Nissan of Bakersfield
Bakersfield, CA
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Quick and easy Sergio Castillo is a go getter, knows what he's talking about and friendly . Ron collegial was willing to work with me and get me the best deal availa Sergio Castillo is a go getter, knows what he's talking about and friendly . Ron collegial was willing to work with me and get me the best deal available thank you guys my next car will be a Nissan. More
Disappointed I have been bringing our 2016 Nissan Rouge here for oil changes and I usually have prompt friendly service, but yesterday was different. I have the m I have been bringing our 2016 Nissan Rouge here for oil changes and I usually have prompt friendly service, but yesterday was different. I have the maintenance plan to which I believed I had one more free oil service left. I told the gentleman and he was very nice and said great, but he brought up my information it looked like I used the last one last time. So he asked another employee and this man looked at me and was like “you used the last one last time it will be 100 dollars today” and walked away. I told the gentleman who was helping me ok, I asked how long it would take, for I had my whole family in the car and we would be waiting on it, and he specified approximately one hour. I said great and we went into the waiting room to wait. At about an hour and half I went outside to look and see the progress of our car and it was parked out front done. All employees were in the Bay Area charting with no customers. I went to one of them and asked if I could get the papers for my car since it was finished so I could pay. He told me I would have to ask the employee who was helping me. Once I found him, he looked confused went to another employee and it took them another 30 minutes to get my paperwork, he said they couldn’t find it. If I had not walked outside myself, I probably would have been sitting there all day. I was very disappointed in Nissan. Horrible experience. More
Great service Fast service. Recommend Nissan of bakerfield to everyone and they even wash your car after your service. Will keep bringing my car in for future servi Fast service. Recommend Nissan of bakerfield to everyone and they even wash your car after your service. Will keep bringing my car in for future services. See Raul he always takes care of me. More
Friendly Staff is friendly .. Ariel very informative, polite gentleman, on top of everything that’s going on. i will recommend my family and friends to go. Y Staff is friendly .. Ariel very informative, polite gentleman, on top of everything that’s going on. i will recommend my family and friends to go. Your staff is great! More
Great service Took my car to get an oil change and it was fast and the service was excellent! Ariel took very good care of me! He was very attentive and friendly. Took my car to get an oil change and it was fast and the service was excellent! Ariel took very good care of me! He was very attentive and friendly. More
Oil change Great service and friendliness. I would recommend Nissan of Bakersfield to all my family and friends. I had an oil change and was out within an hour. Great service and friendliness. I would recommend Nissan of Bakersfield to all my family and friends. I had an oil change and was out within an hour. Thumbs up guys. More
Walk in for battery replacement The Nissan battery that I had in my car was failing so I got a jump start from AAA and drove to Nissan of Bakersfield where they accepted me as a walk The Nissan battery that I had in my car was failing so I got a jump start from AAA and drove to Nissan of Bakersfield where they accepted me as a walk-in in the middle of the day. As always the service center was very professional, friendly and always there to help, at least that's been my experience and the last 16 years that owned a Nissan. I appreciate the work that was done and the explanation of everything that took place and I can never argue against the bill because I know that everything that goes into my vehicle is Nissan certified and is guaranteed. Richard was my service representative and I have dealt with him in the past and I have nothing but good things to say about him. My car was in and out of the garage in less than 2 hours and as a walk-in I think that's pretty impressive. More
Happy client Enjoy yesturdays service.. but still have 1 of the 2 problems with the vehicle. Victor has done a great service...the mechanic not too good.. Enjoy yesturdays service.. but still have 1 of the 2 problems with the vehicle. Victor has done a great service...the mechanic not too good.. More
Very good service very friendly and always looking for the best opsions to solve the problem and whit interest to satisfy excellent service and fast very good 👍 very friendly and always looking for the best opsions to solve the problem and whit interest to satisfy excellent service and fast very good 👍 More
Great experience Went through the Costco program and was contacted quickly by the sales person got a great deal on a new model Sentra with all the bells and whistles Went through the Costco program and was contacted quickly by the sales person got a great deal on a new model Sentra with all the bells and whistles More