to my home. However, Nissan of Boerne had exactly the truck I wanted. I gave them a call and they connected me to Kevin Reid. He quickly checked to make sure they had the truck and also another I was interested in. When I arrived, Kevin was waiting at the front door and within minutes we were looking at the two trucks. He was very laid back and made sure I was completely happy with my choice. He took the time to show me around the beautiful new facility, meet people, and assure me they would take care of any problems should they arise. It was well worth the drive from Austin, and I would recommend others make it. More
by JBO
Employees Worked With
Kevin Reid
September 22, 2015
Great experience! Kevin Reid, Sales Consultant at Nissan of Boerne, did a great job helping us find the perfect cars for us: a fully-loaded Morano for my husband and a Kevin Reid, Sales Consultant at Nissan of Boerne, did a great job helping us find the perfect cars for us: a fully-loaded Morano for my husband and a Altima for my daughter. We had a great experience and a good time. Kevin kept us laughing, made us feel comfortable and went out of his way to make sure that everything was taken care of before he left for the night. We appreciate Kevin Reid and the entire Nissan of Boerne staff! We'll be back. :) Gina T. More
by GinaT.
Employees Worked With
Crystal, Willy, Mike... , Kevin Reid
