Nissan of Athens - Service Center

Didn't get the service that I was supposed to get. the full inspection for the problem wasn't fully done, but still had to pay the full inspection for the problem wasn't fully done, but still had to pay More

After 3 hours of waiting at the dealer, I decided to go check on the status to find the papper work and key located at a vacant desk and my car parked to the side completely finished. How much longer woul check on the status to find the papper work and key located at a vacant desk and my car parked to the side completely finished. How much longer would I have waited on someone to text me my car was ready if I had not gone to check? I never got a ready text at all. I repeated asked the time stamp my car was finished and each person asked said they couldn’t see. I actually had an appt for service and find a 3 hour wait for routine service with an appt is not satisfactory. Neither is not getting notified when it was ready when I told them while dropping it off I would be in the waiting area. More

No appointments available for general service. The mechanic didn't complete the work I requested. They replaced my conventional oil with synthetic oil without asking or explaining. They didn't rot The mechanic didn't complete the work I requested. They replaced my conventional oil with synthetic oil without asking or explaining. They didn't rotate the tires like I requested. They didn't check the tires' pressure; All four tires are a different psi. I understand the reason they didn't rotate the tires, but to not check the pressure seems, well, lazy. Aside from the service department, I can't comment. The employees were polite. The waiting area was fairly clean, and the drinks and snacks are free. So - there's that. If it's an option, go to the Buford location...snacks are not free, but they take appointments and complete the work requested. More