Nissan 112

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Shame on Nissan 112! My husband and I have been buying cars from them for over 15 years. We purchased an extended warranty on one of our vehicles that was good for up to 125k miles. After realizing the wa cars from them for over 15 years. We purchased an extended warranty on one of our vehicles that was good for up to 125k miles. After realizing the warranty expired after 5 years, we went to the dealership to cash it in, since the warranty was never used and came with the money back guarantee. We went and spoke to the finance department and explained we thought we had to wait for the 125k mark, but realized we had exceeded the 5 year mark instead, and would like to get the money back since it was never used. The finance department assured us that since it was never used, they just had to send it to the company to confirm, and we would get a check in 4-6 weeks. We were so thrilled we bought a car that day! Except when doing the financing on the newly purchased vehicle, they tried to convince me to go with the extended warranty again. I was told “you come in with the warranty that hasn’t been used and we cut you a check that day!” I said, actually, that is not what happens because that’s what we originally came here for. When I denied the warranty again, he asked if I wanted to go ask my husband if that’s really what I wanted to do. I politely declined and assured him it was my decision and I didn’t use it last time so no thank you. Fast forward 6 weeks, I never heard about the refunded warranty. I left 3 messages with no call backs, so I decided to just show up. When I went to speak the the financial department, the same person I spoke to about reimbursement pulled up my information and told me that sadly, we wouldn’t qualify because we didn’t notify them in writing within 30 days. I completely understand that it is the policy and was written in the contract, but we were told BY THE SAME PERSON that all we had to do was wait for them to verify the warranty was never used. We were counting on the reimbursement when we bought the new vehicle. Overall, we were lied to more than once by the finance department and will no longer be purchasing vehicles from this dealer. More

I am truly impressed with the speedy service I received with my 2021 Rogue The service department manger Sal called me first thing in the morning after my car was towed there and the car was completed in with my 2021 Rogue The service department manger Sal called me first thing in the morning after my car was towed there and the car was completed in a few hours. Very friendly and professional. I have been leasing from this dealer for the last 12 years and will never go anywhere else. Great dealership and excellent customer service. More

Had a great experience at Nissan 112 and the sales manager and the sales consultant John were awesome the whole experience from the start to finish was top rated!!! manager and the sales consultant John were awesome the whole experience from the start to finish was top rated!!! More

Went in for service and an inspection. My advisor Sheldon was friendly, professional and had excellent communication. My car was serviced in a timely manner. Thank you Nissan 112! was friendly, professional and had excellent communication. My car was serviced in a timely manner. Thank you Nissan 112! More

Nissan 112 is an awesome dealership, staff was fun and very helpful. Made buying a new car as stress free as possible. Recommend 10/10 very helpful. Made buying a new car as stress free as possible. Recommend 10/10 More

Great service n goes out of there way to give u what u need n want. Scott the sales manager was fantastic n knowledgeable . That’s all by need n want. Scott the sales manager was fantastic n knowledgeable . That’s all by More

Greate dealership! Greate cars! and Greate employess! Billy is the Best from them. Free oil chage speaks volumes. It is my second Nissan lease with 112. employess! Billy is the Best from them. Free oil chage speaks volumes. It is my second Nissan lease with 112. More

Easy on more appointments courteous professional staffWould like to make this dealership my way to the dealership for sales and serviceThe service rep was very helpful and understanding to straighte staffWould like to make this dealership my way to the dealership for sales and serviceThe service rep was very helpful and understanding to straighten out any problems in my service contract his main objective was to keep the customer happy More

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