Nimnicht Buick GMC

very professional sales and service departments, Was my first visit and will definitely come back. first visit and will definitely come back. More

Have a 2019 Buick Envision purchased new at Nimnicht and until last several months have only praise -- for car and service. But service department has really gone downhill lately. Even with appointments, until last several months have only praise -- for car and service. But service department has really gone downhill lately. Even with appointments, have 4-5 hours wait (so left and got oil change elsewhere) and now can't even get an appointment for 2 weeks for a routine maintenance. So sought and got a service appointment, as a result, at another Buick in two days. Two days, not two weeks. How can that be? Something is just not right in service. Will seek trade in for 2024 model at the other dealership, as service is too important. More

Spent over $6,000 dollars for work on my daughter’s 2011 GMC Terrain in August. Part of that work was the AC. Picked it up that day and 24hrs later AC still not working properly. Gave it some time to see if GMC Terrain in August. Part of that work was the AC. Picked it up that day and 24hrs later AC still not working properly. Gave it some time to see if anything would change and still had to bring it back in. Tech advised it is the fuse box causing AC to not work properly. Told it would be well over $1,000 to fix. This should have been detected and handled the first time we brought it in. Advised service manager that this is unacceptable. Service Manager basically argued their point as to why. Then offered a lower amount of $750. Point is we already paid over $6,000 and expected everything to work properly when we left. Brake work was done as well and we advised brakes were squealing. Tech claimed no noise. So, we are out over $6,000, AC still doesn’t work and brakes are still squealing. Not sure how a company stays in business like this. Not sure how it’s acceptable that a customer spends that kind of money and things work worse on a vehicle instead of better. I guess Nimnicht doesn’t view us as customers since we didn’t purchase a $60,000 vehicle from them. More

Our purchase was a very pleasant experience. James was a delight to work with. Thank you so very much. James was a delight to work with. Thank you so very much. More

Horrible experience - they sold us a certified pre owned car with many mechanical issues and we had a check engine light 2 days after purchase and after several attempts to the dealership it took them 3 wee car with many mechanical issues and we had a check engine light 2 days after purchase and after several attempts to the dealership it took them 3 weeks to find the problem and the managers response was all sales are final and the truck is no longer their issue! More