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Nissan of Bakersfield
Bakersfield, CA
1,101 Reviews
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October 16, 2018
Excellent Customer Service!!! Victor Ramirez always has an answer to all the questions I have. I always get my car back before the estimated time and he also provides excellent cu Victor Ramirez always has an answer to all the questions I have. I always get my car back before the estimated time and he also provides excellent customer service. More
by lily.1985
Verified CustomerEmployees Worked With
Victor Ramirez
October 13, 2018
Awesome service! My experience at Nissan is always great! 10/10 costumer service with Ariel Rubio. He always puts in effort in finding the best solution for me regardi My experience at Nissan is always great! 10/10 costumer service with Ariel Rubio. He always puts in effort in finding the best solution for me regarding me car problem. Thanks Ariel, you’re the best! More
by Clizmejia20
Employees Worked With
Ariel Rubio
October 13, 2018
He was great! Everytime I go in ! Jesus is great! Super friendly! Thank you. He always explains everything every well and I never have an questions after my visit. Everytime I go in ! Jesus is great! Super friendly! Thank you. He always explains everything every well and I never have an questions after my visit. More
by noelyguerra
Employees Worked With
Jesus Felix
October 13, 2018
I went and they were rude didnt help me at all terrible serv I give them a zero if I could give them no starts then i would this is the most terrible service that i have ever had I give them a zero if I could give them no starts then i would this is the most terrible service that i have ever had More
by Jz1234
Employees Worked With
. ., Erick Bejarano
October 13, 2018
Multiple recalls! The service advisor Jesus T. was able to take care of our stuff all in one day. I had multiple things and we also got a shuttle to and from our destin The service advisor Jesus T. was able to take care of our stuff all in one day. I had multiple things and we also got a shuttle to and from our destination at no cost . We will be back soon for all of our Nissan Needs in the future! More
by EVONNEDELRIOCHAVEZ
Employees Worked With
Jesus Talamantes
October 12, 2018
Very satisfied with the service. Richard is very friendly and my car was done at the time that it was promised. I also like their reasonable prices. with the service. Richard is very friendly and my car was done at the time that it was promised. I also like their reasonable prices. More
by lpzmercy08
Employees Worked With
Richard Gatthenji
October 12, 2018
Disappointed The service detail was disappointing. Smear marks throughout the interior. Almost seemed as though they didn’t want to do it, with how many smears the The service detail was disappointing. Smear marks throughout the interior. Almost seemed as though they didn’t want to do it, with how many smears there are. The wait was also long, which happens, but I dropped off at 815 picked up around 330, that seems overly long. I would not go back to have a detail done again. More
by UnexpectedDisappoitment
Employees Worked With
Richard Gatthenji
October 12, 2018
Worst ever Took my car for transmission problems, when the car was ready, i whent to pick it up, before I got in it I noticed dents and scratches on both sides Took my car for transmission problems, when the car was ready, i whent to pick it up, before I got in it I noticed dents and scratches on both sides of car. I called the manager and asked what had happened nobody knew I told him just fix it, he said it would take like four days. Told him I will need a loaner he said they didn’t have any. I had to drive a borrowed truck for a week gas was killing me spent $300 in gas, the next week I called them to see if my car Was ready well no it wasn’t. So I told them to give me a loaner because I need it, so this time they did. It took two weeks for the car to be ready. When I got it back it had dents on the doors like they don’t care about other peoples property, but I just wanted to get out of there so I didnt say anything and the cars fuel was on red they didn’t even bothere to give it back with the same gas it had, almost didn’t make it to the gas station but they expected me to fill the tank on the loaner car worst place ever. I will never ever buy another Nissan in my life time. and will make sure my kids Never do either More
by RGONZALEZ.M
Employees Worked With
Jesus Talamantes
October 12, 2018
Very courteous and very caring rep it was very pleasant to work with Ariel. He was very professional and I cam tell he really cares about customer satisfaction. He was very good at expl it was very pleasant to work with Ariel. He was very professional and I cam tell he really cares about customer satisfaction. He was very good at explaining the progress on my car and letting me know what is to be expected. It was my 4th time coming into the dealer for the same issue, so I was pretty doubtful coming in again, but his couteous gesture definitely made me feel something was going to be done. I will have to drive the car longer to see if everything was fixed, but I know I can count on Ariel to take care of it if I have concerns again. More
by woodabomb
Employees Worked With
Ariel Rubio
October 11, 2018
Really helpful The service department helped me fairly quickly and kept me updated with my vehicle. I like that I wasn’t ignored and everyone there was friendly. Eve The service department helped me fairly quickly and kept me updated with my vehicle. I like that I wasn’t ignored and everyone there was friendly. Even when I was waiting for my service rep, others would come and ask if I was being helped. More
by VERONICA.AM17
Employees Worked With
Ariel Rubio
