Nissan of Athens - Service Center

Poor communication; service on vehicle not good; problems still exist; poor customer service; told one thing and promised a few things but nothing turns out the way it should; waste of time and money still exist; poor customer service; told one thing and promised a few things but nothing turns out the way it should; waste of time and money More

My experience at Nissan Service Department was wonderfully pleasant. As usually, the service person was informative as well as friendly. I expected a different experience because of COVID 9. wonderfully pleasant. As usually, the service person was informative as well as friendly. I expected a different experience because of COVID 9. More

Serge takes care of my car with Nissan every time. He is the best at serving his customers! I trust Nissan because of Serge!!! Serge is always my go to contact in service!!! the best at serving his customers! I trust Nissan because of Serge!!! Serge is always my go to contact in service!!! More

Best service in town. Your Service writer Sergio is the best service writer in the business. He’s very kind, courteous, and considerate. I would recommend this dealership to everyone. best service writer in the business. He’s very kind, courteous, and considerate. I would recommend this dealership to everyone. More

I went to the dealership without an appointment. They saw me anyway. The trunk of my car would not stay up. They said they may not can fix it today but would try. I asked them to change the oil and fluids, e me anyway. The trunk of my car would not stay up. They said they may not can fix it today but would try. I asked them to change the oil and fluids, etc and they said no problem. The wrote it up and I saw they were unusually busy but told me it would be ready in a couple of hours. They got it done quickly and I so appreciated it and they fixed my trunk too. To get that kind of service without an appointment was awesome. This is why I said I would continue to go to Athens to get my car serviced even though I moved to Conyers. Thank you again for great service as always. More

I got in and out quickly, and the rep was honest about the work I needed to have done. Job well done on all parts! the work I needed to have done. Job well done on all parts! More

Great service as always. I enjoy being treated as if my business is appreciated. Heather is the best, wouldn't take my car anywhere else! business is appreciated. Heather is the best, wouldn't take my car anywhere else! More

Easy to get appt. for vehicle.I brought a coupon mailed Easy to get appt. for vehicle. I brought a coupon mailed with my reminder for a car wash. They took my original and my copy and they did not wash the Easy to get appt. for vehicle. I brought a coupon mailed with my reminder for a car wash. They took my original and my copy and they did not wash the car!!!!! More

Cam in for oil change Tony Bowers is great always ask for him when I come in for my service visits he is the best him when I come in for my service visits he is the best More

Employees are very nice, friendly and knowledgeable about questions I’ve had. Wait time is good most of time but has been hectic to and customers get in a hurry sometimes also! questions I’ve had. Wait time is good most of time but has been hectic to and customers get in a hurry sometimes also! More