Nissan of Athens

Not good I spent $429.00 for a guess that didn't fix my truc Not a good sperience spend $429.00 for a technician to guess what the problem was and didn't fix it still with the same problem, that I bought my truc Not a good sperience spend $429.00 for a technician to guess what the problem was and didn't fix it still with the same problem, that I bought my truck to get it fixed... More

Road Trip Check up I took my car in for a general inspection prior to a lengthy holiday road trip from GA to MI to PA. The service team looked over my car to make sure i I took my car in for a general inspection prior to a lengthy holiday road trip from GA to MI to PA. The service team looked over my car to make sure it will safely serve me at no charge! More

Tony Bowers is still AWESOME! My 2009 Murano is quite needy right now. Tony always answers with a smile and always breaks the news gently! I know soon she will be humming for anoth My 2009 Murano is quite needy right now. Tony always answers with a smile and always breaks the news gently! I know soon she will be humming for another 100,000 miles! Nissan, better keep him there! The ladies in the Rental area are outstanding! Kindness abounds. They need a larger area to work. Seems a small space for such important people! Thanks everyone! Merry Christmas! Murano is taking us to Biltmore! More

They take care of you! I've had great experiences at this dealership service center ever since I first started driving Nissan in 2013. They value your time, and will do ever I've had great experiences at this dealership service center ever since I first started driving Nissan in 2013. They value your time, and will do everything that they can to make sure that they do their jobs correctly the first time. It's also pretty awesome that they wash your car and Shine the tires as well. I highly recommend Tim and Serge, they're my absolute favorite Associates there and I always know that I'm in good hands when they are in charge my vehicle. More

Bad communication I was never given a time when my car would be ready, in the past it's been ready within an hour or my service representative would let me know why the I was never given a time when my car would be ready, in the past it's been ready within an hour or my service representative would let me know why there was a delay. After 2 hours I went to the service representative and she told me that the car was just now going into wash. 25 minutes later and went back to her and she said I'm sorry for the delay they're bringing your car around. My car was not washed or vacuumed. They had to call three times from the service department to get my car brought back. I had to miss an appointment that was already scheduled. More

An awesome experience Ask for what you want and be precise.Be respectful and in return you will get the best experience ever. Please and thank you is a must. Ask for what you want and be precise.Be respectful and in return you will get the best experience ever. Please and thank you is a must. More

Customer service strong, but services expensive My experience was negative as I asked for a price estimate, was told that couldn't be done, then was severely overcharged and told that I was charged My experience was negative as I asked for a price estimate, was told that couldn't be done, then was severely overcharged and told that I was charged was the standard rate for the process done, implying there was a starting price I could have been told in the beginning. The price charged for the service done was unreasonable and when asked they offered no suggestions. I would not return or reccomend bringing your car here. More

Disappointed service The Service was completed but there were some charges and things that were completed that were not discussed with my wife.A apparent $300 additional c The Service was completed but there were some charges and things that were completed that were not discussed with my wife.A apparent $300 additional charge and repair when she was qouted. Invoice # NICS126302. More

Easy. Good service. Tim was very nice when I arrived for my appointment. He didn’t even acknowledge that I was running an hour late. I dropped my car off expecting it to Tim was very nice when I arrived for my appointment. He didn’t even acknowledge that I was running an hour late. I dropped my car off expecting it to be done late in the day since I was late and it’s a dealership but it still got done by about 12:00. When I got there to pick up my car, he remembered who I was and my bill was lower than expected which was a nice surprise. Overall it was a great experience. More

Great customer service Tim was very helpful and kept me updated on the time limit of my services. He made me proud to be a customer of Nissan!! Tim was very helpful and kept me updated on the time limit of my services. He made me proud to be a customer of Nissan!! More