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Nissan 24
Brockton, MA
784 Reviews
At Nissan 24 in Brockton, we do more for our drivers because we feel that they deserve more. As a family owned and operated dealership, Nissan 24 makes sure that every customer has the best possible experience, whether they’re buying, servicing, or simply stopping in to look around. Loyal customers return to Nissan 24 year after year because we value the same things they do: trust, honesty and respect.
Purchasing or leasing a vehicle is an exciting experience, and we’re here to ensure that you enjoy it to the fullest. From the minute you walk into our doors and continuing throughout the life of your vehicle, Nissan 24’s only goal is to provide exceptional service and exceptional value. General Manager and owner Ed Kardon has created the culture of going “above and beyond” here at Nissan 24. Ed’s lifetime spent in car dealerships has taught him that total customer satisfaction is the foundation of every great dealership. Ed understands the importance of building relationships one person at a time.
Located in Brockton at Routes 24 and 123, Nissan 24 is just 15 minutes from Bridgewater, MA and Easton, MA, and is conveniently located to serve Plymouth, Bristol, Norfolk and Suffolk County drivers. So come in, meet Ed and the team and experience the best in customer service at Nissan 24!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 784 reviews
July 30, 2020
Worst dealership I have ever dealt with. I spoke with two sales representatives about an Audi I was looking to buy, and I wanted a lot of information and everything regarding the vehicle because I live 3 hou sales representatives about an Audi I was looking to buy, and I wanted a lot of information and everything regarding the vehicle because I live 3 hours away, so I wanted to know what my monthly payment and everything would be over the phone. I also asked (since i’m out of state) if i’ll be able to drive the car off the lot that day if I decided to purchase it, and both representatives told me that I would be able to just transfer my current plates. So I get to the dealership, and the car has scratches and dings that were NOT mentioned in the AD. I over look it and ask him about the monthly payments, and he went $100 over what the other sales representative CONFIRMED it would be over the phone, and they would not negotiate the price AT ALL with me. And they also said they wouldn’t let me drive it off the lot that day anyways because they can’t just switch the plates. This dealership cost me money and valuable time, they were extremely dishonest, and customer service was pretty rude, never EVER going here again, and I would advise everyone else against it if you want to save headaches and anger! More
by huskyjasai1
Employees Worked With
Chris
June 27, 2020
Thank you Patrick Teixeira and team for your great and awesome service and for making my transition from Hyundai to Nissan go smoothly. They were all so polite and knowledgeable. I appreciate the honesty awesome service and for making my transition from Hyundai to Nissan go smoothly. They were all so polite and knowledgeable. I appreciate the honesty and for them taking the time to listen to me as a customer. I dealt with Patrick Teixeira the whole time and he was extremely awesome. The manager Manny was awesome and honest. Dealing with Nissan 24 did not make me feel pressured into leasing a vehicle. I definitely recommend Nissan 24. I like consistency, honesty and politeness this is the place. Thank you Nissan 24!!!!! More
by Elizabeth Acosta
Employees Worked With
Manny Ribeiro, Patrick Teixeira
March 23, 2020
I have had it with this dealership! I bought a Nissan, Altima 2015, in February 2016. This car is 4 years old. I had a breakdown with the car less than a year ago and transmission broke down. Both the dea Altima 2015, in February 2016. This car is 4 years old. I had a breakdown with the car less than a year ago and transmission broke down. Both the dealership and corporate office gave me a difficult time and stress regarding this matter. Until they finally agreed to pay a portion as “due deligence”. A few months ago I brought my car back into the dealership and was presented with the fact that the car had a computer issue and needed a new system, which cost some money to replace. Just now recently, the car gets brought back in to the dealership and they diagnose it with a transmission problem (less than a year later). The dealership reports for me to call and file a claim with corporate and so I did. The car was left at the dealership for about a week, with no offer of a rental. Playing phone tag with the corporate manager to give me a call back was about six days. I finally spoke to the corporate manager today, who reports that due to the last transmission courtesy they are not willing to pay for the transmission due to the fact that it’s been 12 months and out of warranty. It has not been 12 months, and I don’t care if it’s out of warranty! So who oversees the parts that the dealership puts in?! Your telling me that a car that just had a new transmission put in less than a year ago, needs a new transmission? That is absolutely ridiculous. I asked to speak to the corporate manger’s supervisor and he apparently is the top person to speak to. His direction was that unfortunately he doesn’t specialize in the labor of the job. But that they rely on the dealership to do the job correctly. What if the dealership didn’t do the job correctly? “Unfortunately due to out of warranty nothing they can do, and that I should contact the dealership”. Terrible, terrible dealership and customer service!!!! I’ve had a recall on this xxxxty car since the week I bought it 2016. Since the corporate and dealership have failed me for the third time, I will make my voice heard. More
by Uniquecleansing
Employees Worked With
Jose DaSilva, Manny Ribeiro, Jude Belizaire, Bryant Hernandez, Ryan Alves, Manuel Fernandes, Vincent Andrade, Devin Holland
March 09, 2020
Went in to Nissan 24 felt with Angel the service was amazing , he was able to answer all of my questions and didn’t rush through the process I would highly recommend Angel and Nissan 24 amazing , he was able to answer all of my questions and didn’t rush through the process I would highly recommend Angel and Nissan 24 More
by Mazeone
Employees Worked With
Angel Cruz
March 02, 2020
Ed McCarthy, 5 cars and counting- 8 at this dealership Nissan products are great, but our salesman, Ed McCarthy keeps getting us back in the showroom. He knows what we want and is always easy to work with. Nissan products are great, but our salesman, Ed McCarthy keeps getting us back in the showroom. He knows what we want and is always easy to work with. He knows the product and doesn't try to sell us what we don't want or need with pushy tactics. I have had many vehicles over my lifetime and I do my homework prior to walking into the showroom so I don't appreciate being treated as if I don't know what I am talking about. Ed has a great demeanor and attitude which is not common in salesrooms today. Ed also personalizes the experience sharing great stories about his precious granddaughter. He checks in with us over time and always has time for us when we stop in for service. It's called trust. More
by davidavery508
Employees Worked With
February 01, 2020
Sales man Angel was great very professional. Provided great feed back and followed up with me after the sale. I would highly recommend Nissan 24! great feed back and followed up with me after the sale. I would highly recommend Nissan 24! More
by Likekobe24
Employees Worked With
Angel Cruz
January 24, 2020
Angel lives up to his name! He is in fact an angel and made sure I got the right deal and made sure everything was within my limits! Such a pleasure doing business with him today! made sure I got the right deal and made sure everything was within my limits! Such a pleasure doing business with him today! More
by ktthepirate
Employees Worked With
Angel Cruz
January 24, 2020
Nissan 24 is a great place to buy a car! I've bought both my cars here. I cant thank Angel Cruz, Gary Lee, and the rest of the staff enough. They did everything possible to make the car buying process work f my cars here. I cant thank Angel Cruz, Gary Lee, and the rest of the staff enough. They did everything possible to make the car buying process work for me. I would highly recommend this dealership More
by Andrewc.a93
Employees Worked With
Manny Ribeiro, Angel Cruz
January 23, 2020
Angel was awesome! He made to throughly explain the vehicle. Would definitely buy from him again! I recommend buying from Angel! He was a great salesman! vehicle. Would definitely buy from him again! I recommend buying from Angel! He was a great salesman! More
by Hailey N
Employees Worked With
Angel Cruz
