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Nimnicht Buick GMC
Jacksonville, FL
2,964 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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December 26, 2017
Love my new truck I recently purchased a new truck from Nimnicht Buick GMC. This is the second vehicle I bought from Russ Aldridge. He's the reason I made this return p I recently purchased a new truck from Nimnicht Buick GMC. This is the second vehicle I bought from Russ Aldridge. He's the reason I made this return purchase. Also, the dealership is outstanding with great amenities and a friendly staff. I will definitely continue to buy cars from Nimnicht. More
by sutt3642
Employees Worked With
Russ Aldridge
December 24, 2017
Great service Derrick Morian did an outstanding job assisting me while I was looking for a new vehicle. He was very friendly and knowledgeable and provided an overa Derrick Morian did an outstanding job assisting me while I was looking for a new vehicle. He was very friendly and knowledgeable and provided an overall great customer service experience. More
by Dewitt107
Employees Worked With
Derrick Morian
December 24, 2017
Great dealership Great place to buy a car. Great salesman to find the best deal for you.i will recommend my family to visit this dealership. And to my friends. Great place to buy a car. Great salesman to find the best deal for you.i will recommend my family to visit this dealership. And to my friends. More
by Bill terrain
Employees Worked With
Jason Basalay, Bill Laman, Cristian Beltran
December 23, 2017
Fast, courteous & pleasant experience. Mac was a pleasure to deal with. This was the vehicle I wanted and Mac worked with me to make it happen. Thank you very much. Mac was a pleasure to deal with. This was the vehicle I wanted and Mac worked with me to make it happen. Thank you very much. More
by Gg123
Employees Worked With
Kyle Sayre, Mac Reynolds
December 22, 2017
Great experience We had a great experience with this dealership, our salesperson, Cristian Beltran was very knowledgeable and made sure to ask the right questions to d We had a great experience with this dealership, our salesperson, Cristian Beltran was very knowledgeable and made sure to ask the right questions to determine our needs. The sales staff, managers, and business office associates were all very friendly and professional. We received follow up e mails from everyone to make sure we were very satisfied. The facilities for service also looked very good and I plan to have my vehicle serviced there. More
by Ronald1960
Employees Worked With
Jackie Lynch, Doug Forsythe, Cristian Beltran
December 21, 2017
Great experience! As soon as I walked into the store, I was greeted by a wonderful salesperson. He took me to the appropriate vehicle and I fell in love. I absolutely l As soon as I walked into the store, I was greeted by a wonderful salesperson. He took me to the appropriate vehicle and I fell in love. I absolutely love my new Buick!! It has everything I need. The whole experience was wonderful!! More
by Teacher
Employees Worked With
Kyle Sayre, Trent Rogers, Steve Elliott, Mac Reynolds
December 21, 2017
Satisfied All went well with the new car purchase , test drive was a good way to pick the options I needed. Car run and looks good All went well with the new car purchase , test drive was a good way to pick the options I needed. Car run and looks good More
by Authur
Employees Worked With
Kyle Sayre, James Jones
December 21, 2017
Best sales help ever Mac is very knowledgeable and is able to communicate that knowledge and that makes it simple to buy a vehicle. I will use him in the future. Mac is very knowledgeable and is able to communicate that knowledge and that makes it simple to buy a vehicle. I will use him in the future. More
by Navy
Employees Worked With
John Voight, Doug Forsythe, Mac Reynolds
December 20, 2017
Consumate Professionals I had the pleasure of working with Trent Rogers and James Jones not only was the experience with them fabulous but they understand that the customer c I had the pleasure of working with Trent Rogers and James Jones not only was the experience with them fabulous but they understand that the customer comes first. I wouldn't go elsewhere when buying a car going forward. They worked very hard on my behalf to provide the very best deal. More
by Nusecates
Employees Worked With
Kyle Sayre, Trent Rogers, James Jones
December 20, 2017
Revised review. I am revising this post in my rating only because of a conversation I had with Andrew F. Andrew demonstrated excellent customer service skills, commo I am revising this post in my rating only because of a conversation I had with Andrew F. Andrew demonstrated excellent customer service skills, common sense, and poise, when he called me back and listened to my complaints and prior issues with the dealership. Rather than be combative, he empathized with my frustration and thoroughly explained the situation that had happened and probably happened the last time I looked up pricing on their website. Other salespeople at that location could learn a thing or two from Andrew. We did purchase a vehicle from another dealer but I would consider buying my next vehicle if Andrew was my salesperson. There are still some shortcomings with the website that this dealership needs to address and try to resolve the issues from happening again. I still have issues with how the original visit went and my phone conversation went today with Rhett when he told me about the price difference for the vehicle I believe I could have handled that conversation differently if he had more experience. ****************** Old review This place (Nimnicht GMC) stinks of bait and switch! List one price online, only to tell you its a higher price at the dealership. I called about this vehicle, stock number and price is shown in the picture provided. (I took a screen shot of the vehicle on the site and it's cost and added it to this post but not sure if Google will show it). I was told that there was a mistake and the price is actually around $67000. I could understand that sometimes a mistake can be made when typing in information but a $13000 mistake? Also this is not the first time I called this dealership about a vehicle and was told that the price was incorrect on the web site. We were looking at purchasing a pickup about 2 years ago and were told the exact same thing. Either they need to have some quality control when it comes to entering pricing their vehicles online, or just stop entering prices and inventory if they lack the attention to detail to make sure they keep up with the pricing of their inventory on their website. I was going to let this go but we had another incident where we actually went to this dealership on December 2nd. We were working with a salesperson (first initial J) and were looking at the Yukon Denali and SLT models. There was a discount on the Denali that apparently was not offered for the SLT. We looked at several vehicles. Every vehicle I worked up some rough numbers for the OTD cost and mentioned the discount on every one. Not once did this sales person correct me and tell me that discount was not available for the SLT even though he heard me mention the discount every time I was working up the numbers while we were in the lot. It wasn't until we sat down and worked out the numbers were we told that the discount was ONLY for the Denali, not the SLT. Needless to say a deal was not made that night. Be alert when you are shopping with this dealer. Call and check the prices of the vehicles online before you make the drive to their dealership. Make sure you make them clearly state all the incentive programs and make them tell you which ones can be bundled together. If you are doing a 0% financing, some of the cash incentives are not available (mainly because the company has to recoup financing dealer fees for offering a 0% plan which is common with financing). Make sure they write everything out for you in black and white as well. My confidence as a consumer in this particular dealership is definitely at a 1 (comments here may not pertain to any other Nimnicht dealerships in Jacksonville). W.C. More
by Wil Cruz
Employees Worked With
Rett
