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Nissan of Bakersfield
Bakersfield, CA
1,101 Reviews
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Showing 1,101 reviews
November 19, 2018
Great customer service Had a great experience getting my car serviced. Overall from the moment i got to the service department and spoke to Raul on what my vehicle needed to Had a great experience getting my car serviced. Overall from the moment i got to the service department and spoke to Raul on what my vehicle needed to the moment i left nissan of bekersfield. Satisfied with the results and service. More
by Abnj10121416
Verified CustomerEmployees Worked With
Raul Fileto
November 18, 2018
So happy! Ariel in the service department seriously changed how i felt about nissan. I honestly never feel welcome because of there customer service. But he mad Ariel in the service department seriously changed how i felt about nissan. I honestly never feel welcome because of there customer service. But he made me feel right at home. He followed up with me every hour and made sure i knew the whole process with my car, he explained everything firmly and in great detail. I recommend him to anyone wanting there car fixed, detailed etc. Because of him i will be back for more service with my altima. Other wise if he didn’t work there I’d go somewhere else! Thank you ariel you are amazing!:) More
by lupitalove11097
Employees Worked With
Ariel Rubio
November 17, 2018
Not happy this time but no fault. Paid $140 to diagnose a noise. No work performed, visual only. The answer doesn’t make sense to me at all but had no recourse but to pay. Total recom Paid $140 to diagnose a noise. No work performed, visual only. The answer doesn’t make sense to me at all but had no recourse but to pay. Total recommended repairs = $200 but car worth $3200 not worth it. More
by Jandaaltima
Employees Worked With
Drew Campos
November 16, 2018
Desert runner My wife and I were eyeing this truck since last April. We were surprised that it was still there. Martha did a good job making us as comfortable as po My wife and I were eyeing this truck since last April. We were surprised that it was still there. Martha did a good job making us as comfortable as possible. Plus ordering the floor mats that were promptly delivered. More
by Desert runner
Employees Worked With
Martha Quiroz
November 16, 2018
Excellent Very kind, listened to all concerns and even mentioned some I may not have noticed. Asked questions and responded kindly and promptly and made sure I Very kind, listened to all concerns and even mentioned some I may not have noticed. Asked questions and responded kindly and promptly and made sure I understood what they were doing. More
by Redfernm13
Employees Worked With
Juan Medina
November 16, 2018
Oil change and smog Fast professional service staff and mechanics. Have never had a less than great experience with this dealership in the service department. If I was in Fast professional service staff and mechanics. Have never had a less than great experience with this dealership in the service department. If I was interested in a new car I would highly consider another Nissan based on the service department alone. More
by KATHLEEN H.
Employees Worked With
Do not remember specific names, but everyone was courteous and friendly, . .
November 15, 2018
Best Advisor:Ariel Rubio I always have a great experience with Nissan. I always go to my favorite advisor Ariel Rubio since he always gets the job done 100% I always have a great experience with Nissan. I always go to my favorite advisor Ariel Rubio since he always gets the job done 100% More
by Elizabeth P
Employees Worked With
Ariel Rubio
November 15, 2018
Above and Beyond I am giving it 5 star because Ariel from the service department was the best!!! He made sure my fleet vehicle was in and out of the shop and he kept m I am giving it 5 star because Ariel from the service department was the best!!! He made sure my fleet vehicle was in and out of the shop and he kept me well informed step by step. More
by Layala
Employees Worked With
Ariel Rubio
November 14, 2018
Service My service with Nissan was great. My husband called and spoke with Jesus the week prior to me taking it in and he worked with me every step of the way My service with Nissan was great. My husband called and spoke with Jesus the week prior to me taking it in and he worked with me every step of the way. He was very informative and made sure my car was well taken care of. He was very professional. He reassured me that everything would be taken care of through my warranty and that I would have anything to worry about. I would definitely recommend him and go to him again. More
by ryerb
Employees Worked With
Jesus Talamantes
November 13, 2018
Great customer service Very great person. Helpful and informative Always gives me a great experience everytime I go in Gives me detail on what's wrong with my car help Very great person. Helpful and informative Always gives me a great experience everytime I go in Gives me detail on what's wrong with my car helps me out the best he can More
by mmolina0630
Employees Worked With
Ariel Rubio
