Nissan City of Port Chester

Poor, difficult, shady I had a poor experience. Every step was difficult and the sales practices were shady. I then discovered there was damage to the rear seat cover and I have to replace it. It a Every step was difficult and the sales practices were shady. I then discovered there was damage to the rear seat cover and I have to replace it. It appeared as if it was recently changed out as not all the straps and latches were secured. And the front license plate frame that was put on was old and broken. More

Everybody has been so helpful and friendly and knowledgeable. It’s a pleasure to deal with this dealership. I have bad experience in the past with other dealerships and it’s always nice to find on knowledgeable. It’s a pleasure to deal with this dealership. I have bad experience in the past with other dealerships and it’s always nice to find one that treats you how you deserve to be treated. More

Ryan is attentive, professional, and cares. Ryan gives me confidence that the work done on my cars is correct. Ryan gives me confidence that the work done on my cars is correct. More

It was a pleasure schedule an appointment and it was clean and efficient. The people were great and friendly. clean and efficient. The people were great and friendly. More

I brought the car in for basically, an oil change an entire rotation.Nothing too extreme was told I was recommended to do twelve hundred dollars worth of different changes between transmission brake flu entire rotation.Nothing too extreme was told I was recommended to do twelve hundred dollars worth of different changes between transmission brake fluid , blah blah blah. Exactly what I expected when you bring the car to a dealership. More

This dealership is the worst. Went to lease a 2025 Rogue. Salesperson did his job. He explained the difference between sl and platinum models. I even test drove a platinum. Al Went to lease a 2025 Rogue. Salesperson did his job. He explained the difference between sl and platinum models. I even test drove a platinum. All the positive went to the toilet when I requested a OTD price. Sales guy kept asking if I was interested in financing or leasing. I requested a OTD price a couple of times and that's when the Angel Sanchez - finance idiot approaches me and says, "I know more than you, give me a few minutes." I am a senior accountant, and have financed and leased many cars in my life time. I know how to make a deal in leasing a car. I finally said ok give me a lease number. Sales guy comes back and offers $399 a month. Not bad, but there was a catch. Sales guy says that deal is only for today. I told him that I had appointments with other dealers and requested the $399 in writing. That is when the Angel Sanchez - finance idiot approaches me again and asks what is the problem. I requested the offer of $399 in writing, and he said no. That the offer is for today only. I said I was not ready to run my credit, and asked if that was his final offer, and he said yes in a very unprofessional aggressive manner. Stay away from this dealership. Place is very unprofessional. Angel Sanchez - finance idiot needs to learn how to speak to people. There is a time and a place to act unprofessional. Going to a car dealership should not the place nor time to act like a lowlife. More

Disappointing Experience – Poor Communication and Service I attempted to purchase a certified pre-owned vehicle for my son and was met with disorganization, lack of follow-up, and an unwillingness Service I attempted to purchase a certified pre-owned vehicle for my son and was met with disorganization, lack of follow-up, and an unwillingness to honor their own online pricing. Despite multiple attempts to move forward—including submitting paperwork and offering a deposit—I was ignored, rushed, and ultimately felt more like a burden than a customer. The sales team (Selma and Angel) showed little regard for transparency, professionalism, or even basic courtesy. After days of chasing information and receiving no clear answers, we decided to purchase from another dealership. I prefer to support local businesses, but this experience made that impossible. Although this dealer touts Transparency, Efficiency and Respect on their website, they failed miserably in all regards. BUY ELSEWHERE! More