Nimnicht Buick GMC

Spent over $6,000 dollars for work on my daughter’s 2011 GMC Terrain in August. Part of that work was the AC. Picked it up that day and 24hrs later AC still not working properly. Gave it some time to see if GMC Terrain in August. Part of that work was the AC. Picked it up that day and 24hrs later AC still not working properly. Gave it some time to see if anything would change and still had to bring it back in. Tech advised it is the fuse box causing AC to not work properly. Told it would be well over $1,000 to fix. This should have been detected and handled the first time we brought it in. Advised service manager that this is unacceptable. Service Manager basically argued their point as to why. Then offered a lower amount of $750. Point is we already paid over $6,000 and expected everything to work properly when we left. Brake work was done as well and we advised brakes were squealing. Tech claimed no noise. So, we are out over $6,000, AC still doesn’t work and brakes are still squealing. Not sure how a company stays in business like this. Not sure how it’s acceptable that a customer spends that kind of money and things work worse on a vehicle instead of better. I guess Nimnicht doesn’t view us as customers since we didn’t purchase a $60,000 vehicle from them. More

Our purchase was a very pleasant experience. James was a delight to work with. Thank you so very much. James was a delight to work with. Thank you so very much. More

Horrible experience - they sold us a certified pre owned car with many mechanical issues and we had a check engine light 2 days after purchase and after several attempts to the dealership it took them 3 wee car with many mechanical issues and we had a check engine light 2 days after purchase and after several attempts to the dealership it took them 3 weeks to find the problem and the managers response was all sales are final and the truck is no longer their issue! More

James was great to work with. He was patient and answered all my questions. I didn’t feel like he was pushy, but rather wanted me to make a good decision and find the right vehicl He was patient and answered all my questions. I didn’t feel like he was pushy, but rather wanted me to make a good decision and find the right vehicle. More

James and Dillon are the best! ! They both went above and beyond to make our girl feel special.!! ! They both went above and beyond to make our girl feel special.!! More

All of the employees i came in contact with were knowledgeable and professional. I must give special kudos to my salesperson, TY RICHMOND. Ty was a complete pleasure to work with. He made leasing knowledgeable and professional. I must give special kudos to my salesperson, TY RICHMOND. Ty was a complete pleasure to work with. He made leasing a new car a lot of fun and i am really glad that he was the first salesman to approach me. he provided important information about my new encore GX and went over all the new features carefully with me. he even helped me set up new apps on my phone. If you are looking for a salesman with experience, familiarity, and personality look no further than Ty. i recommend him highly. More