Nissan of Athens

professional service and very kind people in all things to help the client, recommended that they go to help the client, recommended that they go More

Did not do what they were supposed to. I had to have them take it back to complete what they were charging for. I had to have them take it back to complete what they were charging for. More

They were pretty forward with me they test drive my vehicle to make sure everything was before I drive off in it I’m very appreciative for Nissan in Athens vehicle to make sure everything was before I drive off in it I’m very appreciative for Nissan in Athens More

Service is always great at this location! The staff is very professional and polite to me and their other guest. The staff is very professional and polite to me and their other guest. More

I appreciate the courtesy and professionalism of the service department personnel at Nissan of Athens. service department personnel at Nissan of Athens. More

I recently had a fantastic experience at Nissan of Athens. From the moment I walked in, I was greeted with warmth and professionalism. Aahil Ali was incredibly knowledgeable about their inventory and Athens. From the moment I walked in, I was greeted with warmth and professionalism. Aahil Ali was incredibly knowledgeable about their inventory and helped me find the perfect car to suit my needs. The purchasing process was smooth and efficient, and I felt like I got a great deal. The service department is also top-notch; they've always been prompt and thorough whenever I've needed maintenance or repairs. Overall, I highly recommend Nissan of Athens for anyone in the market for a new or used vehicle. More

I found it was a great experience. Easy and very reasonable, price. It was a nice place Easy and very reasonable, price. It was a nice place More

Everyone was super friendly! They took good care of me, he let me know what other services I may need without trying to pressure me into getting it done that day & even though it They took good care of me, he let me know what other services I may need without trying to pressure me into getting it done that day & even though it was packed I wasnt there all day. More

Greatest service ever Best customer service I have had Best experience with a dealership I ever had Best experience with a dealership I ever had More

I strongly urge everyone - especially women - to avoid the Nissan of Athens dealership. I was shopping for a used vehicle and had worked with a very nice salesman, Ruben, for a couple days. During the neg the Nissan of Athens dealership. I was shopping for a used vehicle and had worked with a very nice salesman, Ruben, for a couple days. During the negotiations I showed Reuben a cashiers check to disclosed my intention to pay cash. We finally reached an agreement on the “walk out the door” price. Both satisfied, we shook hands and signed the deal. I was bothered but chose to overlook when Leonard, the finance manager, walked in and introduced himself to my husband without acknowledging me. However, things got worse when Leonard continued to decline our already accepted cash offer, stating that the agreed upon price would now only be available if we financed through Nissan directly. I was surprised and pressed him for clarification, and was sorely disappointed when the only explanation he offered was blaming me for not reminding them during the process that I was paying cash. His terms were that I could only put down about 30% and would have to finance the remaining balance at 7.99% for 72 months. Even still, after some maddening back and forth, I finally agreed to pay $500 more for the car. While waiting on the paperwork I asked Leonard if I could speak to a manager about some concerns that I had about my experience. To be transparent: I had agreed to the higher price because I still felt I was getting a good deal, and although I wasn’t thrilled with how everything transpired, I would have left a happy customer with a simple “I’m sorry for the confusion/mistake, but we appreciate your business.” To my shock, the manager, Austin Cooper, refused to come see me.  Instead, he sent Leonard back to relay to me: “if you feel like you are being treated unfairly you should leave.” While I understand my right to walk away, I felt it was incredibly rude to refuse to speak to a customer who is trying to spend almost $30,000 and asking only a moment of his time. I was further disappointed when Leonard defended their shady practices as well as Austin’s unwillingness to talk to me. “You don’t understand - he is a busy man and doesn’t have time for your complaints.”  I left Nissan feeling disrespected, enraged and disgusted by the way I was treated. I urge others to consider spending their money where they will be treated as a valued customer rather than a nuisance. More