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Nissan of Bakersfield
Bakersfield, CA
1,101 Reviews
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May 05, 2020
Great service and it was quick too. All employees were so nice and helpful. I got the car I wanted and with the payment I wanted too. I will definitely be sending people there. so nice and helpful. I got the car I wanted and with the payment I wanted too. I will definitely be sending people there. More
by me2006only
Employees Worked With
Benjamin Gil, . ., Edgar Valdez
August 25, 2019
Amazing Service!! My experience at Nissan has been by far the best!! From the moment I walked in the lot Anayeli greeted me and my family, she asked me what I was looki My experience at Nissan has been by far the best!! From the moment I walked in the lot Anayeli greeted me and my family, she asked me what I was looking for I told her and she instantly knew what Car was best for me, Sure enough I ended up leaving with a beautiful Nissan Altima SR with a GREAT DEAL!! Anayeli is such an amazing sales person with an amazing sense of humor! She explains everything to you with detail, answers all your questions doesn’t rush through the sale or make you feel pressured at all to make a decision. Even after purchasing your vehicle she still goes out her way to help you out if you have any questions regarding your car! I highly recommend Ana if you’re looking into purchasing a vehicle at Nissan she will give you a amazing deal and you will not regret it! More
by Calderaana1
Employees Worked With
Anayeli Bentran
June 10, 2019
Nice costumer service, and always very helpful. The oil change job was very quick and efficient. I liked how Nissan checked my car for any other needs besides what has been done. Very dependable. The oil change job was very quick and efficient. I liked how Nissan checked my car for any other needs besides what has been done. Very dependable. More
by BPLAAT
Verified CustomerEmployees Worked With
Ariel Rubio
April 12, 2019
Excellent Customer service Ariel has been my service guy for almost 2 years and I am more than happy with the customer service he provides. He is knowledgeable, professional and Ariel has been my service guy for almost 2 years and I am more than happy with the customer service he provides. He is knowledgeable, professional and ready to explain anything I don’t understand. More
by benitessandy
Employees Worked With
Ariel Rubio
April 04, 2019
Helpful Great salesman, good customer service. OVERALL great atmosphere!! The place is clean. Helpful people. They give you the best deals. Very informative a Great salesman, good customer service. OVERALL great atmosphere!! The place is clean. Helpful people. They give you the best deals. Very informative and salesman got good sense of humor!! More
by Rico12345
Employees Worked With
Brach'e Hayes
April 02, 2019
Great service! Everyone is every informative and customer friendly. Great service! I will keep taking my car in to keep it in good standing for a long time. Thanks! Everyone is every informative and customer friendly. Great service! I will keep taking my car in to keep it in good standing for a long time. Thanks! More
by solorzano198072
Employees Worked With
Erick Bejarano
March 05, 2019
Oil change I went in for an oil change. They checked fluids and other basic areas. The oil change was quick and good quality. I Always come back. Thank you Nis I went in for an oil change. They checked fluids and other basic areas. The oil change was quick and good quality. I Always come back. Thank you Nissan! More
by J.p.75
Employees Worked With
. .
February 27, 2019
Service department/ salesmen are the worst!! When I bought my Diesel Titan I asked them would a level kit, void my warranty. He said no. That’s a lie. A boot ripped and I was told my $60,000 truc When I bought my Diesel Titan I asked them would a level kit, void my warranty. He said no. That’s a lie. A boot ripped and I was told my $60,000 truck has no warranty now. I was coached to have another company install a level kit so I would save $10,000, the day I bought my truck... Randy did try to help me but I do not feel the service department is qualified to put water in a radiator. More
by DBS
Employees Worked With
Randy Whyte, Jesus Talamantes, David Fuentes
February 21, 2019
Appointment to resolve 2 recalls Made an appt to fix the recalls on my car. My appt was at 1045am, I went in 15 mins early. I pull up to their service appt line. There were 2 other ap Made an appt to fix the recalls on my car. My appt was at 1045am, I went in 15 mins early. I pull up to their service appt line. There were 2 other appts before me in line, so I asked if they have been helped, both said "no". I asked how long were they waiting, "20mins". So we are all waiting, 10mins later, someone comes and asked if we have been helped. The guy takes my keys and tells me to wait inside. By this time I'm already dreading the rest of the wait. Service advisor comes back and says it will be around 3pm more or less when the car will be ready. He took my cell phone number down and said he would call when it is ready He let's me know there is a complimentary shuttle to take me where I need to go, but I got a ride from a family member. By 3pm I still haven't received a call, so I had my family member drop me off. As I was walking in, the advisor calls my name and says that he was just about to call😏. The whole time I was waiting, the recalls did not get resolved because a part needs to be ordered. Why was I not notified sooner?! The advisor said "he was just told right now an order has to be put in" so 4 hrs to "find out" a part needs to be ordered. This customer service is below acceptable. I had to request this day off, the whole day to give the service team ample time to fix the recalls. Its 415pm I am waiting for a rental because I have to leave my car. As of now, the date my car will be ready is unknown. I will have to explain to my manager that I would have to leave work early on whatever day my car will be ready. Too much of an inconvenience for me and my managers, I am so upset and not satisfied. More
by customersmatter
Employees Worked With
Jesus Talamantes
February 19, 2019
cool environment ♻️.. very much friendly very good 👍 people and trustworthy, they try to help others with their questions and concerns.. which is great that is what I like about it. v very good 👍 people and trustworthy, they try to help others with their questions and concerns.. which is great that is what I like about it. very helpful people.. More
by polee
Employees Worked With
janet , . ., Edgar Valdez
