
Nissan of Bakersfield
Bakersfield, CA

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The service was great. The service was great and the customer service and employees nice and kind . Everything was excellent . Every time I go in they give me excellent serv The service was great and the customer service and employees nice and kind . Everything was excellent . Every time I go in they give me excellent service and they treat me great. More
Great Service Ariel the Service Advisor was very helpful and very nice. Had a good experience at Nissan of Bakersfield meet all my car needs. Great Service! Ariel the Service Advisor was very helpful and very nice. Had a good experience at Nissan of Bakersfield meet all my car needs. Great Service! More
Excelent A clean dealer, good facilities, with excellent customer service and very friendly staff, congratulations continue with the purpose of improving each A clean dealer, good facilities, with excellent customer service and very friendly staff, congratulations continue with the purpose of improving each day And never forget your mission More
Very happy! Great dealership, it helps to do your home work and know exactly what you are looking for and what you can afford. So happy that Martha was able to ke Great dealership, it helps to do your home work and know exactly what you are looking for and what you can afford. So happy that Martha was able to keep my payments close to what I was wanting and Janet was awesome with helping me make sure I was financed. More
Excellent service The staff is very friendly. Always concerned of all the needs of a customer. I have never had a problem. I am always happy with their service. The staff is very friendly. Always concerned of all the needs of a customer. I have never had a problem. I am always happy with their service. More
Anayeli was Great! Anayeli Beltran was tenacious and never gave up. She simply worked harder than the gentleman who was trying to sell me a new Camry. This is why I we Anayeli Beltran was tenacious and never gave up. She simply worked harder than the gentleman who was trying to sell me a new Camry. This is why I went with the beautiful Altima. Paula Estrada was also very helpful! They also worked an amazing deal for me! I will send all my friends here! More
Oil Change Jesus Felix had Good customer service. He had consistent communication during the waiting period. Oil service process was easy, will continue to bring Jesus Felix had Good customer service. He had consistent communication during the waiting period. Oil service process was easy, will continue to bring my vehicle. More
͏Oi͏l chang I was given great service. My car needs other things done. I took it for an oil change and smog. Jesus Felix did a great job in helping me out and cal I was given great service. My car needs other things done. I took it for an oil change and smog. Jesus Felix did a great job in helping me out and calling me to let me know my car was ready to pick up. More
Repaired air conditioner Eric was very polite,and helpful, kept me in the loop regarding repaires. The gentleman that gave me a complimentary ride home was very nice. Eric was very polite,and helpful, kept me in the loop regarding repaires. The gentleman that gave me a complimentary ride home was very nice. More
Extremely Disappointed Spend over 55k on a premium SUV from the pre owned certified lot. 5 weeks of driving and the brakes start squeaking. Got an appointment made into the Spend over 55k on a premium SUV from the pre owned certified lot. 5 weeks of driving and the brakes start squeaking. Got an appointment made into the 6th week and I was told the rotors need resurfacing . Brake pads were at 8mm. Dealer refused to cover cost of repairs and then sales agreed to split the cost. I was told that at the time of their inspection before sales all was good. Ya right , of course they will say that . I mean how many people we know who chicken out of situations and would never man up to a mistake and take accountability and corrective action, a lot right. Called the sales guy Salvador and texted him. This guy is all promises and no follow through. Then will not have the basic decency to reply to a text or return calls. Typical slimy sales rep. As for the service center itself it appears to be short staffed and the service reps have the worst demeanor . No concept of basic customer service. No improvement in 5 years . To sum it all, Nissan of Bakersfield has lost our business and respect. No more business to these guys for sure. More