Nissan of Bakersfield

Recall service I came in for a recall on my air bags and they told me no one was in to do work on air bags. I told them that I spoke to someone over the phone and th I came in for a recall on my air bags and they told me no one was in to do work on air bags. I told them that I spoke to someone over the phone and they told me I could come in on Saturday without an appointment. They made me feel as if I was an inconvenience. Also I was not notified over the phone that I had a complimentary oil change, I went to another establishment before going to Nissan for an oil change the same morning. I told the service representative about that and he said sorry the oil change expires at the end of December. I asked him if I could get a voucher for my next oil change since the person who contacted me over thw phone had not mentioned to me that I had a complimentary oil change, and he said no there is nothing I can do about that. I will not be returning to Nissan after my experience there. More

Love this dealership!! Any car trouble can be stressful and this place goes above and beyond to make sure their customers are happy, comfortable and well taken care of! I lo Any car trouble can be stressful and this place goes above and beyond to make sure their customers are happy, comfortable and well taken care of! I love the free shuttle to wherever you need to go while your car is being serviced. The staff is amazing! So friendly and always go the extra mile to make sure my car is in tip top shape. Love! Richard specifically was just a delight and extremely helpful. More

Awesome customer service. I am very satisfied with the service I had at Nissan. Will definitely recommend this Nissan dealership to all my friends and family members thank you. I am very satisfied with the service I had at Nissan. Will definitely recommend this Nissan dealership to all my friends and family members thank you. More

A good experience. My experience at nissan was pretty good, the team there and the man Oscar really helped me get into a vehicle that fit my needs. It took a while thoug My experience at nissan was pretty good, the team there and the man Oscar really helped me get into a vehicle that fit my needs. It took a while though. More

Oil change Love how they do they work. And it’s also a fast service. Great work very nice and they are always telling you how your car is doing Love how they do they work. And it’s also a fast service. Great work very nice and they are always telling you how your car is doing More

Thank You! In driving car, several things started happening. First the brake like came on and stayed on for hours before going off. The car was making strange no In driving car, several things started happening. First the brake like came on and stayed on for hours before going off. The car was making strange noises, found out the hood prop was broken, Bought car in service team had my car up and running in hours of bringing it in. I am a care-giver and my car is much needed for daily duties. Therefore, Praise 'JESUS' I am very grateful seeing my husband had a very important appointment today. Yhanks Again More