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Nissan of Athens - Service Center

Athens, GA

4.5
2,560 Reviews
Call Service Center (706) 410-1914

2,560 Reviews of Nissan of Athens - Service Center

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November 15, 2024

Good service. Finished work in a timely manner. Nice waiting room while waiting for vehicle. More

by PGERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Steed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 15, 2024

Jonathan Magnus was the epitome of Great Customer Service! Very knowledgeable and very well versed in the vehicle! More

by JHEATL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Magnus
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November 13, 2024

They have always been polite but it feels schetchy when I am there and this feels even worse More

by paigehuggins71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nate
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Nov 14, 2024 -

Nissan of Athens responded

Hi, we regret to hear that your experience with us was not a more positive one. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (706) 410-1914 and we will do our best to make this better.

November 11, 2024

Dealer did not inform me of information about a brand new car at time of purchase. More

by RICECULB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Curt Higgins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Catherine Steed
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Nissan of Athens responded

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (706) 410-1914 to share more details about your visit so we can make things right.

November 10, 2024

I was Disappointed because I had a 7:30 appointment and I was-told that the job was going to take about two hours, but it end up taking about eight hours Which was misleading to me. If I had known that, it More

by Raymond Parrott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Catherine Steed
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Nissan of Athens responded

Hi Raymond, thanks for reaching out to us. Here at Nissan of Athens we work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. This is not something we like to hear. We want to know what caused you to leave feeling this way and more importantly, what we can do to make it up to you. Please contact the manager’s office directly at (706) 410-1914 so we can address your concerns and rectify the situation to the best of our abilities.

November 08, 2024

I love this dealership. The service dept (Nate Sartain) is very curteous and professional. The wait time is very short. More

by LSARTAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Sartain
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Nov 10, 2024 -

Nissan of Athens responded

Hi, thank you so much for your kind words about your experience here at Nissan of Athens. We try every day to satisfy our customers and it’s always nice to know when we succeed.

November 07, 2024

Great service they get you in and out in no time. Friendly and professional. They are like family. More

by CJAUSTIN51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
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Nov 09, 2024 -

Nissan of Athens responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 07, 2024

Excellent service. Friendly and patient with me even though I basically wasted their time. Clear and concise explanations. More

by WERGITTEP.NIRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2024 -

Nissan of Athens responded

Hi, thank you for your great feedback! Our team here at Nissan of Athens sets a high standard of excellent customer service and we're glad to hear your experience reflected this! We look forward to your next visit! Take care!

November 06, 2024

They made things simple and easy for me. Mark, our sales person, was knowledgeable of vehicle and honest through the process. He and Athens Nissan did everything that they said they would d More

by garythom330
Recommend Dealer
Yes
Employees Worked With
Mark Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2024 -

Nissan of Athens responded

Hi, thank you for sharing your positive experience! We look forward to your next visit! Take care!

November 05, 2024

Great service they get you in and out in no time. Friendly and professional. They are like family. More

by SANDRAALLEN26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon
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Nov 06, 2024 -

Nissan of Athens responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

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