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Nimnicht Buick GMC

Jacksonville, FL

4.8
2,963 Reviews

11503 Philips Highway

Jacksonville, FL

32256

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Showing 2,963 reviews

June 23, 2017

Purchase of vehicle James Jones sales rep assisted me in making the purchase of a newer vehicle with timely success. He was knowledgeable of of the automotive industry an More

by Nelda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Jones, Steve Elliott
June 19, 2017

Get what you are quoted! I was given a quote online since we live over an hour away from day dealership and the quote given was honored. Even though car buying takes awhile wi More

by DenaliMom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Delasnuesces
June 19, 2017

Great Experience! James and Russ were knowledgeable and responsive. They worked together with the goal of 100% customer satisfaction. I would highly recommend both Jame More

by MB17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Aldridge, James Jones
June 19, 2017

Great salesman Mr. Stephen King was very patient with me even though I had no idea what I wanted. He even went as far as making sure my payments requirements were me More

by niqueboo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen King
June 18, 2017

Best experience ever Steve was able to beat other offers and made this experience the most convenience possible. He even shipped the vehicle to us. I highly recommend Stev More

by Clark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Merritt
June 17, 2017

Dont stand by there work Had my Buick in 3 times and couldn't get proper diagnosis charged me every time to fix a problem that should have been fixed the first time. Unfortun More

by #outoftimeandmoneylady!!!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Elliott, Gene Senske
Jun 19, 2017 -

Nimnicht Buick GMC responded

We are sorry that your experience at Nimnicht Buick GMC has been less than satisfactory. We do know how to fix Buicks extremely well, we have mechanics that have countless hours of Buick training and are ASE certified. Steve does not have a nasty attitude nor use the language you attributed to him. Our mechanic drove your Buick for 45 miles and could not duplicate your issues. Auto Basics is close and we certainly do not think they are a bad outfit and that is why Steve is willing to give you any assistance he can, but this is a two way street and it takes a willing participant to go down that street. We have been in business for over 75 years and we have thousands of satisfied customers and Steve has customers that won't take their car to anyone but him. We are dedicated and willing to make you happy and satisfied but if you feel that we can not make you satisfied we wish you nothing but good luck wherever you go next.

June 17, 2017

Steve Merritt Outstanding Job My wife and I went to Nimnicht Buick GMC to consider whether to purchase a Yukon or some outher large SUV. We were greeted by Steve Merritt as soon More

by HappyYukonOwner
Recommend Dealer
Yes
Employees Worked With
Steve Merritt
June 17, 2017

Very welcoming and friendly, well informed of car features Michael Crabtree met us with a warm friendly smile and he exhibited that he was a very good listener about what we were looking for in a new car. He More

by Cathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Crabtree
June 16, 2017

Thanks Stephen! Stephen was very helpful, friendly, and got me the deal I needed to drive my truck home the same day! He even sat in the truck and helped me set up t More

by Brian
Recommend Dealer
Yes
Employees Worked With
Stephen King
June 13, 2017

Excellent service My wife and I bought a used vehicle from Steve. He was very professional and friendly. He made the buying process simple and fast. It was a pleasure d More

by waterdog86
Recommend Dealer
Yes
Employees Worked With
Steve Merritt
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