Nimnicht Buick GMC

Best service I’ve ever received at a dealership. Genesis was perfect! I will recommend everyone I know to come here. Genesis was perfect! I will recommend everyone I know to come here. More

I can’t say enough about Mr. Jones. From the time I walked in, until I left with my new truck, he was there to make sure I was taken care off. Everyone there was extremely helpfu Jones. From the time I walked in, until I left with my new truck, he was there to make sure I was taken care off. Everyone there was extremely helpful and very friendly. I won’t be going anywhere else for my next vehicle and I wouldn’t recommend anyone else. I’ve experienced some other pretty painful dealerships in the area but this isn’t one of them. More

Their prices were cheaper above all and they did not charge me over MSRP. The team there was very helpful. It’s been a long time, but I felt that I was in control of the process. I appreciate the time G charge me over MSRP. The team there was very helpful. It’s been a long time, but I felt that I was in control of the process. I appreciate the time Genesis spend with us. Thank you Guys as well. Really a great experience. More

Scheduled appt. And took day off without pay to get repairs done because my family was going out of town. Waited 6 hours for them to tell me they didnt have all the And took day off without pay to get repairs done because my family was going out of town. Waited 6 hours for them to tell me they didnt have all the parts. The Service Rep said he would give me an additional 10 % off for issues that day plus Military discount of 10% . Rescheduled for that Saturday but rep wasnt there. It took them 5.5 hrs for repairs and they charged me for 7.6 hrs and gave me 100.00 off and Service Rep there said that was all he was doing because I had already got a good deal. Ended up costing me 421.00 dollars more than I was told. I didnt have time to argue because my daughter was sick and I had to take her to the doctor as soon as I was done. When I checked all repairs at my house later that day they charged me for 3 bolts and they didnt even put them in. They just moved 1 bolt to make the exhaust manifold heat shield quit rattling. I am a Military Veteran of 22 years and have disabilities that prevent me from doing this work myself. That is why I took it there to start with. I tried to call Dealer Manager and Service Manager and neither one would return my call which is very unprofessional and wouldnt even pick up the phone when I was told they were both there. I will never go here again and will tell everyone I knpw to avoid it also. Its sad that is the way things are in this world, but they will sure take your money. More

Genesis was great and super helpful. love my truck! Loved the vibe. I would definitely recommend!! love my truck! Loved the vibe. I would definitely recommend!! More

Friendly to deal with and not too pushy! Thank you for a better dealership experience. Thank you for a better dealership experience. More

Visited the dealership just today, to look at the 2014 VW Passat 2.0L TDI SEL Premium. The sales rep, Tee, was quick to get the key and show us the car. She was friendly and took her time to explain some thi Passat 2.0L TDI SEL Premium. The sales rep, Tee, was quick to get the key and show us the car. She was friendly and took her time to explain some things about the car, while my husband went at it (meaning, looking for everything important you should look at while considering buying a car). Tee, drove the car over for us to have a test drive, however, my husband spotted the scratch on the front windshield. Tee immediately said she would get the sales manager, to discuss getting the windshield replaced. While she was away, we decided to open the trunk, because we noticed evidence of a water leak in the trunk. The husband opened the trunk cover, and in between the tire and the base board, I could see a brown substance, which was sticky. Remember, a few years back, a bunch of cars flooded, and dealerships were still trying to push them off to customers! Not this one! As soon as my husband removed the tire, there was mold on the bottom side of the tire! Yeah, no, we're not doing this! So, Tee comes back with this guy, I have no idea who he is, because he never greeted us, nor did he provide his name. Tee explained to him about the scratched windshield, then he walked around to the back of the car, and my husband let him know, there's mold and a water leak. This 'gentleman' seemed to have a bit of an attitude! I'll pay for the windshield to be replaced, but I'm not fixing any of this, because I don't need to! That's when I responded with a, "We don't need to either!" I was done! Then, he went on to say, if I don't sell this car, it's going to audition. Okay, and you sending it to audition is in some way hurting us? Child boo, my husband and I own 5 Volkswagen cars, which includes 2 ID.4 EVs. We have our own car rental business, and we own various properties as real estate investors. We are not pressed, nor will we ever do business with someone that lacks common courtesy and customer service abilities. You just lost a lifetime customer, along with recommendations to purchase from your dealership. You just earned yourself a bad review for everyone to see – Scott Roberson, Sales Manger (as I retrieved your name from the website). More

I have had the 3 SUVs I bought here serviced here on a regular basis. I usually deal with Mario Burgos, but the other service writers have also always been friendly and attentive to my vehicle service con regular basis. I usually deal with Mario Burgos, but the other service writers have also always been friendly and attentive to my vehicle service concerns, and my time. More

We flew in to Jacksonville from New Orleans to buy the amazingly priced 370z Nismo that Nimnicht had. Dylan and Scott were great they helped us through the entire process over the phone before we flew in. amazingly priced 370z Nismo that Nimnicht had. Dylan and Scott were great they helped us through the entire process over the phone before we flew in. When we got there, we saw how huge the dealership was and all we had to do was sign paperwork and drive off happy in our new car! More

I am very happy with Antonie my salesman. He bent over backwards to get me where needed to be in the car I wanted! Awesome He bent over backwards to get me where needed to be in the car I wanted! Awesome More