Nimnicht Chevrolet

This is the third time that I’ve come to your dealership for service for an oil change and tire rotation and your mechanic did not rotate my tires. 3rd time! Also, I came I’m yesterday for a diagnostic app for service for an oil change and tire rotation and your mechanic did not rotate my tires. 3rd time! Also, I came I’m yesterday for a diagnostic appointment and dropped my car off at 8:10 am. I got 0 communication throughout the day so I called and left a message for Evan, no call back within the hour, so I called again and got ahold of him. He tells me the mechanic hasn’t gotten to my vehicle yet, at 2:30 pm. If I drop my vehicle off for an appointment at 8 am, the expectation is for your mechanic to begin to work on my vehicle within the hour! I was not informed that your service department was running behind until I called the second time at 2:30. If your service department cannot work on time, then don’t make appointments! You only set yourself up for customer dissatisfaction and failure! I told Evan to forget about the diagnostic because the 24-48 hour diagnostic window was not communicated to me before I handed my keys over in the morning. I can understand how your service department is busy, and you may be running behind, we are all busy, but if you don’t communicate that to your customer, that sets you up for a bad survey! The fact that this is the 3rd time that I’ve take my vehicles to nimnicht Chevy (voted 7 years in a row as a top rated dealer… SAD!) and I pay for a tire rotation, and my tires clearly havent been rotated, is absolutely unprofessional by your mechanics, and service advisors. The first time it happened I brought my vehicle back the next day and had them rotated. The second time, just last week, the mechanic decided to not rotate my tires because one of them had a finishing nail in the tread (xx excuse) I had that fixed before I left. And finally yesterday I come pick up my vehicle and the rims were clearly in the same place and the tire pressures were all the same! My back right tire was at 29 when I brought it in yesterday, they weren’t inflated to the proper pressure and the back right tire is still at 29 PSI as of this morning, and I drive 25 miles home and back to work so there’s no doubt in my mind that your mechanic didn’t rotate my tires, which I paid for. So if you are the service manager, or the GM of this business you need to retrain your advisors to communicate expectations to the customer, and to check that their mechanics are actually doing the job their supposed to. You also need to tighten the leash on your mechanics because they’re getting away with cutting corners and it’s costing you your CSI score! If you are the GM or service manager and would like to personally speak to me, you can call me More

From the time I pulled onto this dealership lot until the time my car was delivered. The customer service was incredible. Cameron was very professional and went above and beyond to make sure I was satisfied time my car was delivered. The customer service was incredible. Cameron was very professional and went above and beyond to make sure I was satisfied Ricky in finance was amazing. Had one of the best attitudes I’ve seen in a while, it was an overall five star experience More

Walt’s knowledge and professionalism is unmatched. He goes the extra mile and even delivered my new car to my house. He goes the extra mile and even delivered my new car to my house. More

Karen came out and was amazing right off the bat and then she introduced us to Alec who took initiative to get things done. We told him that we were on a time crunch and exactly what we wanted and needed. He she introduced us to Alec who took initiative to get things done. We told him that we were on a time crunch and exactly what we wanted and needed. He got it done! He was a pleasure to deal with and would recommend him to anyone looking to purchase a vehicle. More

This is our third car that we have purchased from Nimnicht Chevrolet, it’s always a great experience, but Ericka Miller made it extra special by helping us order our new car. Ericka was always prompt Nimnicht Chevrolet, it’s always a great experience, but Ericka Miller made it extra special by helping us order our new car. Ericka was always prompt returning our calls and answering our questions. She kept us updated with every step. Thank you again Ericka! More

Walter was the absolute BEST! ! He was very patient and cheerful with me. I knew what I wanted and would not deviate from that and he didn't try to push me into another vehicle. I ! He was very patient and cheerful with me. I knew what I wanted and would not deviate from that and he didn't try to push me into another vehicle. I truly appreciate that. I will DEFINITELY recommend Walter to family/friends who are looking at cars at Nimnicht. More

We were pleased with our experience at Nimnicht Chevrolet. We found the perfect car and are happy. Chevrolet. We found the perfect car and are happy. More

I had the pleasure of working with Cameron Morgan, he was amazing and professional. Cameron's knowledge, honest opinion, friendly demeanor, and gracious ability to accommodate my family's needs is one tha amazing and professional. Cameron's knowledge, honest opinion, friendly demeanor, and gracious ability to accommodate my family's needs is one that I had not experienced in my lifetime. This was a once-in-a-lifetime experience for sure! I shared my expectations of what the vehicle would be for me and my family, and Cameron went straight to work! He provided as many details as possible and was upfront and honest when looking at and considering pre-owned vehicles. Of course, I had a load of questions for him, as most people do when purchasing a new or "new to them car", and he confidently answered my questions! When it comes to buying cars my husband a car lover was a bit nervous about me going alone thinking I'd get pushed over or buy something that wasn't exactly what it was, so I started with internet sales to help the start process, when I connected with Cameron and got know more about his knowledge, experience, and tenure with Nimnicht I knew Cameron would have me and family's best interest at heart. I commend Cameron for his diligence and guidance during such an exciting time for my family and me, and to Nimnicht for employing such amazing people to help families like mine. I will most definitely share his contact with friends and family from here on out. #gocamgo More

Miss su was very accommodating. Very professional. She helped us get the car that we are looking for our family. Very nice lady. She will take you to the right direction. Highly rec Very professional. She helped us get the car that we are looking for our family. Very nice lady. She will take you to the right direction. Highly recommended!!! 🤩🤩🤩🤩🤩 More

Luis was extremely knowledgeable. It was a pleasure working with him, his friendly demeanor and positive energy made the experience enjoyable. He was very thoughtful about showing us It was a pleasure working with him, his friendly demeanor and positive energy made the experience enjoyable. He was very thoughtful about showing us the many features of the new truck. Thank you Luis! More