Nissan of Bakersfield
Bakersfield, CA
Filter Reviews by Keyword
By Type
Showing 1,101 reviews
great service we have purchased three Nissans since we've lived in Bakersfield. As far as sales department, management and paperwork it was a very pleasant experi we have purchased three Nissans since we've lived in Bakersfield. As far as sales department, management and paperwork it was a very pleasant experience. I would normally not use you service facilities, but you have the most efficient, kindest, reliable service department I have ever used in my years of owning a vehicle. I especially was impressed with Richard garttnenji. With people of his caliber working with the public in the service field is only making Nissan of Bakersfield improve and grow to the best dealership in Bakersfield. sincerely, Robert Roemer More
Purchased used SUV Everyone is friendly and helpful. They explain everything to you before you sign papers for your purchase. It was a very pleasant experience. They Everyone is friendly and helpful. They explain everything to you before you sign papers for your purchase. It was a very pleasant experience. They detailed my vehicle for me and had it waiting for me as I walked out of the front door. More
Best service! Victor is always so helpful! Ariel was also and super friendly! Took care of my car! Problem was fixed, no further issues with it! Thank you! Victor is always so helpful! Ariel was also and super friendly! Took care of my car! Problem was fixed, no further issues with it! Thank you! More
Taken care of all our auto needs Great communication, friendly, incredibly helpful, very pleased! Thank u for such great service. Will come back for any future issues. Very trusting a Great communication, friendly, incredibly helpful, very pleased! Thank u for such great service. Will come back for any future issues. Very trusting and very dependable More
Good service My Vehicle was brought in for warranty repair. The got me a loaner vehicle and kept me up to date on repairs of my vehicle. Repairs were completed in My Vehicle was brought in for warranty repair. The got me a loaner vehicle and kept me up to date on repairs of my vehicle. Repairs were completed in a timely manner and before the quoted time. More
Smoothest repair experience ever A few months ago, my car was the victim of a freeway collision. With the annoyance of working with insurance and waiting for my car to be repaired, I A few months ago, my car was the victim of a freeway collision. With the annoyance of working with insurance and waiting for my car to be repaired, I was a bit annoyed when my windows suddenly wouldn’t stop rolling down whenever I locked/unlocked my car, needing yet another trip to a repair shop. I spoke with Ariel of the Bakersfield Nissan Service Dept on the phone about my issue, took it in, received a rental since I commute to work, and had my car back in working condition in 24hrs flat. I’ve never had such awesome service from a dealership service department. I was skeptical at first about taking it in, but will definitely go back if the need arises. Thanks Ariel for the outstanding service and getting the parts and repair done in record time. More
Summary of service experience The service experience at Nissan of Bakersfield had been exceptional in that the service personnel is always personal and professional. From the time The service experience at Nissan of Bakersfield had been exceptional in that the service personnel is always personal and professional. From the time they greet you until the final phase of paying the bill they are pleasant and willing to help in any way. I am very happy bringing my car to the Nissan service dept.. More
Excellent customer service! I am always so pleased with the service Nissan provides, in particular the service we receive from Ariel (Bakersfield location). He is always so court I am always so pleased with the service Nissan provides, in particular the service we receive from Ariel (Bakersfield location). He is always so courteous and polite. He always takes the time to call and explain everything very thoroughly. I will always request him! More
Oil change Ariel was very helpful. Immediately approached me when I arrived, remembered my name, and reason for my appointment. I arrived approximately 10 minut Ariel was very helpful. Immediately approached me when I arrived, remembered my name, and reason for my appointment. I arrived approximately 10 minutes late to my appointment but he was very understanding and still provided the best customer service. More
Fantastic Good, fast service and they explained everything in detail. Their work was superior to all others and they found even more things wrong with my car th Good, fast service and they explained everything in detail. Their work was superior to all others and they found even more things wrong with my car than what I came in for. More