Nissan South Morrow

dishonest agents at service department took my car for an easy campaign recall, and left with a CHECK ENGINE LIGHT cause by the repair as the agent HEATH STEPHEN STATED. BUT WHEN THE ISSUE took my car for an easy campaign recall, and left with a CHECK ENGINE LIGHT cause by the repair as the agent HEATH STEPHEN STATED. BUT WHEN THE ISSUE DIDN'T GO AWAY, HIM AND HIS SERVICE DEPT DIRECTOR RALPH GRAY CHOSE TO LEAVE ME HANGING, STATING THAT THEY WERE NOT RESPONSIBLE FOR THAT MATTER. THEY WENT FROM NICE TO NASTY AND ARROGANT REAL QUICK. More

Horrible Very poor customer service, I listen in on a conversation with my mother (customer) and Melody Thomas (General Manager) about a recent purchase on a N Very poor customer service, I listen in on a conversation with my mother (customer) and Melody Thomas (General Manager) about a recent purchase on a Nissan Altima 2017 (brand new 0 miles) about two different issues. For starters, the vehicle that she originally was interested in was unavailable (with sunroof) which she was position into getting a different vehicle and have the sunroof cut it, which was a GREAT outcome. However, in order to close the sale they offered her tint on the new car, which was a BIG mistake.... the tint shop they sent the vehicle to didn't do a great job, the tint has bubbles, trash, and scratches all over the vehicle. Even though the manager gave her the information to the tint shop she gets the run around with appointments on fixing the problem. The General Manager Melody Thomas had the nerves to tell her, It's not her problem anymore, she didn't have time to deal with her complaining pity party, and she done with the situation AND hung up on her face! That's HORRIBLE customer service especially when she haven't even made her second payment on a BRAND NEW vehicle with a HOLE in the floor. If you can't handle customer issues about defects on merchandise that YOU oversee don't work in that business, find a different career. I would never recommend ANYONE to this dealership, even though Thortan road and Nalley Nissan is far they cars and customer service is worth the drive! I will be contacting Clark Howard! More

New Car Purchase I purchased my car last year and I was VERY HAPPY with the service I received. Dwain Nails is the BEST salesman!! Plan to buy again!! I purchased my car last year and I was VERY HAPPY with the service I received. Dwain Nails is the BEST salesman!! Plan to buy again!! More

Hope you never get a recall There in Nov. 2016 and traded my 2015 Rouge in for a 2016 Altima and a 2016 Frontier truck. We purchased all 3 vehicles with Laumack Nicolas who is ab There in Nov. 2016 and traded my 2015 Rouge in for a 2016 Altima and a 2016 Frontier truck. We purchased all 3 vehicles with Laumack Nicolas who is absolutely wonderful. But now I have received 2 recalls on my Altima and for 3 months had been trying to get someone to return our calls about getting it repaired and nothing. I even emailed Rosie Green and she never responded me to. I have given up on get my car repaired and I just pray that if my grandbabies are in the back seat and they let the window down that the door doesn't open and they fall out but if this does happen everyone will be hearing about it More

Willie Brown is the BEST! My experience at Nissan South has always been excellent. My number one sales person is WILLIE BROWN. He will never fail you, he's the BEST I have ever My experience at Nissan South has always been excellent. My number one sales person is WILLIE BROWN. He will never fail you, he's the BEST I have ever worked with. I recommend him strongly! He makes the impossible, POSSIBLE. Thanks Willie Brown for great job you do! More

EXACTLY what I wanted, no surprises, clear information My whole buying experience was awesome. Ila Bankston and Wille Brown went above and beyond to give me EXACTLY what I asked for. Great Experience! My whole buying experience was awesome. Ila Bankston and Wille Brown went above and beyond to give me EXACTLY what I asked for. Great Experience! More

bought a used car I had a very good experience ! miss Blankson was very nice she went above and beyond for me was very patient with me explained every thing I need to know she was just awesome 😊 miss Blankson was very nice she went above and beyond for me was very patient with me explained every thing I need to know she was just awesome 😊😊😊🤗 More

Great Customer Service Ms. Bankston alway provide GREAT customer anytime I speak with her from the start of my Sale to now and she has become like a family member to me. Ms. Bankston alway provide GREAT customer anytime I speak with her from the start of my Sale to now and she has become like a family member to me. More

The worst experience ever Had the car for a month and now they sayin to bring car back then switched it up and said to sign more papers why let a customers leave the lot under Had the car for a month and now they sayin to bring car back then switched it up and said to sign more papers why let a customers leave the lot under the impression that the sell was approve and done but today finance company said to bring back and i stay 3 hours away give me my money back More