Nimnicht Buick GMC
Jacksonville, FL
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After three trips to this dealership looking for a decent used vehicle for family to drive, became interested in a Chevy Malibu. No pressure to test drive or buy on any of the visits. Finally I took Russ out used vehicle for family to drive, became interested in a Chevy Malibu. No pressure to test drive or buy on any of the visits. Finally I took Russ out for a test drive. Returned and after ten minutes of the obligitory back and fourth on price, meeting of the minds, deal done. A few more minutes squaring away the legal and autographing paperwork with Scott, the car was waiting out front. Drove it home, brought them a Bank Check the next morning, deal sealed. Since then I've had the opportunity to call Russ on his cell for info on the car, while traveling out of state, and he directed to Love GMC Buick in Columbia, SC adjacent Interstate 26, which I was traveling. I was hooked up at no charge. Turns out Russ was off work, on his own time, and out of town also. Your the man Russ. More
The whole experience was great. Pam was knowledgeable, helpful and not high pressure. I would definitely recommend this dealership to a friend or family member. helpful and not high pressure. I would definitely recommend this dealership to a friend or family member. More
We had a great experience with this dealer, they worked with us until we could get our payments within a managable range. The sales people are friendly and any and all concerns were addressed. with us until we could get our payments within a managable range. The sales people are friendly and any and all concerns were addressed. More
I had brought my old Pontiac Bonneville in for an oil change and mentioned to Gene that I had some questions I'd like to ask about the Buick LaCrosse and would like to do that while I was waiting. I had change and mentioned to Gene that I had some questions I'd like to ask about the Buick LaCrosse and would like to do that while I was waiting. I had previously told him I was thinking about a new car but was hesitant about the big jump. After he got my Pontiac in for service, he introduced me to James Jones as someone to answer my questions. James took a LONG time with me that day, filling me in with all my answers, and then finding the exact car a couple of states away that fulfilled every option that I wanted on my ideal car. He also spent a few hours with me, explaining how to operate all my new features, when I went back to pick up the car. It was really hard to part with the money, even though I had pretty well convinced myself I was going to buy a LaCrosse, so I think if there were anything I hadn't liked about James, particularly if he'd been "pushy" or didn't seem to have my interests in mind, I wouldn't have bought that day (and wouldn't have gone back to him when I was ready again), so I have to say that James is an excellent salesman - who comes across as an understanding friend... I'm glad Gene knew the kind of salesman I needed, and I look forward to seeing him for maintenance on my new LaCrosse! More
Excellent dealership!! Quality sales and service staff. Nimnicht does whatever it takes to make their customer happy. In a world of decreasing service and smiles this is a refreshing attitude!! I will use Nimnicht does whatever it takes to make their customer happy. In a world of decreasing service and smiles this is a refreshing attitude!! I will use them again and promote their dealership to friends. More
This is the second vehicle I have purchased from this dealership within 6 months and I will not go to another dealer. They were AWESOME in every aspect. I will definitely recommend them to anyone I know dealership within 6 months and I will not go to another dealer. They were AWESOME in every aspect. I will definitely recommend them to anyone I know that will be purchasing another vehicle. More
I purchased a 2011 GMC from Alan Prevost, he listened to me and help me pick the right truck. He took his time and showed me all the equipment the truck had, When it came time to talk about the cost, he wal me and help me pick the right truck. He took his time and showed me all the equipment the truck had, When it came time to talk about the cost, he walked me through it all, and made it a very pleasent experience. He showed me the dealership and introduced me to just about everyone there including the cashier, So there wont be a stranger there when I come back for my first free oil change. Lance Martin the desk manager was also very pleasent to deal with, Lance thanked me for coming to the dealership and for purchasing a vehicle from Nimnicht. You can rest assure, I will show my vehicle off and I will tell everyone where I got it and to see Alan Prevost. More
Fluid level in overflow tank for radiator is almost completely empty of fluid. It has been at this level since day one, so apparently has no leaks. For now, have added small amount of distilled water completely empty of fluid. It has been at this level since day one, so apparently has no leaks. For now, have added small amount of distilled water. Auto apparently did not receive correct servicing before delivery. Sales people were all very knowledgeable and helpful. Glenn Oglesby 742-1922 More
I have purchase several vehicles from them and never had a problem with either sales, or service. The few concerns/problems that i did have were dealt with quickly, professionally and correctly. They actu a problem with either sales, or service. The few concerns/problems that i did have were dealt with quickly, professionally and correctly. They actually seem to care about you and the vehicle, and want you to come back and see them again. I have recommended them to family and friends without hesitation. The other dealers in the area should take lessons on customer service from them. More
Everyone was friendly and professional. Our questions and concerns were answered, and we left with a good feeling and a wonderful new car. It was the nicest car buying experiences I have encountered. and concerns were answered, and we left with a good feeling and a wonderful new car. It was the nicest car buying experiences I have encountered. More