Nissan 24
Brockton, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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No sales pressure, Manny was patient and respectable, and worked with what my needs were. Excellent finance options and service plans. I'm am very pleased and satisfied with my purchase!!! Thanks Manny worked with what my needs were. Excellent finance options and service plans. I'm am very pleased and satisfied with my purchase!!! Thanks Manny More
Every time I have had service at Nissan 24 they have easily accommodated. Car is ready, staff is very pleasant and honored coupon I did not have. Work was done in a reasonable amount of time. easily accommodated. Car is ready, staff is very pleasant and honored coupon I did not have. Work was done in a reasonable amount of time. More
Horrible customer service skills. I set up an appointment to see a car, and when I arrived on time, after driving over one hour, they are showing the vehicle to a different person and all I received as an ex to see a car, and when I arrived on time, after driving over one hour, they are showing the vehicle to a different person and all I received as an explanation was ..."I am sorry, business is business.. first come, fist serve".. from the sales manager, who referred to my wife and I as ..."these people"... No remorse, all excuses and no direct answers when I asked for one. "what if I drove 5 hours?" I said...their answer was ..."well.. I don't know..." Basic customer service rules will tell you to try to calm the person down...try to offer a different car, maybe take my info, see what I am looking for.. what do I need...NOTHING!!!!! looked like I was trying to take a car for free.... their main goal was to get us out of there ASAP... that is how they made us feel... like a rat. I am an proud member of the US Armed Forces and I got to say, I did not deserve such treatment. DO NOT RECOMMEND IT. More
Jennifer J. Mello reviewed in the last week Quality Jennifer J. Mello reviewed in the last week Quality Excellent I had my eyes on ONE car, ONE color, all the toys. I found the car online and called to Jennifer J. Mello reviewed in the last week Quality Excellent I had my eyes on ONE car, ONE color, all the toys. I found the car online and called to make sure it was still in stock before I drove down there. It was still available so we drove to check it out. We were greeted by Ally who was a very friendly internet sales coordinator. She introduced us to Armando. Once again very friendly, and extremely helpful. He had to deliver some not so good news. My car was SOLD, and not only sold but it just left the lot one hour before we arrived. I was not a happy camper considering the drive and excitement all to find out it was gone. Armando definitely gave it his ALL to find me a car that I would like the same. I had my mind set, and if it wasn't there than I didn't want it. Two days later I was checking my voice mail and had 2 missed calls from Armando. You could hear the excitement in his voice. He was calling to tell me some FABULOUS news. The car was back in business. The previous buyer fell through. Woooo Hooooo! I was so ecstatic. My husband and I drove right over to see it. When we got there I saw it right away and I was overjoyed. Armando came outside to meet us. He had the keys in his hand, and was all ready to slap a plate on it so we could test drive it. We arrived back, and I told him "that is MY car!!!" We ran all kinds of numbers, playing back and forth. We weren't quite where we wanted to be. They were not giving up. They had the GM come over and we kept negotiating. They were very considerate of our time spent, and were very appreciative that we made the trip back to give it another chance. We finally got to the magic number, and we all walked away happy. Even though it was past their opening hours they never once rushed us along. They took their time, and made sure we were fully satisfied. I just hope their dinner wasn't too cold. :) And to top it off even with him having other personal obligations to tend to, he came in on his day off just to make sure that everything was all set with my car. He called me to confirm it would be ready for pick up the next day. WOW!! I would 100% recommend this dealership to anyone looking for a great deal, a great vehicle, and fantastic service. Thanks soooo much guys!!! More
Perfect example of why dealerships aren't to be trusted. They'll tell you one thing, make you wait hours to wear you down and send your name to more than a handful of banks even after having told t trusted. They'll tell you one thing, make you wait hours to wear you down and send your name to more than a handful of banks even after having told them your credit score is low. Apparently with these people, you can't change your mind about a car you signed for. Even if this happens the very next morning! Took about a week of arguing, constant phone calls, and trips to this dealership to get my deposit money back. Lots of hidden fees and price changes that you don't think about until the next morning or drive home. More
Sales reps don't seem to know their products very well. Had the sliding tool box added to my new truck purchase on the basis of the description that it had 6 inches of space between the bottom of the well. Had the sliding tool box added to my new truck purchase on the basis of the description that it had 6 inches of space between the bottom of the box and pickup bed, but there's less than 2 inches of clearance. The rep also said it could be easily slid out; it can't. I like the truck, but the box severly limits the usefullness of the bed and i would not have had the box added had description of it from the dealer and Nissan accessory brochure been accurate. Also wasn't very impressed with how the new vehicle was prepped for delivery; the interior could have used a vacuuming. It's this kind of stuff that ruins the buying experience. More
I just leased a 2013 Nissan Altima from Nissan 24 and the entire experience was fantastic from start to finish! Ali Lewis the internet sales person helped facilitate the front end of the deal and is simply i entire experience was fantastic from start to finish! Ali Lewis the internet sales person helped facilitate the front end of the deal and is simply incredible. John Spadea in sales is a true professional always going above and beyond to make the entire process so enjoyable. I’ve been to many Nissan dealerships in the past and this team is by far the absolute best. I highly recommend Nissan 24! More
Visited Nissan 24 at the suggestion of a relative for leasing options. Spoke to Ed Kardon and Mark about our objectives and finances. They were very accommodating and listened to our needs. Asked us ques leasing options. Spoke to Ed Kardon and Mark about our objectives and finances. They were very accommodating and listened to our needs. Asked us questions to further determine their proposal which is a Nissan Sentra. We were skeptical at first but after explaining that the Sentra was recently enhanced and after test driving we agreed. The lease payments were reasonable and were within our parameters. We decided to lease the car and have been very happy with its performance and mileage. We want to thank Ed and his staff for listening to our needs and proposing a vehicle that suited us in all aspects of the sale. We will recommend Nissan 24 More
My daughters 2011 Nissan Sentra was totaled in an accident in January 2013. We had to get a vehicle right away and the folks at Nissan 24 were able to get us a leased 2013 Sentra at a great price. Ma accident in January 2013. We had to get a vehicle right away and the folks at Nissan 24 were able to get us a leased 2013 Sentra at a great price. Manny and John worked hard to get us a price that would fit my college aged daughters budget. I told them what we needed and they did an awesome job of making it happen. Thanks Nissan 24, Debra and Allyson Cournoyer More
This is by far one of the best car buying experiences i have ever had. Everyone at the dealership made me feel at home and seemed to go out of the way to make sure i was satisfied. I drove away the same da have ever had. Everyone at the dealership made me feel at home and seemed to go out of the way to make sure i was satisfied. I drove away the same day with my new altima and a great big smile. Thank you nissan 24. More