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Nimnicht Buick GMC

Jacksonville, FL

4.9
2,940 Reviews

11503 Philips Highway

Jacksonville, FL

32256

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Showing 2,940 reviews

October 14, 2013

My initial visit was to have my vehicle serviced and to My initial visit was to have my vehicle serviced and to my surprise I drove off the lot with a brand new 2013 Buick verano at such a great an afford More

by Costt1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devarian Walton
Oct 16, 2013 -

Nimnicht Buick GMC responded

Thanks for the wonderful words about our dealership and DW. He is a great asset to Nimnicht. Enjoy your new Verano and we will see you for your first oil change which of course is free!

May 23, 2013

NIMNICHT BUICK GMC - Extremely disappointed.... I had what I thought should be a warranty problem on my H3 - after 3 conversations w/ my service manager (JC) he assured me that in NO WAY was the problem More

by DebbieN
Customer Service
Recommend Dealer
No
Employees Worked With
JC - service manager
May 24, 2013 -

Nimnicht Buick GMC responded

Hello Debbie, We have looked into your complaint about your warranty work and have discovered that we were simply wrong in the assesment of your H3's warranty elegibility. I asked JC to re-examine your case to see if he might have missed something, he called in our service director and they took another look. The problem came down to simply putting in the correct code into the warranty screen. JC Brown has been our Hummer dediated advisor for 10 years and rarely makes mistakes about Hummers, in your case he did. He feels bad that he made the error and he was visibly upset upon finding his error. We can not state enough that we apologize as a company for the mistake and the inconvience our mistake caused you. Respectfully, Jackie Lynch General Manager

May 11, 2013

This is the only place I take my car to be serviced the facility is clean and comfortable Mario is awesome Glenda is very friendly when I need the coutesy van Pam is very friendly great service trustworthy More

by Blessed2BABlessing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Burgos my service provider Glenda customer service and Pam courtesy van driver
May 12, 2013 -

Nimnicht Buick GMC responded

Thank you very much for the kind words about our staff. From the top (Jackie Lynch) down to our courtesy driver (Pam) we all feel a responsibility to every customer to make sure it is the best experience we can all make it. It is nice to hear we accomplished our goal. Thanks again

March 21, 2013

Great dealership and my sales consultant Pam S. was incredible. The management staff, Jay, Tim, and Dennis was very helpful in my search for a vehicle with what I was looking for, and I am picky. Kudos More

by Gatorm13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Stankiwicz
Mar 21, 2013 -

Nimnicht Buick GMC responded

Thank you very much for your nice comments about Pam and our dealership. Jay and our other managers assist "picky" customers every day. But you should be picky, because it is your hard earned dollars we are talking about, so Kudos to you. Thanks again, Jackie Lynch GM

March 03, 2013

I went in looking for a used car and ended up buy a new car because I received such a good deal. Friendly service without the pressure. Thanks Nimnicht. More

by abharmonize
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Bock
Mar 04, 2013 -

Nimnicht Buick GMC responded

Thank you for taking the time to write such a glowing review. David is a top notch sales professional and works hard to please all of his guests. Nimnicht has been serving this area for 71 years and we have done so by being friendly and with no pressure. Thanks again Jackie Lynch GM

Mar 04, 2013 -

Nimnicht Buick GMC responded

Thank you for taking the time to write such a glowing review. David is a top notch sales professional and works hard to please all of his guests. Nimnicht has been serving this area for 71 years and we have done so by being friendly and with no pressure. Thanks again Jackie Lynch GM

February 22, 2013

I am a repeat customer at Nimnicht, and I purchased many cars in my adult life from other dealerships prior to my first experience at Nimnicht, so I am well aware of the treatment there as compared to every More

by sjchaplin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason, Jackie and Steve (finance) Gene and Steve (service)
Feb 22, 2013 -

Nimnicht Buick GMC responded

Thank you very much for your kind words regarding your expereince with us. I am very glad we were able to work things out satisfactorily on your daughter's purchase. Nimnicht is a family owned and operated dealership so treating you like family comes second nature to us. We look forward to seeing you and your daughter in the near future. Regards, Jackie Lynch GM

February 10, 2013

Husband took in his truck to sevice department for tires, alignment; decided to look at GMC Terrain while there - Sales Rep, Jason Hovey, was absolutely wonderful to deal with, and the other staff as well. More

by mrozjill2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Hovey, Gene Maxwell, Steve Sayre, Scott Baker, Josh ___
Feb 13, 2013 -

Nimnicht Buick GMC responded

Jason was very excited to hear about another great review, he works very hard to make all his guests feel at home. Thanks for the kind words about our service department. We work hard to do the best we can every day. We will see you for your first oil change, which is always complimentary. Regards, Jack Lynch GM

January 27, 2013

Normally, I would purchase cars from an individual rather than a dealership because I hate all the pressure they instill upon you however, Dexter Smith made this an AWESOME experience. I had a number in min More

by vwooley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Smith
Jan 28, 2013 -

Nimnicht Buick GMC responded

Wow, What a glowing review for Dexter! He is a dedicated individual and a true professional. We look forward to seeing you in the future. Jackie Lynch GM

December 27, 2012

Wife took the car in at 0730 and told them repeatedly that She would have to leave by 1000 to go to work. They put a reader on the VUE (which does not take more then 5 minutes)pops out a code and you hav More

by champagnejam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gene Senske
October 10, 2012

My Wife and I were in the market for a used Hummer H3 for our business. We called Nimnicht after looking at two high mileage H3's at other dealers. Had we called Russ first we could have saved gas and time. More

by crewchiefjoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Aldridge
Oct 10, 2012 -

Nimnicht Buick GMC responded

Hi Joe and Lesley, Thanks for your kind words. Russ is one of our original Hummer salespeople from when you could still purchase a new one and one of the few people that can drive on the Hummer test track at the dealership. We all rely on his knowledge and expertise on the Hummer. We will see you for your first oil change which of course is complimentary. Thanks again. The Nimnicht team

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