Nissan Of Redlands

Great experience, I recieved a good price, the sales person appears to have been an honest sales person, no price wars. I was offered a fair price and they were fast with all the purchase documentation. person appears to have been an honest sales person, no price wars. I was offered a fair price and they were fast with all the purchase documentation.. love it. More

Buyer beware. Very unethical businesses practices are happening here. The issues starts with the General Manager, which is very sad for the owner who has put trust in him. happening here. The issues starts with the General Manager, which is very sad for the owner who has put trust in him. More

I have been through some pretty rough storms these past few years. but for the last 2 years I have been without a car and getting to work was sometimes a struggle, but I managed. With all the hardships I t few years. but for the last 2 years I have been without a car and getting to work was sometimes a struggle, but I managed. With all the hardships I thought I had no hope of being able to restablish myself and start over. On Tuesday of August 2nd, I talked to Art Lee to see about some options of what it would take to possibly try and get some kind of used bucket or anything that could get me to and from work. I was expecting to get some bad news, but low and behold I got just the opposite. Art was so helpful and did everything he could possibly do and more to help me. I ended up with a brand new car, which by no means I was expecting. I was so happy and shocked at the same time. I am so eternally grateful to Art Lee for all that he has done for me and my family through out the years. He is an honest, trustworthy, great man of integrity. You don't always find those kinds of qualities in a sales person. I wish there were more people like in the in industry. I would highly recommend him to anyone. Thank you again Art, you are awesome!!!! V. Adame More

Went in for my second time to finally buy a Sentra I have been looking for, for 3 months now. Before I spoke with Art Lee on the phone, the tInternet/Fleet Manager. He kept his word about everything he said. been looking for, for 3 months now. Before I spoke with Art Lee on the phone, the tInternet/Fleet Manager. He kept his word about everything he said. Showed us the car, got the paper work, finished in about an hour. Very Nice guy and respectful guy. Went in to get my second key and Art, as ell as Chris Concepcion helped me. They were very helpful. I am glad I got to come accross both of these gentlemen. I look forward to going in and getting more services done on my new Sentra. More

While my car was being serviced, I was approached by salesman Asem Tounanaud and I asked "are there 2012's here?" He said "yes." He showed me a 2011 Sentra base model. I asked about the 2012s and he tol salesman Asem Tounanaud and I asked "are there 2012's here?" He said "yes." He showed me a 2011 Sentra base model. I asked about the 2012s and he told me they wouldn't be here until December or January. I was confused but thinking I misunderstood him the first time. After 4 hours of haggling I did not to take the deal on the 2011 Sentra and I told the Sales Manager, Rick Cordova, that it was because I wanted to research what the prices of the 2012s upon release. He said "how can you research something that hasn't come out yet? They won’t be out for a few months." I even asked Rick how much the 2012s would be and he said he wouldn't know until they came out. I eventually went to a neighboring Nissan and specifically asked for a 2011 Sentra (the 2012s "weren’t out yet" so why would I ask for one?) and they gave me a better deal so I purchased the vehicle. I called the original dealership and spoke with Tom Levin, GM, to discuss my experience with Asem Tounanaud and his customer service. He revealed that 2012 Sentras had been on the lot for 39 days and that I must have misunderstood his salesmen! He was extremely rude and acted as if I wasn’t worthy of conversation; I had to defend myself! Those salesmen were trying to clear their 2011 inventory and were outright dishonest and it led me to purchase a vehicle that greatly depreciated in value once I drove it off the lot because it was already a year old the day I bought it. More

Art Lee was a dream to work with! Art worked with USAA and honored the best pricing available to get exactly what we wanted! Very professional, courteous and knowledgeable (also a little funny - nice qua and honored the best pricing available to get exactly what we wanted! Very professional, courteous and knowledgeable (also a little funny - nice quality to have, eases the tention!) Tony in finance got us in and out and on our way! Metro Nissan Redlands was the right car, right price and the right place for us to shop! More

I have dealt with other dealerships in the past and would rate Metro Nissan in Redlands as #1 in my book. I was helped by Art Lee and later Kay Gamboa in finance. Art was very sensitive to my families needs rate Metro Nissan in Redlands as #1 in my book. I was helped by Art Lee and later Kay Gamboa in finance. Art was very sensitive to my families needs for a used car which we could afford. I am very happy with the car I went home with and will be going back in 18 months for a trade in and upgrade. Time can sometimes drag on at a dealership but dealing with Art Lee was a pleasure and a breath of fresh air. The time flew by and I will be recommending this dealership to many people here in the Coachella Valley. More

Just traded in my 2009 Nissan Frontier SE 4x2 Longbed for a 2011 Frontier SV 4x4...This is the 10th vehicle my family and I have purchased here...always a pleasure dealing with Art Lee. a 2011 Frontier SV 4x4...This is the 10th vehicle my family and I have purchased here...always a pleasure dealing with Art Lee. More

I have been searching for a vehicle for my daughter since I have been searching for a vehicle for my daughter since April. In that time frame I have dealt with multiple dealers (Honda, Carmax, Mazda, Kia, T I have been searching for a vehicle for my daughter since April. In that time frame I have dealt with multiple dealers (Honda, Carmax, Mazda, Kia, Toyota, Mitsubishi)and multiple salesman. I am an informed consumer and was able to appreciate Art's no nonsense bottom line approach. He presented the pricing information along with financing and rebate options (no Pressure). The process was timely and very efficient. I will keep Art in mind for any further vehicle purchases and definetly recommend him and Metro Nissan to friends and family. Thank You Art! More

Everything at this dealership was quick and easy. We phoned in our request from our home in Orange County, and it was ready for us as soon as we got there a hour later. Upon pulling up to the dealership phoned in our request from our home in Orange County, and it was ready for us as soon as we got there a hour later. Upon pulling up to the dealership, we immediately went on our test drive then worked out the prices of the car and trade in. They did not pressure us to buy anything extra or do anything we didn't want to do. It was a simple and easy process (as simple and easy as buying a car can be). They were friendly and did not try to deceive us. Overall, it was a great experience, and I am very happy with my purchase. More