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Nissan of Bakersfield

Bakersfield, CA

not yet
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1,101 Reviews

2800 Pacheco Rd

Bakersfield, CA

93313

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Showing 1,101 reviews

November 24, 2018

Very satisfied My car was fixed quick and Jesus Talamantes was very friendly and he explained very clear about what my car needed to be done I always go to this deal More

by lpzmercy08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Talamantes
November 24, 2018

My Experience Max was great he not only helped me out he showed me how the accessories worked before I left made sure I knew about my vehicle to feel safe before t More

by greeneyeland71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max Santiago
November 24, 2018

Very good experience We're very friendly tried so hard to get me the deal, that I needed to get me to take the SUV Rouge home and I was very Happy Thank You Happy Birthday More

by BUBBLES6086
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Talamantes, Eric Silva
November 23, 2018

Overall good The service was good except they forgot to put the correct oil in my car and didn’t rotate my tires as I ask them to. But everyone was very nice and h More

by Michael777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No, Ariel Rubio, Erick Bejarano
November 22, 2018

Great service! I had a appointment and it was quick! Great service. I’ve been taking my car for oil change or anything my car needs to the dealership mechanics. More

by CHALELIZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Gatthenji
Nov 23, 2018 -

Nissan of Bakersfield responded

Chaleliz. We sincerely appreciate you taking time out of your day to review Nissan of Bakersfield. It is our mission to provide each of our guests with excellent customer service, so thank you for letting us know we are succeeding! We hope you have a wonderful day. Your Nissan of Bakersfield team

November 22, 2018

I really appreciate all the help Everything was fine I'm big guy my car was going to be held for a while was given a Sentra service manager upgraded me to a rogue to make my ride more More

by dale.fowler671
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex the service manager, Richard Gatthenji
Nov 23, 2018 -

Nissan of Bakersfield responded

Dale.Fowler671.Thank you for your feedback! We're so glad that you enjoyed your experience with us. We appreciate you taking the time to review us and we look forward to doing business with you again soon! Your Nissan of Bakersfield team

November 20, 2018

Very professional service center Was greeted by Richard he was very professional. As this was my first service he explained what is needed. I was impressed by Bakersfield Nissan serv More

by bill_middle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Gatthenji
Nov 20, 2018 -

Nissan of Bakersfield responded

Bill.Thank you for your positive review. Your feedback is greatly appreciated. We are glad to hear you had an excellent experience with Richard. Have a wonderful day! 
 - Your Nissan of Bakersfield Team

November 20, 2018

Experience review Disappointed overall, car was to be washed after being serviced and was not, tires were just armour all and nothing more. Deceiving. Not what I expe More

by Going rogue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sergio Castillo, Jesus Felix
Nov 20, 2018 -

Nissan of Bakersfield responded

Going Rogue.Thank you for sharing your experience with us. Your review has been shared with our management team. Excellent service and professionalism is of extreme importance to us, so we're disappointed to hear about your experience. We value your business and please don't hesitate to call us if you'd like to discuss them greater detail. Sandra Pleitez spleitez@nissanofbakersfield.com (661) 847-4111

November 20, 2018

They were very friendly and excellent and did a great job He was friendly and had great customer service. Made everything understandable and made everything clear. Let me know everything that was going on wit More

by Daisy_Zavala
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edgar Valdez, Ariel Rubio
Nov 20, 2018 -

Nissan of Bakersfield responded

Daisy.Thank you for your feedback! We're so glad that you enjoyed your experience with us. We appreciate you taking the time to review us and we look forward to doing business with you again soon! Your Nissan of Bakersfield team

November 20, 2018

Easy in and out Had an appointment for service and was checked in easily. Waited in the lobby and graded some papers while the work was done. An hour later, everythin More

by PU4KMUL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Felix
Nov 20, 2018 -

Nissan of Bakersfield responded

Pu4kmul. We’re so glad that you are pleased with the service you received during your recent visit! Thank you for choosing us to service your Nissan. It is our goal to ensure each guest’s work is completed quickly and efficiently, so thank you for letting us know we are succeeding! We hope you have a great day and we look forward to your next visit! Your Nissan of Bakersfield team

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