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Nimnicht Buick GMC

Jacksonville, FL

4.8
2,963 Reviews

11503 Philips Highway

Jacksonville, FL

32256

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Showing 2,963 reviews

June 26, 2020

Jaron and Karine were so helpful and upfront about everything and really worked to get me into a suv I wanted even with my credit. I will definitely be back. I felt comfortable not rushed and they mad More

by Gogogirl89
Recommend Dealer
Yes
Employees Worked With
Karine Griffin, Jarin Cobb
June 24, 2020

Daniel Maier showed great customer service. Very knowledgeable and patient. Daniel took the time needed to walk me to the whole process of buying and also made sure he pointed out all the details ab More

by manuchosen1977
Recommend Dealer
Yes
Employees Worked With
Madison Avery, Daniel Maier
June 24, 2020

Wasted better than 10 hours trying to buy a new Acadia Denali. Pulled my credit without a purchase, then denied with credit score of 863. More

by Sassygirl32073
Recommend Dealer
No
Employees Worked With
Jackie Lynch, Mario Burgos, Barry Lambert
Jun 24, 2020 -

Nimnicht Buick GMC responded

Hello Ms. Little, You were counseled by Mr. Lynch as to not receiving tax credit on your friends son's car when you trade it on your deal for the Acadia Denali. We are sorry you chose not go forward with the purchase based upon the correct facts Mr. Lynch gave you. Mr. Lynch feels obligated to inform people of the laws of Florida as it pertains to trading a vehicle not owned by the customer (you) to save money on taxes but the state does not allow this transaction.to transpire. Your deal was never submitted to a bank for approval or denial because you never agreed to purchase. If you had agreed to purchase you certainly would receive the best rate available to someone with outstanding credit. Scott Baker Customer Experience Manager sbaker@nimnicht.com

Jun 24, 2020 -

Sassygirl32073 responded

Not complaining about sales tax on the trade in. I'm complaining about total experience. Even after the rebate changed from $2,000 to $4,000, the NADA value didn't match what you were trying to charge for the vehicle. Also, according to the letter I received from you says my credit was pulled and denied. With my credit score I have A+ rating. I'm enjoying my Cadillac XT6. Cadillac wanted to sell a car when GMC didn't.

Jun 24, 2020 -

Nimnicht Buick GMC responded

I hope you enjoy your new XT6

June 23, 2020

EXCELLENT STAFF VERY HAPPY WITH PURCHASE OF 2018 CHEVROLET COLORADO STAFF WAS EASY TO WORK WITH AND NO GAMES PLAYED QUICK AND EASY WE WI.LL BE BACK More

by Jmckean1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Loeblein
June 21, 2020

Jason and everyone at Nimnicht we’re awesome ! I have taken my Yukon at the service and knew I would buy a car from this dealership because how they treat their customers! Jason was so efficient and kno More

by Lisa2853
Recommend Dealer
Yes
Employees Worked With
Mario Burgos, Bill Laman, Gus Aikens, Jason Horowitz
June 20, 2020

Awesome experience both salesman and manager made things very easy would recommend anyone that comes my way !!! Been in the business for 24 years best buying experience !!! More

by don.monahan
Recommend Dealer
Yes
Employees Worked With
Jason Basalay, Bill Laman, Daniel Maier
June 19, 2020

Keith was very helpful with explaining everything and gave us great service all around. He made us feel very comfortable throughout the whole process of buying the car. More

by brittanykaye85
Recommend Dealer
Yes
Employees Worked With
Keith Albert, Madison Avery
June 19, 2020

Professional, not pushy, sale! Arthur Robinson is a professional, patient, and intuitive salesperson. He was outstanding walking me through the purchasing process, keeping in mind a More

by Sharan
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Forsythe, Arthur Robinson, Gus Aikens
June 19, 2020

Jarin provided the best car buying experience I’ve ever had! Excellent customer service! He’s personable, professional and very knowledgeable about what he’s selling. Absolutely no hassle or haggling and i More

by wendymmartin1014
Recommend Dealer
Yes
Employees Worked With
Jason Basalay, Jarin Cobb
June 19, 2020

He was amazing to work with. He showed us all of our options and walked us through the entire process. Hunter helped us when Jarin was off. More

by Woswirlie
Recommend Dealer
Yes
Employees Worked With
Madison Avery, Jarin Cobb, Hunter Newton
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