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Nissan of Athens - Service Center

Athens, GA

4.6
2,672 Reviews
Call Service Center (706) 410-1914

2,672 Reviews of Nissan of Athens - Service Center

Sort by
April 08, 2024

Friendly staff that always welcomes me by name and takes care of my service needs. More

by rodneystorer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Sartain
Report | Print
Apr 10, 2024 -

Nissan of Athens responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

April 07, 2024

Excellent service as usual! Bobby does an awesome job every time! Couldn't ask for better!! More

by LORIHAMBY2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby
Report | Print
Apr 08, 2024 -

Nissan of Athens responded

Hi, we're happy you found our staff to be so supportive during your experience here at Nissan of Athens. We hope you have a great day!

April 04, 2024

Service took twice as long as promised. Promised 1.5 hrs and it took 3 hours More

by jsorah8
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Catherine Steed
Report | Print
Apr 06, 2024 -

Nissan of Athens responded

Hello, we are sorry to learn that your visit to Nissan of Athens did not live up to your expectations. Although we are not used to getting reviews like this, we take them seriously and would like you to know that if you give us the chance we will do everything possible to make it up to you.

April 01, 2024

Been going to Nissan Athens to have my car serviced for 8 years now. They are top notch! More

by DHOWINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan - Service Dept
Report | Print
Apr 04, 2024 -

Nissan of Athens responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 31, 2024

They overfilled my brake fluid reservoir, left used motor oil on the underside of my truck, and then bent my transmission support crossmember. More

by TRUCKINBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know any of these people
Report | Print
Apr 02, 2024 -

Nissan of Athens responded

Hi, we regret to hear that you had this experience with us. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (706) 471-1170 and we will do our best to make this better.

March 31, 2024

Always prompt and courteous. Service completed in the time estimated. May cost a little more than other mechanics but I trust them to keep my car in tip-top condition and advis More

by lorri.brandvold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
Report | Print
Apr 03, 2024 -

Nissan of Athens responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 31, 2024

Good job done. I will come back. Everyone was very nice and helpful. I was told about everything I needed. More

by LYNDAVIS51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Steed
Report | Print
Apr 02, 2024 -

Nissan of Athens responded

Hi, here at Nissan of Athens, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

March 29, 2024

The staff is friendly and helpful. I'm glad that they are so close to me. More

by scooperyooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Steed
Report | Print
Mar 30, 2024 -

Nissan of Athens responded

Hello, we're glad to hear our staff took such great care of you! Here at Nissan of Athens we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

March 28, 2024

Tried to have car serviced in Conyers and they were not helpful at all. Athens was very accommodating and understanding. Well worth the drive. More

by BEFRIX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serge in service
Report | Print
Mar 30, 2024 -

Nissan of Athens responded

Hi, thank you for your great feedback! Our team here at Nissan of Athens sets a high standard of excellent customer service and we're glad to hear your experience reflected this! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

March 27, 2024

Had an exceptional customer service experience. Nate Sartain was my service advisor. My service was on a Saturday. We encountered a warranty procedural barrier that was difficult to manage becau More

by Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Sartain
Report | Print
Mar 30, 2024 -

Nissan of Athens responded

Hello Johnson, we're happy you found our staff to be so supportive during your experience here at Nissan of Athens. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

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