Back

Nielsen Nissan of Denville - Service Center

Denville, NJ

not yet
rated
100 Reviews

100 Reviews of Nielsen Nissan of Denville - Service Center

Sort by
January 02, 2015

excellent service I have a very positive time every time I go there. I always recommend mr. Kelly and his associates to my friends and family. I would lease my nex More

by gary ackerman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 20, 2015 -

Nielsen Nissan of Denville responded

Hi Gary - We appreciate you for taking the time to share your experience with both our dealership and Tim. Customer feedback is very important to our team, and we enjoy reading about our customers' positive experiences. Thank you for choosing to do business with Nissan World of Denville. We truly value you as a customer, and we look forward to your next visit! -Tony Preziosi, General Manager

December 12, 2014

Great Customer Service!! I want to thank Edy Rodriguez for taking the time in assisting me with great customer care and attention i truly felt like a value customer. The servi More

by eve1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edy Rodriguez
Dec 18, 2014 -

Nielsen Nissan of Denville responded

Hi Eve - Thank you so much for your feedback. We really appreciate you for taking the time to review our dealership. I am so glad to hear that you had such a great experience with Edy in our service department. Edy is a big asset to our team, and he is very knowledgeable. I am pleased that you all had the opportunity to work together. It was a pleasure doing business with you. Thanks again for choosing Nissan World of Denville. We are excited to welcome you to our dealership family! -Tony Preziosi, General Manager

December 12, 2014

Great Experience Thank you to Eddy Rodriguez, He greeted with a smile, the service was very prompt and professional. overall a great experience and a job well done. More

by carmelbaby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Rodriguez
Dec 18, 2014 -

Nielsen Nissan of Denville responded

Hello - We appreciate you for taking the time to write a review for our dealership. Thank you for sharing your experience with our service department as well as your experience with Eddy. He is an integral part of our service department, and I am glad that you all had the opportunity to work together. We work hard to provide our customers with the best service possible, while completely repairs in a prompt and timely manner. I am pleased to hear that we were able to exceed your expectations. We truly value your business, and we look forward to working with you again in the future! -Tony Preziosi, General Manager

December 02, 2014

Service Manager is very helpful Tim Kelly was extremely helpful in resolving an issue I had with my tire. He was very responsive and went above and beyond to help. More

by jackie.hayes.9638
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : OTHER - not sure who the employee was...
Dec 18, 2014 -

Nielsen Nissan of Denville responded

Hi Jackie - I want to personally thank you for taking the time to review our service department. Your feedback is very important to our team. We strive to provide the best customer service possible, while completing repairs in a timely fashion. I am so glad to hear that we were able to meet your expectations. Tim is a big asset to our team, and I am glad that you all had the opportunity to work together. It was a pleasure doing business with you. Please let us know if there is anything else we can assist you with. We are here to help! -Tony Preziosi, General Manager

August 21, 2014

So pleased! I recently moved to New Jersey from Florida. I purchased my Altima from a dealership down there and had all of my routine services done there. Upon my More

by misledmunkie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 04, 2014 -

Nielsen Nissan of Denville responded

Hello - We really appreciate your feedback. Thank you for taking the time to review our dealership. Your opinion really does matter. I am glad to hear that you had such a great experience with Tim in our service department. We really do strive to provide the best customer service possible, and I am pleased that we were able to meet your expectations. Thank you for choosing to do business with us, and we look forward to your next visit! -Dante Vannicola, General Manager

July 02, 2014

The service department is the best I have seen Tim Kelly is excellent. He explains the problem and will work with you on the price. He also advocates for you by trying to get the manufacturer to a More

by Cleno68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 02, 2014 -

Nielsen Nissan of Denville responded

Hello - We appreciate your positive feedback. Thank you for taking the time to share your experience. Tim is great to work with, and I am glad he has been able to assist you. We really do pride ourselves on providing the best customer service possible, and I am pleased that we have been able to meet and exceed your expectations. It has been a pleasure doing business with you, and we look forward to seeing you in the dealership in the future. Thank you again for choosing Nissan World of Denville! -Gene Mosco, General Manager

Jul 31, 2014 -

Nielsen Nissan of Denville responded

Hello - Thank you for taking the time to share your experience with our service department. We really appreciate your feedback and your kind words. We really do work hard to provide the best service possible, and I am so glad to hear that Tim was able to exceed your expectations. We truly value your business, and we look forward to working with you again in the future. Thank you for choosing Nissan World of Denville. -Gene Mosco, General Manager

July 01, 2014

Every Service is Excellent Service I have been dealing with Tim every service for a year now, I have never had any issue or anything every to complain about.. they hold up the free mai More

by lindalem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 01, 2014 -

Nielsen Nissan of Denville responded

Hello - Thank you for taking the time to share your experience. We really appreciate your positive feedback and your kind words. Tim is a big asset to our team, and I am glad he has been able to help with all of your service needs. We truly value your business and your continued loyalty. We look forward to working with you again in the future. Thank you for choosing Nissan World of Denville! -Gene Mosco, General Manager

June 27, 2014

Awesome Service I brought my car in to be serviced and Edy did everything he could to help me with making the correct decisions to do with my car. I was unable to aff More

by gmcclure382
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edy Rodriguez
Jul 01, 2014 -

Nielsen Nissan of Denville responded

Hello - Thank you for sharing you experience. We really appreciate your positive feedback. Edy is great to work with, and I am glad he was able to help you during your visit to the service department. It was a pleasure working with you, and we look forward to working with you again in the future. We value your business, and we are proud to welcome you to the Nissan World of Denville family! -Gene Mosco

June 26, 2014

Horrible Customer Service customer service horrible. Spent $1,600 for repair.. not one thank you, not one "have a nice day." Just the worst check in people ever. He was more in More

by Jeorgeroman11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Henry service manager
Jul 31, 2014 -

Nielsen Nissan of Denville responded

Good Morning - My name is Tim Kelly, Service Director at Nissan World of Denville. I would first like to apologize for the lack of courtesy and appreciation that my service advisor failed to show. Customers are our number one priority and without them we would not exist. We take customer satisfaction very seriously. I would like to speak with you and discuss how we can rectify what occured and put your trust back into our dealership. You can reach me by phone at 973-442-0500 ext 2663 or, if you prefer, just email me at tkelly@denvillenissan.com. I would appreciate if you could take the time to respond and we can make things right for you as our customer. Thank You, Tim Kelly

June 26, 2014

great service I visited Nissan World of danville and was greeted with a smile, the service writer was very prompt and proffesional. overall a great experience and More

by Jhelena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edy Rodriguez
Jul 01, 2014 -

Nielsen Nissan of Denville responded

Hello - We appreciate your kind words and your feedback. Thank you for taking the time to review our dealership. We really do work hard to provide the best customer service possible, and I am glad that we were able to meet and exceed your expectations. It was a pleasure working with you, and we look forward to doing business with you again in the future. -Gene Mosco, General Manager

...
7
...