2,673 Reviews of Nissan of Athens - Service Center
I’ve had great success w Nissan of Athens service department. They are always friendly & accommodating and never pushy. Every person that I’ve dealt with has been easy to deal with. Wether it be g department. They are always friendly & accommodating and never pushy. Every person that I’ve dealt with has been easy to deal with. Wether it be getting my car serviced in a hurry, the complimentary Carwash & shuttle I have zero complaints. More
Nissan of Athens Service department is consistently professional, technical, cost conscious, and timely. I’ve been a return customer for years. Knowledgeable staff for routine maintenance and more comp professional, technical, cost conscious, and timely. I’ve been a return customer for years. Knowledgeable staff for routine maintenance and more complex repairs. More
The people are so friendly and helpful. Waiting time are not that long unless they find something else going on but that's a good thing you can get it fixed. Thank you so much for being there for me. not that long unless they find something else going on but that's a good thing you can get it fixed. Thank you so much for being there for me. More
Everything was great, I was just there to get a battery. If and when I do decide to get a car Darius Ross is my salesman, I have bought 4 cars from him If and when I do decide to get a car Darius Ross is my salesman, I have bought 4 cars from him More
This is my favorite dealership! I’ve lived in between cities for a while but this Nissan has always been the best experience. They always try to accommodate for their customers! I will always choose them cities for a while but this Nissan has always been the best experience. They always try to accommodate for their customers! I will always choose them. More
My Murano had one of the faulty CVT transmissions. It failed before 90k miles. I purchased it new at this dealership. When I took it in to be repaired, I was discouraged from contacting Nissan HQ for com failed before 90k miles. I purchased it new at this dealership. When I took it in to be repaired, I was discouraged from contacting Nissan HQ for compensation since my warranty was not extended, however I’m glad I did because it “bought” me half of the cost of the transmission, which was $2500. (Full cost being $5k) I still firmly feel that Nissan should have paid 100% since this is a known issue and my family has had Nissans and Infiniti’s dating back to the 90’s and currently own two, both purchased at this dealership. But they did not. When I arranged for the transmission to be replaced, Nissan was not even going to offer me a loaner/rental car, however they did and I’m glad because it took a couple of days longer than I was initially told. The final straw was when I went to pay and inquired about the warranty of my “new” transmission and was told the transmission was actually refurbished and the warranty was $12k miles or 12 months, whichever comes first, of course. This was NEVER disclosed in any of the communication I had with the dealership or corporate/headquarters. To me, this is as good as dishonest. I also wonder how a refurbished transmission supposedly costs $5k, but I will never have an answer for that. When I purchased my Nissan, I carefully considered that this would be a car that would last me well into the $150-200k mile range. I was wrong. I purchased it brand new. I couldn’t be more displeased with all of it. More
I have a good experience and prompt service on my visits. The staff is.always professional and of great help when assisting me with any concern/issue. The staff is.always professional and of great help when assisting me with any concern/issue. More
Had to wait almost 2 hours for a oil change. Had a 9:30 appointment and nearly 11:30 when we left. When I tried to use my Nissan reward points I was told you can’t use them here. They sure were able to tak appointment and nearly 11:30 when we left. When I tried to use my Nissan reward points I was told you can’t use them here. They sure were able to take my debit card there. I can go anywhere and get a oil change if my reward points from Nissan are no good. More