Nimnicht Buick GMC
Jacksonville, FL
Filter Reviews by Keyword
By Type
Showing 2,949 reviews
We had a great experience here with Keith. He took his time with us and understood our apprehensions, nervousness and also our budget, but Keith checked all the boxes and made sure we got a S He took his time with us and understood our apprehensions, nervousness and also our budget, but Keith checked all the boxes and made sure we got a Sierra that we are going to love and not break the bank on us!. Also, he was very fast and we didn't spend the entire day there. Once we chose our Sierra, Keith made everything go quick, so we were able to enjoy the rest of our day. Thank you very much Keith for everything and we look forward to seeing you again, when we get our next car! More
This was a great pleasure,very pleasant customer service, warm atmosphere. Restrooms was very clean. Speedy service, friendly, everyone greeted even if that wasn’t your salesperson. I’m sure to let others kn warm atmosphere. Restrooms was very clean. Speedy service, friendly, everyone greeted even if that wasn’t your salesperson. I’m sure to let others know. More
James was wonderful and efficient. Tried to make our transaction smooth, but unfortunately we had issues with our used truck purchase. The windshield was replaced and had air leakage a Tried to make our transaction smooth, but unfortunately we had issues with our used truck purchase. The windshield was replaced and had air leakage around the seal. It took hours for service to try and fix it to no avail. We had to take it ourselves to the glass company. Long story short it’s still not fixed and we live 4 1/2 hours away and will have to return to have it fixed in the near future. Also within a few hours of driving it the engine light turned on. Something else the service department supposedly fixed. Hoping they correct our issues without too much difficulty. It is a used vehicle with no warranties so what was promised to be fixed before purchase was not and still is not. Will update in the future of my results. More
The best car buying experience we have ever had. Dmitri was helpful, had a great attitude and made us feel like we were old friends. Very nice dealership with family feel. Finance manager was great. Dmitri was helpful, had a great attitude and made us feel like we were old friends. Very nice dealership with family feel. Finance manager was great. We will buy here again. More
Efficient and courteous come to mind outright. From service to sales, they listened to our needs, our concerns and provided the right vehicle at fair value. From service to sales, they listened to our needs, our concerns and provided the right vehicle at fair value. More
Was absolute worst service experience ever! I had to give them one star as 0 stars was not an option. Took 2 months to get sun roof repaired. So many issues here it’s too long a list to I had to give them one star as 0 stars was not an option. Took 2 months to get sun roof repaired. So many issues here it’s too long a list to capture. Employees do not answer phones or return phone calls. Dealer Sr management does not return calls either when major issues are brought to their attention. Service center management is overworked and rude to customers and does not listen and empathize their concerns. They are very quick to offer excuses and take your money. Stay away from this dealer. More
This was the absolute best experience buying a car I have ever had! James was so helpful, worked with me over the phone before I ever showed up at the dealership. Everyone at the dealership was so nice and a ever had! James was so helpful, worked with me over the phone before I ever showed up at the dealership. Everyone at the dealership was so nice and acknowledged us. I knew exactly what I wanted and was willing to spend and James got me the car I wanted! I was in and driving out of the dealership in my new car in a little over an hour. I would recommend James at Nimnicht to everyone! More
Antoine was awesome from the moment we walked in to the time of this photo. Everyone we interacted with at the dealership went above and beyond to make my car buying process a success. Thank you the entire time of this photo. Everyone we interacted with at the dealership went above and beyond to make my car buying process a success. Thank you the entire team! More