Nissan of Bakersfield
Bakersfield, CA
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2018 Rogue Front bumper cover was coming loose around headlights took it in and they found broken clips and had to send to the body shop. The repair was done all Front bumper cover was coming loose around headlights took it in and they found broken clips and had to send to the body shop. The repair was done all in one day. If bumper stays I'll update More
Excellent My experience so far has been outstanding. The service advisor was courteous friendly and helpful. I will definitely recommend Nissan of Bakersfield t My experience so far has been outstanding. The service advisor was courteous friendly and helpful. I will definitely recommend Nissan of Bakersfield to family and friends. More
Nissan of Bakersfield Hello my name is Robert. I would like to share with you my visit with Bakersfield Nissan. Customer service desk was very friendly. The shuttle driver Hello my name is Robert. I would like to share with you my visit with Bakersfield Nissan. Customer service desk was very friendly. The shuttle driver is prompt and talkative.Service Advisor Victor Ramirez is very professional,courteous,informative and friendly. This is our second car with Nissan since 2010. We will continue doing business with Bakersfield Nissan for a long time. Thank You More
Excellent customer service received This dealership has made me feel welcome every single time. Juan Medina was very patient and smiled each and every time we asked to see or test drive This dealership has made me feel welcome every single time. Juan Medina was very patient and smiled each and every time we asked to see or test drive another vehicle. After driving 5 different vehicles and getting quoted for about 10 different ones (5 hours later) we finally made a purchase. He is a great asset to Nissan of Bakersfield! More
Bad experience with left front tire Had a problem with left front tire it took 4 visits to find problem an was fixed, air kept leaking out daily, had small pinhole in tire. Had a problem with left front tire it took 4 visits to find problem an was fixed, air kept leaking out daily, had small pinhole in tire. More
Excellent customer service, happy with the job done on my ve Love Ariel, very attentive and flexible. Taylored to my needs and worked with me in this process of getting my vehicle updated and serviced. I have al Love Ariel, very attentive and flexible. Taylored to my needs and worked with me in this process of getting my vehicle updated and serviced. I have always had the best experiences at this dealership. More
Bad service department Took my car in for a complimentary oil change. Prior to the service I never had an oil leak and after I got it back the paperwork said I had a oil pan Took my car in for a complimentary oil change. Prior to the service I never had an oil leak and after I got it back the paperwork said I had a oil pan leak and now my car leaks oil at home. My passenger side mirror was hanging by the wires when I got the car back, had to let service people know. The mirror had grease spots on it from when they tried putting the mirror back on but it did not stay on. More
Thank you Friendly service. Very Helpful service recommendations. He even offered me a discount coupon! Thank you, J. Felix. I appreciate you. I will definately Friendly service. Very Helpful service recommendations. He even offered me a discount coupon! Thank you, J. Felix. I appreciate you. I will definately be back! More
Do not buy anything from here My husband purchased a 2013 Nissan rogue from these guys just over a year ago. With bad experiences we opted for the extended warranty, around 1900 do My husband purchased a 2013 Nissan rogue from these guys just over a year ago. With bad experiences we opted for the extended warranty, around 1900 dollars which was fine to give us peace of mind in case something went wrong. Fast forward to today, a year later, fluid is leaking and requires "immediate attention per the report. Great we have a warranty and this should be covered. They have no idea there's a warranty, it's not in their system. My husband mist contact the FINANCE dept to check, but we still have the paperwork stating we paid for the warranty... oh, but now they aren't even sure if this is covered under the warranty they sold us. They have to have a certified technician sent out to inspect it, re-diagnose the issue and either confirm or deny if its covered.. i will never purchase another Nissan, they have no idea what they're doing. I have never had issues with my Toyota when something went wrong. Toyota is able to see exactly what my warranty is, and tell me right away if my issue is covered or not, they have never told me to come back another day or call another dept to see if I have a warranty, it shows up when they type in my vin number. These circles were going around in with Nissan is absolutely ridiculous, like nobody has ever purchased the extended warranty in their lives. I'm beyond pissed that they have been unable to resolve this, and my husband has been to the dealership twice And has to return again tomorrow.! More
Not friendly Staff was not friendly, except for one guy wish I remembered his name. It’s close to home but definitely not coming back if I need service. Staff was not friendly, except for one guy wish I remembered his name. It’s close to home but definitely not coming back if I need service. More