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Nissan 24

Brockton, MA

4.8
803 Reviews
At Nissan 24 in Brockton, we do more for our drivers because we feel that they deserve more. As a family owned and operated dealership, Nissan 24 makes sure that every customer has the best possible experience, whether they’re buying, servicing, or simply stopping in to look around. Loyal customers return to Nissan 24 year after year because we value the same things they do: trust, honesty and respect. Purchasing or leasing a vehicle is an exciting experience, and we’re here to ensure that you enjoy it to the fullest. From the minute you walk into our doors and continuing throughout the life of your vehicle, Nissan 24’s only goal is to provide exceptional service and exceptional value. General Manager and owner Ed Kardon has created the culture of going “above and beyond” here at Nissan 24. Ed’s lifetime spent in car dealerships has taught him that total customer satisfaction is the foundation of every great dealership. Ed understands the importance of building relationships one person at a time. Located in Brockton at Routes 24 and 123, Nissan 24 is just 15 minutes from Bridgewater, MA and Easton, MA, and is conveniently located to serve Plymouth, Bristol, Norfolk and Suffolk County drivers. So come in, meet Ed and the team and experience the best in customer service at Nissan 24!
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1016 Belmont St

Brockton, MA

02301

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Showing 803 reviews

October 31, 2019

Angel Cruz made what I believed to be impossible a reality! Nissan 24 and all of its employees are courteous and friendly and they really care about giving you the best experience possible. I will def More

by A99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Cruz
Oct 31, 2019 -

Nissan 24 responded

We really appreciate the great review about Angel and 5 star- rating!

October 30, 2019

Great dealership, everyone willing to work together to get good deal. Angel and Decio were fantastic and I never felt pressure to buy. To all my cape friends, definitely worth the trip More

by Lou
Recommend Dealer
Yes
Employees Worked With
Jason Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Cruz
Oct 31, 2019 -

Nissan 24 responded

We appreciate this great feedback and 5 star- rating, Lou! We're happy to hear you got a great deal!

October 19, 2019

DO NOT trust these people! DO NOT trust this dealership! They accepted a $2000 deposit from me toward the purchase of a 2019 vehicle with low miles they had advertised on KBB a More

by WilliamS
Recommend Dealer
No
Employees Worked With
Sales Manager, Mark Zurlo
Oct 22, 2019 -

Nissan 24 responded

Hi William, we apologize for the miscommunication that occurred while you were away for two-weeks. If you would like to talk more about this, please give our General Manager, Jason Ferreira, a call at a time that works best for you, 508-588-9520. Thank you.

Oct 22, 2019 -

WilliamS responded

I tried calling both the General Manager and the Sales Manager last week, immediately after I learned - by email - that you sold the car I put a deposit on to someone else. Neither one had the courtesy to return my call, then or since. That's when I contacted Nissan US Customer Support. My being "away" when I contacted your dealership about buying this car is completely irrelevant - both the Sales Manager and General Manager knew exactly when I would be back in just over a week to finish the paperwork and pick up the car. That sure didn't stop you from accepting my $2000 deposit! Since then I have had to buy another car - from a different dealer - which was delivered today. This was a nearly identical 2019 Nissan Sentra with low miles. But your dealership's breach of our agreement cost me an extra $1000. As I said told Nissan, this is not how you should treat customers.

September 26, 2019

Wow - Car buying became fun again Well I loved the idea of buying a new car but I was not overly excited to go through the process. It’s tough to find the time to test drive and then More

by JBWB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Zurlo - manager Richard Byda -Finance manager, Decio Gomes, Angel Cruz
Sep 26, 2019 -

Nissan 24 responded

We really appreciate you sharing this great feedback! Thanks for the 5-star rating!! We are so happy to hear you love your car!

September 25, 2019

Not Ideal - Standard Dealer Experience I was not offered the deal they advertised and got me to travel to their dealership for, which was somewhat deceptive. I ended up settling for an OK d More

by First Time Customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Papa
Sep 25, 2019 -

Nissan 24 responded

Hi, we appreciate you taking the time to share these details about your experience at our dealership. However, we would like to talk with you about how we can make your next car buying experience in the future a better one. Please give our General Manager, Jason Ferreira, a call at a time that works best for you, 508-588-9520. Thank you.

Sep 25, 2019 -

First Time Customer responded

I would think the best way would be to honor your advertised prices and not have the person who calls me to set up an appointment assure me that the advertised price is the actual price. You claim to be a dealership that wants to establish relationships yet you start things with dishonesty. I guess integrity from a car dealership is a lot to ask for.

September 22, 2019

We love Nissan No hesitation in giving this dealership a 5 star. Especially for their sales consultant, Ed McCarthy. We have purchased and leased 3 cars from him. More

by ceecee
Recommend Dealer
Yes
Employees Worked With
Ed McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2019 -

Nissan 24 responded

We really appreciate the great review and 5 star- rating, Ceecee!

September 20, 2019

Repeat happy customer!!! I am on my 3rd lease with Nissan and I have to say I am so happy with my car, the service and the ease of transactions here. I drive a Nissan Rogue, j More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My finance guy was amazing as well
Sep 23, 2019 -

Nissan 24 responded

Thank you so much for the positive feedback about your recent experience at our dealership and 5-star rating! We appreciate your loyalty!

September 13, 2019

Nissan 24 Brockton Angel was awesome! Such a positive experience all around buying from route 24 Nissan Brockton, I would recommend to anyone buying a new car! So happy More

by Brooke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Cruz
Sep 13, 2019 -

Nissan 24 responded

We truly appreciate the 5 star- rating and awesome feedback about Angel, Brooke!

September 06, 2019

Great preowned car purchase came in to the dealership was greeted by Angel Cruz, he was great answered all my questions. When we picked up our key it’s was nice and clean. More

by Carguru58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Cruz
Sep 09, 2019 -

Nissan 24 responded

We really appreciate the fantastic feedback about Angel and 5-star rating!

September 06, 2019

Great experience My salesman Angel Cruz was great I’ve purchased many cars over the years, he exceeded my expectations. Would highly recommend him to friends and famil More

by TrueVet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Cruz
Sep 09, 2019 -

Nissan 24 responded

We truly appreciate the 5 star- rating and positive feedback about Angel!

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