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Nissan of Bakersfield

Bakersfield, CA

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1,101 Reviews

2800 Pacheco Rd

Bakersfield, CA

93313

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Showing 1,101 reviews

December 11, 2018

Quick and easy Sergio Castillo is a go getter, knows what he's talking about and friendly . Ron collegial was willing to work with me and get me the best deal availa More

by Joe1972
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Castillo, Ron Colegial
Dec 18, 2018 -

Nissan of Bakersfield responded

Joe1972. Thank you for taking the time to leave a review for us at Nissan of Bakersfield. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care and come back anytime!

December 09, 2018

Disappointed I have been bringing our 2016 Nissan Rouge here for oil changes and I usually have prompt friendly service, but yesterday was different. I have the m More

by sarahjmunoz12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Forgot names. , . .
Dec 18, 2018 -

Nissan of Bakersfield responded

Sarah.Your feedback is greatly appreciated. I am sorry to hear about the communication issues on our behalf. At Nissan of Bakersfield, we continuously strive to improve as a business, and reviews like yours help us learn more about the areas in which we need to progress. Delivering fantastic customer service is our top priority. Sandra Pleitez (661) 847-4111

December 08, 2018

Great service Fast service. Recommend Nissan of bakerfield to everyone and they even wash your car after your service. Will keep bringing my car in for future servi More

by NonzeroUser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raul Fileto
Dec 18, 2018 -

Nissan of Bakersfield responded

Nonzero. Thank you for taking the time to leave a review for us at Nissan of Bakersfield. We're happy we could meet your expectations! We truly appreciate your five-star feedback. Have a wonderful day and come back anytime!

December 07, 2018

Friendly Staff is friendly .. Ariel very informative, polite gentleman, on top of everything that’s going on. i will recommend my family and friends to go. Y More

by lillianpina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ariel Rubio
Dec 18, 2018 -

Nissan of Bakersfield responded

Lillianpina.Thank you for taking the time to leave a review for us at Nissan of Bakersfield. We're happy we could meet your expectations! We truly appreciate your five-star feedback. Have a wonderful day and come back anytime!

December 07, 2018

Great service Took my car to get an oil change and it was fast and the service was excellent! Ariel took very good care of me! He was very attentive and friendly. More

by lizzylo15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ariel Rubio
Dec 18, 2018 -

Nissan of Bakersfield responded

Lizzy. Thank you for taking the time to leave a review for us at Nissan of Bakersfield. We're happy we could meet your expectations! We truly appreciate your five-star feedback. Have a wonderful day and come back anytime!

December 06, 2018

Oil change Great service and friendliness. I would recommend Nissan of Bakersfield to all my family and friends. I had an oil change and was out within an hour. More

by FASTEDDIE4460
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Castillo, Rudy Rivero
Dec 18, 2018 -

Nissan of Bakersfield responded

Fasteddie4460. Thank you for taking the time to leave a review for us at Nissan of Bakersfield. We're happy we could meet your expectations! We truly appreciate your five-star feedback. Have a wonderful day and come back anytime!

December 05, 2018

Walk in for battery replacement The Nissan battery that I had in my car was failing so I got a jump start from AAA and drove to Nissan of Bakersfield where they accepted me as a walk More

by JAMES S ROGERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Gatthenji
Dec 18, 2018 -

Nissan of Bakersfield responded

James.This is the type of experience we love hearing about! We sincerely appreciate you taking time out of your day to let us know that Richard provided you with service that exceeded expectations. We look forward to your next visit and look forward to doing business with you again in the near future! Your Nissan of Bakersfield team

December 05, 2018

Happy client Enjoy yesturdays service.. but still have 1 of the 2 problems with the vehicle. Victor has done a great service...the mechanic not too good.. More

by KGELIZALDE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Ramirez
Dec 18, 2018 -

Nissan of Bakersfield responded

Kgelizalde. Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our Management team and please don't hesitate to call us if you'd like to discuss them greater detail. Sandra Pleitez (661)847-4111 spleitez@nissanofbakersfield.com

December 04, 2018

Very good service very friendly and always looking for the best opsions to solve the problem and whit interest to satisfy excellent service and fast very good &#128077 More

by griseldasandoval89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ariel Rubio
Dec 18, 2018 -

Nissan of Bakersfield responded

Griselda. We appreciate you taking the time to review Nissan of Bakersfield and tell us about the 5 Star experience you had with our Service Department. We are so glad that you chose us to perform your repair and enjoyed your experience. We hope you have a wonderful day and we look forward to your next visit! Your Nissan of Bakersfield team

December 04, 2018

Great experience Went through the Costco program and was contacted quickly by the sales person got a great deal on a new model Sentra with all the bells and whistles More

by Sentra18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martha Quiroz
Dec 18, 2018 -

Nissan of Bakersfield responded

Sentra18. We sincerely appreciate you taking time out of your day to review Nissan of Bakersfield. It is our mission to provide each of our guests with excellent customer service, so thank you for letting us know we are succeeding! We hope you have a wonderful day. Your Nissan of Bakersfield team

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