Nissan City

I cannot say enough positive things about my experience at Nissan City in Port Chester, NY. In all my years of purchasing and leasing vehicles, I have never had an experience at a dealership quite like thi at Nissan City in Port Chester, NY. In all my years of purchasing and leasing vehicles, I have never had an experience at a dealership quite like this one. From the moment I started working with Cris, I felt that I was in good hands. He was incredibly patient, respectful, honest, and professional. He took the time to walk me through all of my options, answer my questions, and make sure I fully understood everything. Most importantly, I never felt pressured to make a decision. I also want to recognize Yancarlos, the General Sales Manager, and his team. They went above and beyond to put all of my concerns at ease and, throughout the process, made me feel that my needs came first—not simply making a sale. That level of customer care is rare and made a tremendous difference in my experience. The entire process was handled with professionalism, transparency, and genuine respect. What could have been a stressful experience was actually a very positive one. If you are looking to buy or lease your next vehicle, this is where you want to go. And definitely ask for Cris! He is exceptional, and Nissan City is fortunate to have him on their team. Thank you, Cris, Yancarlos, and the entire Nissan City team, for an outstanding experience! More

We got a Nissan pathfinder and everything was great. We worked with Selma, Angel, and Mamadou - they had great customer service, listened to everything we requested, and helped us reach a price we were We worked with Selma, Angel, and Mamadou - they had great customer service, listened to everything we requested, and helped us reach a price we were comfortable with. We would definitely return to Nissan Portchester and work with them in the future! More

Shout out to Yousef and the rest of the Nissan Crew! ! Definitely recommend this dealership to first timers ! Definitely recommend this dealership to first timers More

Nisan of Portchester Review of Luis Machado Luis Machado was extremely attentive and very diligent throughout the entire process. He speaks English and Spanish, so we felt quite comfortable communic Machado was extremely attentive and very diligent throughout the entire process. He speaks English and Spanish, so we felt quite comfortable communicating our ideas. He let us test-drive several cars and offered good advice. Luis made the experience smooth, pleasant, and stress-free. We finally chose a pre-owned Nissan Rogue. We highly recommended Luis. Thank you 😊 Silvio and Gloria Acevedo. More

they were very patient and we got it done. Had a great experience. I highly recommend you visit the dealership. Had a great experience. I highly recommend you visit the dealership. More

The sales person was very professional and helpful. However, the price I paid for a 2022 Honda accord in 2025 was higher than its original price in 2022. It was only after I bought the car that I saw t However, the price I paid for a 2022 Honda accord in 2025 was higher than its original price in 2022. It was only after I bought the car that I saw the original lease agreement in the glove compartment. More

I attempted to purchase a certified pre-owned vehicle for my son and was met with disorganization, lack of follow-up, and an unwillingness to honor their own online pricing. Despite multiple attempts to move my son and was met with disorganization, lack of follow-up, and an unwillingness to honor their own online pricing. Despite multiple attempts to move forward—including submitting paperwork and offering a deposit—I was ignored, rushed, and ultimately felt more like a burden than a customer. The sales team (Selma and Angel) showed little regard for transparency, professionalism, or even basic courtesy. After days of chasing information and receiving no clear answers, we decided to purchase from another dealership. I prefer to support local businesses, but this experience made that impossible. Although this dealer touts Transparency, Efficiency and Respect on their website, they failed miserably in all regards. BUY ELSEWHERE! More

Worst dealership ever used I would never buy another car from them ever make a lot of promises and never follow through. Stay away from this. from them ever make a lot of promises and never follow through. Stay away from this. More

Terrible service department. Do not update you and the last two times my car was in for routine service it was not completed as promised. Did not fill with enough oil after an Do not update you and the last two times my car was in for routine service it was not completed as promised. Did not fill with enough oil after an oil change. More

My husband and I decided we wanted to keep our 3 yrs leased car instead of re-leasing another car we love our car. At that time we also purchased a service agreement for $269.00.The only option we had w leased car instead of re-leasing another car we love our car. At that time we also purchased a service agreement for $269.00.The only option we had was to finance it. The staff was very helpful all thru this. I asked the dealer if the some warranty would be included with this. He said yes. But as I was looking at my sale receipt I noticed we were charged, for "prepaid Maintenance Agreement of $1,295.00, Then on Nov. 1 I had the car serviced for milage and it cost be $612.31 out of pocket. Please let me know why this service was not included in the $1,295 service agreement. Looking forward for someone to clarify this. Thank you. More