
Nimnicht Buick GMC
Jacksonville, FL
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Wide selection of trucks in stock I recently had the pleasure of meeting with one of the sales guys at nimnicht, Doug Forsyth. I had several "must have" characteristics for the truck I I recently had the pleasure of meeting with one of the sales guys at nimnicht, Doug Forsyth. I had several "must have" characteristics for the truck I wanted and several things I didn't want in a truck. He patiently test drove several trucks with me and ultimately found "the one". The facility is very nice and the people the same. I would recommend anyone looking for a truck to ask for Doug for a tour around the property where they have dozens to choose from. More
Outstanding New Owner Class Russell Aldridge gave us an outstanding class on Sunday. He was clear on information given and spoke in terms that everyone could understand. He was Russell Aldridge gave us an outstanding class on Sunday. He was clear on information given and spoke in terms that everyone could understand. He was professional and very approachable which made it so nice in allowing the students to speak freely and as questions. We would give him a 10 as a instructor. Although the dealership could help him out a little. The acoustics in the building where the class as held made it difficult to hear because of the echo. I would suggest a smaller room. Also the refreshments was a nice touch but the drinks provided were hot and no ice was provided. Respectfully Patricia Nisley More
Wonderful staff that treats you like family! My husband and I were truly welcomed and treated with the upmost care. Our experience was wonderful at Nimnicht from the moment we were greeted at th My husband and I were truly welcomed and treated with the upmost care. Our experience was wonderful at Nimnicht from the moment we were greeted at the door to today when our salesperson called to see how my new car was. Michael Crabtree was our salesperson and immediately started showing us what we were looking for and answered many questions. His patience and care throughout the day is something you do not find at many dealers. We ended up purchasing a Yukon and never felt any pressure! Growing up with my family in the car business I have always purchased cars directly from relatives. Michael and Trent made you feel as if they were looking for the best fit for my family, truly wanting you to get the best deal like a family member would. We also spent time talking with Ed III, the owner of the company, talking about the different options for what I could financially afford without compromising on value and quality. There aren't many dealerships that are still run by hometown families, at Nimnicht GMC you can feel the difference! More
Easy and helpful This was the easiest car buying experience I had ever had. Friendly service and good price. Fast delivery and document process. Steve Merritt was This was the easiest car buying experience I had ever had. Friendly service and good price. Fast delivery and document process. Steve Merritt was helpful and friendly. We just moved to Florida never received this level of service up north. We will be repeat customers. More
Great experience Just purchased a 2017 GMC Canyon from Steve Merrit at Nimnicht Buick GMC. Outstanding job by Steve taking his time driving me through the lot educati Just purchased a 2017 GMC Canyon from Steve Merrit at Nimnicht Buick GMC. Outstanding job by Steve taking his time driving me through the lot educating me on all aspects of the vehicle, trim, accessories, colors etc. The color I wanted was only available at 1 dealership rather far away, Steve looked into it asked me what they needed to do to "EARN" my business. I pretty much told him what I wanted and was willing to pay. He proposed my offer to his manager and said we can do this. Did I sign on the dotted line, nope, I went to my regular dealership down the street that I have purchased 6 vehicles from in since 2012 to see if they could even come close and due to my loyalty to them probably would have gone their way. I spoke with the GMC sales manager and he didn't even make an effort to try and get the color I wanted instead tried to sell me another color. I sounded like it was to much trouble I told them what I wanted and 3 people sitting in the sales managers office each told me what they couldn't do instead of what they could do. I said I guess the conversations over I stood up to leave and the Sales manager said let me know if they can't get it for you. I immediately called Steve to seal the deal and Steve delivered it to me 4 days later. Very disappointed in Key GMC after being a loyal customer. Great job Steve and you most certainly "EARNED" my business going forward. More
Steven King is a fantastic salesperson!!! Mr. King made buying a car fun...he has a wonderful personality and went way out of his way to make sure I got to take my car home with me that day. Mr. King made buying a car fun...he has a wonderful personality and went way out of his way to make sure I got to take my car home with me that day. He drove me across the Buckman bridge to the insurance agency to sign the paperwork. He has called me several times to see how everything was going and to ask how I liked my car. I would recommend him to anyone looking for a car!!! More
Great Car Buying Experience Stephen King did a great job as my salesman and ensured I left the dealership with exactly what I wanted. He got the right people involved to find th Stephen King did a great job as my salesman and ensured I left the dealership with exactly what I wanted. He got the right people involved to find the SUV that met all of my needs, and even though it wasn't readily available on the Nimnicht lot, they did what they needed to to get the new SUV there the next day. Thanks for making sure I got what I wanted. More
Huge effort to may our experience a good one. Doug went well above normal effort to make this purchase one we will remember in a positive way. He drove to another location to get the car, ensured Doug went well above normal effort to make this purchase one we will remember in a positive way. He drove to another location to get the car, ensured we didn't waste any time processing the purchase and kept us informed throughout the process. Definitely would recommend Doug Forsythe and this dealership to anyone. More
SERVICE WAS SLOW I HAD TO WAIT FOR MORE THAN 15 MINUTES AFTER MY CAR WAS READY FOR PICKUP. SERVICE PERSON WAS SLOW TO CHECK ME OUT AND I OBSERVED THAT WE NOT THAT BUS I HAD TO WAIT FOR MORE THAN 15 MINUTES AFTER MY CAR WAS READY FOR PICKUP. SERVICE PERSON WAS SLOW TO CHECK ME OUT AND I OBSERVED THAT WE NOT THAT BUSY. More
Great Experience This was one of the first dealerships my fiancee & I went to when we were looking around. We were greeted by James Jones who showed us various models This was one of the first dealerships my fiancee & I went to when we were looking around. We were greeted by James Jones who showed us various models they had in the lot before we went for a test drive. After checking other dealerships, we came back because of their selection & professionalism. Overall it was a good experience. In the past, we've dealt with rude, pushy sales people. Mr. James Jones was professional, courteous, & very knowledgeable of vehicles he showed us. Kyle Sayre was able to explain all the financing/warranty options & made selecting the right options very easy. We would definitely consider buying from Nimnicht Buick GMC again. More