Nielsen Nissan of Denville - Service Center

True professionals I purchased and have been bring my Nissans to Nissan World Of Denville for a number of years. Most recently, Erika Vasquez, a young woman who I worked I purchased and have been bring my Nissans to Nissan World Of Denville for a number of years. Most recently, Erika Vasquez, a young woman who I worked with previously at another dealership became a service adviser at Nissan World Of Denville. She is a true professional in every sense of the word. She provides great customer service and truly "knows her stuff." Gene E. More

First Rate Service - Nissan World of Denville From the time I scheduled the appointment to the time I picked up the vehicle, Nissan World staff provided first rate service. Check-in was smooth an From the time I scheduled the appointment to the time I picked up the vehicle, Nissan World staff provided first rate service. Check-in was smooth and swift, my call after diagnosing the issue wa prompt and courteous, and check-out included a once-over everything and final check on interior cleanliness. Overall, the experience was very positive! More

A great Nissan dealer. Nissan World of Denville is the best Nissan dealer in NJ.. I have bought 6 cars from them and in terms of price, service and true customer service, th Nissan World of Denville is the best Nissan dealer in NJ.. I have bought 6 cars from them and in terms of price, service and true customer service, they are terrific. Tim Kelly of their Service Dept. Is an outstanding Service Mgr. and no one can beat him in providing the best in customer service. More

Excellent Service I bought my Nissan Rogue at this dealership in 2010. I take my car here annually for routine service and for repair as needed. Each time I come I am I bought my Nissan Rogue at this dealership in 2010. I take my car here annually for routine service and for repair as needed. Each time I come I am treated kindly and respectfully. I am always given the choice to stay and wait or leave to come back later. There is even someone who will take you home if you don't have a ride. The waiting room is lovely with a TV, snacks, and comfortable seating. Recently I complained about something although it was very minor, and they immediately solved the problem with nothing but apologies. Service Advisor Erika Vasquez was excellent. Also Tim Kelly made sure everything was perfect. I will continue to service my car at Nissan World Denville. Why would I go any where else? More

Exceptional Service I look forward every 3K miles to call Tim for Service.. its is easy fast and never ever an issue anything you need for your vehicle service is never I look forward every 3K miles to call Tim for Service.. its is easy fast and never ever an issue anything you need for your vehicle service is never a problem.. if you are looking for or own a Nissan and you need service See Tim Kelly More

They did everything to make me a happy customer. I took my vehicle in for an oil change, tire rotation and a short list of warranty items. I was told the service would take a few days and was offered I took my vehicle in for an oil change, tire rotation and a short list of warranty items. I was told the service would take a few days and was offered a loaner car since they had to keep my vehicle overnight. The service took longer than expected and additional days were added on, but Tim and my service adviser Erica reassured me the additional time was necessary to ensure all warranty repair was done properly. I appreciated Tim and Erica's attention to detail. They always kept me apprised of the status of my vehicle. I am very pleased with the service team at this dealership. When unexpected issues arose during my service Tim and Erica were there to answer my questions and ensure me they were working hard to return the vehicle to me quickly and in safe working order. They went above and beyond to ensure I was happy with the service. Its always a pleasure to speak with them over the phone. They took the time to review each item on my list with me before checkout. They offered to do a road test with the technician to ensure all items were fixed as expected. Upon return the car was detailed and looks better then when I bought it. More

always friendly and fast service very nice and gives reasonable oil change. when problem with dirt on the mat they cleaned up the whole entire car. went above and beyond what needed very nice and gives reasonable oil change. when problem with dirt on the mat they cleaned up the whole entire car. went above and beyond what needed to be cleaned. thank you! More

Great service experience Very quick and good service. Especially pleasant service agents, like Eddy. He listens carefully, and makes suggestions on needs to be done, without m Very quick and good service. Especially pleasant service agents, like Eddy. He listens carefully, and makes suggestions on needs to be done, without making you feel uncomfortable. Great agent. More

Service excellence My hood latch broke, which was frustrating but took car into Nissan world of Danville on a Tuesday morning(with no appointment) and an hour later, rep My hood latch broke, which was frustrating but took car into Nissan world of Danville on a Tuesday morning(with no appointment) and an hour later, repaired back on the road with free oil change. Fast, timely and thorough customer service experience. I felt like a valued customer. More

Deer Accident I had the unfortunate luck of encountering 2 deer on my way to work, Siince my car was a lease I wanted it repaired correctly. I called Tim kelly at I had the unfortunate luck of encountering 2 deer on my way to work, Siince my car was a lease I wanted it repaired correctly. I called Tim kelly at Nissan World of Denville, for help. He went above and beyond.. They picked up my carm gave me a loaner .They dealt with my insurance company and PJ Autobody ( who by the way did excellent work on my car considering one deer went up the hood up the winshield and on to the roof while the second messed up the front right quarterpanel and light ) Tim Kelly and Edy Rodriguez made sure everything was raken care of. They kept me updated and let me know how the work was proceeding. I I have had Tim help me for basic repairs, and figured he waould give me a name and a phone nuber since this was an autoboby repair not mechanical , but he went above and beyond. I have a beautifully repaired Nissan Ultima and they have a very happy customer. Deb Assante More