Nissan of Boerne

Great Experience On January 3rd I saw a new Nissan Altima on their website for a good price. I used the chat button on the site and the representative told me that the On January 3rd I saw a new Nissan Altima on their website for a good price. I used the chat button on the site and the representative told me that the vehicle is available and Glenn will call me soon. Within 5 minutes Glenn Edwards called me and said the car is available. We setup an appointment at 2:15. I walked in the dealership and Glenn welcomed me with the vehicle keys in hand. I test drove the car and he explained the new gadgets to me. After the drive we went back to his office, filled paperwork and negotiated my trade. Everything moved along and we agreed on the price and then I went to Mr. Parra to finish the finance paperwork. While I was signing the paperwork Glenn made sure the car was spotless and the gas tank was full. In less than three hours from the moment I entered the dealership I was driving back home. This was the best buying experience I have ever had and this is my 7th car. Glenn was very helpful, honest and direct. He promised me on the phone that he wouldn't waste my time and I would have a great experience. He did exactly that. I recommend that you contact Glenn and you will have the same experience. More

Great buying experience! I had the pleasure of working with Kevin Reid and Ruben Chacon in purchasing my new Pathfinder and it was a very enjoyable experience. Both of them w I had the pleasure of working with Kevin Reid and Ruben Chacon in purchasing my new Pathfinder and it was a very enjoyable experience. Both of them were knowledgeable, professional and easy to work with. They spent quite a bit of time listening to my needs, helping me understand options available and ensuring I got the best deal possible. I did a lot of research before I purchased and am confident I got a good deal and was treated with kindness and respect. These guys are great representatives for Nissan and genuinely love what they do. I will definitely do business again with them in the future. Thanks! Sandra C. ?? More

Outstanding Steve Gillies was excellent he went above and beyond. I would recommend to anyone. He was very professional and explained everything about car and ma Steve Gillies was excellent he went above and beyond. I would recommend to anyone. He was very professional and explained everything about car and made it easy to transfer stuff from our car to the beautiful new Rogue. Anytime we had a problem he found a solution . Our finance person was very helpful and professional as well. I would recommend anyone to this dealer. They gave us exactly what we asked for. Good value friendly service. Met mr Reid he was very nice as well. Great job Boerne Nissan More

Awesome -great experience My wife, son and I went here after a really bad experience at Toyota of Boerne early that morning. My son picked out a used GMC Canyon, 2015, 20,000 My wife, son and I went here after a really bad experience at Toyota of Boerne early that morning. My son picked out a used GMC Canyon, 2015, 20,000 miles. Steven Webb met us, went over the vehicle, and really went above and beyond our expectations. We negotiated the trade, and price of the used truck, really fair price on both. Steven then did our credit application and sent to finance. We then met with Jacob Elizondo the finance manager. Jacob had our paperwork done quickly and explained everything. Great rate, we even bought gap and extended warranty. The whole time was less than a couple of hours. The greatest thing was that when we were in finance, Steven had the truck cleaned up, fueled up, and a big red bow on it since he knew that it was a gift for our son, so when our son walked out with us to see his new ride officially, he was very surprised and a big smile. Thank you Steven and Jacob for everything! More

be careful of pricing First of all - nice dealership and people. However beware of pricing. After the test drive we asked for and recevied "the best price" quote which was First of all - nice dealership and people. However beware of pricing. After the test drive we asked for and recevied "the best price" quote which was $3k "below their asking price". Sounds great but the "best price" was $3k OVER what they advetised on autotrader.com and even $2k+ over their own website (which also said there was a better price). Basically we were taken for uninformed at best or stupid - not sure which. Of course we called them on it and the excuse was "we change pricing all the time and we just did not know it had been lowered". Wow, that was interesting. also be careful of the $300 junk fees which "are on all our cars". Anyway, this was our first, and last, experience with the dealership - not because they were not respecful, but because the final price was too high for the car and because they completely lost us when they tried to get us to believe they were giving us a great "discounted" price which was $3k over what they advertised and then tried to pull a lame excuse for the "error". just watch the numbers and do your research. More

warning don't buy a car from here. don't honor their warrant just bought a car from nissan of Boerne Saturday on October 1. everything went fine until I get home and my car starts to act funny. so I called to just bought a car from nissan of Boerne Saturday on October 1. everything went fine until I get home and my car starts to act funny. so I called to schedule an appointment ando they told me to take it on Monday since the car service department was closing soon. so I took it Monday and dropped it off. so I waited till they told me what was going on with my car since I just bought a brand new 2017 Nissan altima. and they told me the transmission was broken and that it will take 3 to 8 days to fix. and that I have to pay a 100 dollar deductible. so I waited for 3 days to find out the status of my car and they told me apparently that they have been trying to call me that there is nothing they could do . that there was nothing wrong with the car . so I told him I thought you told me it had transmission problems. and service man just said I don't recall saying that. so I just said that I would come pick up the car . once I got back to the dealership I get my car and could not even drive it off the lot. after that they came up with you can only make a claim once a year. after hearing that I just walked away and called my bank to cancel the loan. luckily it was still the 3 day and was able to get out of the loan without a penalty. More

Misinformed I took my son in to get his first car and we went test driving and the salesman told us that all nissans have bose speakers..my son was impressed.Afte I took my son in to get his first car and we went test driving and the salesman told us that all nissans have bose speakers..my son was impressed.After the 3rd car we drove he chose one but we were talked into a less pricey car. After a month later we find out they are not bose speakers :( Talked to the salesman and hr said only premium nissans have them..so sad to be misinformed. :( More

Worked hard to get my daughter into the car she wanted Ken Fitzpatrick and his management team worked hard to get my daughter into the car she wanted at a price that she could afford. They even took the e Ken Fitzpatrick and his management team worked hard to get my daughter into the car she wanted at a price that she could afford. They even took the extra effort to get approval from Nissan financing for a lower interest rate than her credit would originally allow based on her credit history circumstances. More

Great car buying experience Kevin was great to work with! Very knowledgeable about the Infiniti I was interested in even though it wasn't a Nissan model. My mom and son were with Kevin was great to work with! Very knowledgeable about the Infiniti I was interested in even though it wasn't a Nissan model. My mom and son were with me when I purchased the car and he made sure we were all comfortable the entire time we were there. I'd definitely recommend him to anyone I know in the market for a car. More

Chipped windsheild Purchased 2015 Benz while it was raining the week of 8-15-2016. I failed to notice that the windsheild of as chipped more than once. I did talk to sal Purchased 2015 Benz while it was raining the week of 8-15-2016. I failed to notice that the windsheild of as chipped more than once. I did talk to sales manager lance who was not professional. Did mentioned to him that I paid over 3200. Out of my pocket to get this Benz only for him to rely that he didn't ask me to pay that my bank did. Still trying to get Nissan of Bourne to replace windshield with factory windsheild as I don't want any windsheild on the 2015 Benz I just purchased 1 week ago. Look good before buying! More